I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not until the last customer service personnel (Excel......) attended to me 2 days ago and she actually followed through and ensured my matter was resolved. The other agents didnt do anything. I s... Zobacz więcej
I am so so grateful to have Afriex because they are very consistent and very helpful when something doesn’t sit right. I have been telling family members about the app so we can all send funds through... Zobacz więcej
The process of sending money to family and friends has been streamlined so well by Afriex that I haven’t used another site in over two years. The customer service is up to standard as well. Whenever I... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
Dane kontaktowe
Stany Zjednoczone
- Hello@afriex.co
- afriex.co
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 12% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Helpful
The way they treat me when I have a problem. They get on it and get it resolved
Need to improve transfers to Ghana
Need to improve transfers to Ghana. I have one pending transactions for hours now. Bummer
The transfer has been fast and seamless.
The transfer has been fast and seamless.
A nicest Money transfer app i ever seen
A nicest Money transfer app i ever seen
Not until the last customer service…
Not until the last customer service personnel (Excel......) attended to me 2 days ago and she actually followed through and ensured my matter was resolved. The other agents didnt do anything. I sent message I even spoke with one and rather getting result a repeat of template was sent to me to send screenshot of transaction which I had sent 3 times earlier. So in my opinion there is a disconnect amongst your team. You guys should learn from the Lady Excel what did she do right that gave the result.
To the lady called Excel I give 5 stars but to Afriex its a 3.
It took you guys 3month (Oct-Jan( to resolve an October and Jan issue.
Guys please don’t use this app they are…
Guys please don’t use this app they are big scams
My transaction was unsuccessful
My transaction was unsuccessful, due to no fault of mine. Afriex issued the refund to my wallet rather than to my original payment method (debit card). When I contacted Afriex, I was told I could either repeat the transaction or transfer the funds from my wallet to a bank account. I told Afriex I couldn't resend the transaction since the transaction was unsuccessful the first time, so my only option was to transfer the funds out of the wallet to my bank account- this is where I ran into problems. Their system will charge me $20 to make the transfer. Since I never made the transaction payment from my wallet in the first place, I did not want to be penalized $20 for something that was obviously Afriex's fault. All 13 of my emails to their customer service and support desk fell on deaf ears. They responded back to all 13 emails with the same message- repeat the transaction or transfer the funds from wallet to a bank account. This is completely unacceptable that Afriex is charging its customers for its own failure to process transfer transactions as requested by its customers.
Poor service provider
They are very poor service provider sent money since 4th of January, the money is yet to enter my euro account. They also charge high
DO NOT USE THIS APP
DO NOT USE THIS APP – TOTAL SCAM
Afriex is one of the worst apps I have ever used. I sent $4,000 through this app to the United Kingdom, and the money was never delivered. After that, they completely stopped responding to my messages. No updates, no refund, no accountability.
They advertise that they send money to different countries, but that is not true. If something goes wrong, you are on your own. Their customer support is basically nonexistent once they have your money.
This app took $4,000 of my hard-earned money, and I am still waiting with no resolution. That is unacceptable and extremely suspicious.
Do NOT use this app if you love yourself, your money, or your peace of mind. There are much safer and more reliable options out there. Stay far away from Afriex.
NIGERIA SCAMMED UK
Your GBP account is being used for fraudulent transactions on the NOONES platform. Many British people have been scammed by Nigeria!!!!
This company is a complete scam
This company is a complete scam, I have transferred some funds into my wallet to do a transaction and later changed my mind. Normally, the platform presents a withdrawal option to transfer your funds back into your account using Interac in Canada, but I have been trying for the past four days. The worst thing is you call customer service and the keep playing around using fake apologizing words with no action. I have requested to speak to management and they say, everyone is in a meeting. Pleased! Stay away from this scam scheme. I am contacting the business bureau.
Thank you
They don’t protect your information and…
They don’t protect your information and don’t check fraud use. If you report issues on fraud they don’t do anything to protect your information or investigate
I tried funding my account and no funds reflected.
I tried funding my account, for more than 24hrs the funds never reflected in my account, customer service keep asking and and the same queations everyday, very frustrating , This is the last time i will use this app, home they are not into financial fraud.
Afriex's transfer process is fairly…
Afriex's transfer process is fairly straight forward and very quick. Tracking activity is available. When notifications are selected, the status of each transfer is provided in real time.
Leurs taux sont abordables par rapport…
Leurs taux sont abordables par rapport à ceux des concurrents
The have a very weak customer service…
The have a very weak customer service and whole organization, a simple problem will take like two months to resolve, you still really need to work more to improve your services to customers otherwise it’s a No
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








