First time using A Farley, after a pair of boots that seemed to be out stock in my regular stores, i emailed the shop to confirm if stock was in hand and thus a quick delivery and had a resp... Zobacz więcej
Reakcja na opinię
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First time using A Farley, after a pair of boots that seemed to be out stock in my regular stores, i emailed the shop to confirm if stock was in hand and thus a quick delivery and had a resp... Zobacz więcej
Reakcja na opinię
Great small family run business, excellent communication and great products with fair prices. Will order most of my stuff from here moving forward.
Reakcja na opinię
Quick to order via the chatbot, not so quick to access to human beings. Heavily reliant on AI including weekends where access to chat bot is closed. Refunds have to be undertaken online. Poor timescal... Zobacz więcej
Reakcja na opinię
First class service from this company and purchase arrived within 2 days. Received discount on first order, which was really appreciated. So impressed, I emailed them to say how happy I was with every... Zobacz więcej
Reakcja na opinię
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This is my second purchase with A Farley in as many weeks.
Excellent high quality product shoes as described,very competitively priced and promptly delivered.
Once again excellent helpful attentive personal service.
The delivery carrier had initial difficulty with my address but a quick message to A Farley and the young lady resolved the issue quickly and delivery made quickly.
Thank you to Freya at Farley.
I would have no hesitation in recommending this company and look forward to making future purchases with absolute confidence.

Odpowiedź od A Farley Country Attire
This was the ultimate online shopping experience,the communication between customer support and customer is second to none! Order was shipped quickly and rectifying an incorrect order was even quicker. Such a smooth and hassle free experiance and actually making you feel like a valued customer going over and beyond to keep me happy!! I will for sure be returning to shop here! 5 star treatment for sure! Big shout out to “Livvy” at customer support she’s a star!!

Odpowiedź od A Farley Country Attire
I just want to say that I have had a FANTASTIC experience with Freya and your company in general and it’s such a pleasure to be able to deal with such helpful, understanding and accommodating people!
I am overjoyed to realise that British companies like you still exist and I hope you move from strength to strength.

Odpowiedź od A Farley Country Attire
This is my second time of ordering from A Farley. I had an issue of a sizing on a pair of Ariat Boots. Spoke to Livvy who went the extra mile to resolve the problem with outstanding product knowledge and practical options. An efficient swap was organised by Livvy on behalf of A Farley. Really grateful for the help, and based on this service will for sure use this company again.

Odpowiedź od A Farley Country Attire
Great company to deal with. Fast and efficient communication and solved my query about Jersey deliveries super quick.
Great product range too!

Odpowiedź od A Farley Country Attire
I purchased some items (in the £000s) from this company before the new year, and I would have paid for the quickest of their three shipping options, but when it came to check-out only their slowest delivery option (7 working days) was available. It turns out even that window was over-ambitious for them. It's now 15 business days since ordering (over 22 actual days) and it appears that they haven't even shipped the order. I've tried to email customer support to ask them what is happening, and after being fobbed off the first time, subsequent emails are just being ignored. Their chatbot is useless and they have disconnected their phone line. Not exactly the "exemplary levels of customer service" they claim to pride themselves on. I can't even get a point of contact to ask for a refund. A quick search of their accounts on Companies House tells the story of the direction they are going. I'll be claiming my money back. Avoid.

Odpowiedź od A Farley Country Attire
Livvy provided brilliant Customer service, very helpful and friendly! I had a question around delivery and in less than an hour my query was resolved and my delivery was shipped. Thankyou Livvy

Odpowiedź od A Farley Country Attire
Purchased a Vessel cleaning brush, must thank Livvy Elliot for the wonderful service and help provided .. would definitely use A Farley again …
Many thanks.

Odpowiedź od A Farley Country Attire
Ordered socks well before Christmas as a gift and I still don’t have them despite chasing several times and false promises and now they have closed their phone lines! Avoid this company if you want your order any time soon!

Odpowiedź od A Farley Country Attire
Never received my item which I ordered. The company have disabled there phone lines so they don't have to speak to you.
They don't respond to emails, I have sent 3 over the last 18-20 days !
This crowd quite clearly want you money, but don't want to deal with any issues or problems that arise (SCAM ), or maybe it's just run by John Wayne's relatives!!!! 🤠🤠🤠
Save you time and money and use other supplies !!
If you hadn't made it impossible to speak to anyone, by disabling your phone lines, and blanking emails this issue might of got resolved without having to put a bad review

Odpowiedź od A Farley Country Attire
I brought a pair of lovely boots from this company and unfortunately there was a fault with them.. customer service was amazing I dealt with a lovely girl called Livvy Elliot who was very professional and very quicky dealing with the problem and I would really recommend this fantastic company. Thank you so much

Odpowiedź od A Farley Country Attire
The place to buy! Great value, good customer service, quick dispatch and delivery! Whats not to like

Odpowiedź od A Farley Country Attire
Thank you Livvy Elliot from A Farley for sorting out my delivery of order and resting my mind. You were efficient and also respectful for my confusion of the delivery date. This means a lot to me and other customers you must deal with as makes more people want to shop with A Farley even if delays are coming as knowing customer service will sort out without delay as many companies out there do not give the same service as you guys and dolls. Thank you again!!

Odpowiedź od A Farley Country Attire
I had an enquiry recently that was handled by Livvy Elliot. This dealt with extremely professionally and with a highly satisfactory outcome. Great company and staff.

Odpowiedź od A Farley Country Attire
Excellent service. Ordered new wellies and arrived the next day. So fast, excellent packing and great boots. And an additional discount at lurchaee point. Highly recommend. Thank you

Odpowiedź od A Farley Country Attire
Proactive and professional customer service backing up a terrific offering

Odpowiedź od A Farley Country Attire
Ordering was simple, great price and arrived well packaged within 48 hours - perfect all round!

Odpowiedź od A Farley Country Attire
Ordered Meyer trousers on Thursday 11pm, trousers arrived Saturday before midday by Royal Mail. Easy to order, quick service, very happy, many thanks

Odpowiedź od A Farley Country Attire
From ordering to delivery, everything was excellent. The order was picked up and shipped the same day, and I received the product within 24 hours. Worthy of 5 stars.

Odpowiedź od A Farley Country Attire
Had an excellent customer experience. Purchased shoes pre- Christmas. Easy process, great selection and prompt delivery. Unfortunately shoes didn't fit so I've now arranged an exchange for an alternative size. Customer support team were lovely, helpful and very efficient. Overall I'm v happy with service, will definitely be back and would recommend to a friend. Thank you.

Odpowiedź od A Farley Country Attire
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