Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Do not use this company if you have red Mazda paint as they cannot repair this without it having the 'orange peel' effect. Went back twice and still awful (brought it back in the rain too to try and... Zobacz więcej

Oceniono na 5 z 5

We brought our car in with a major side panel rotting issue. This was solved allowing us to keep our car running for a few more years. The staff were fantastic. Every opportunity was taken to keep cos... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

it took over 7 weeks and numerous calls for the insurance company to deliver the car to the right place.it then only took AD Williams 48 hours to forward their quotation. with Lauren in particular kee... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I unfortunately hit a large deer and sustained quite a bit of damage to my golf. One quick form filled in online resulted in ADWilliams phoning me to arrange the repair. I was able to drop the car off... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa samochodu

Napisane przez firmę

At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.


Dane kontaktowe


4,3

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very happy customer

Excellent communication with me as the third party . Collected and delivered back fully repaired vehicle at agreed times and carried out excellent repair .

21 listopada 2024
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Odpowiedź od AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

good repair shop

very pleased . always kept informed during the process and work is of good quality .

28 listopada 2024
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Odpowiedź od AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Kept me informed throughout everything…

Kept me informed throughout everything and found them really professional

28 listopada 2024
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Odpowiedź od AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

They were quick and efficient with…

They were quick and efficient with dealing with my vehicle which was in an accident. From collecting to being told it was a total loss was 3 days.

21 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Excellent service

Excellent service collected on time and delivered back to my house ( a day early) repairs carried out to a high standard

27 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Superb customer service throughout

Superb customer service throughout
Highly recommend.

27 listopada 2024
Logo AD Williams

Odpowiedź od AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

A satisfied customer

This company collected, repaired and returned my car, after it was involved in an accident.
I was always kept informed of how the repairs were proceeding.
The work is of a high standard, and I would be very happy to use them again.

26 listopada 2024
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Odpowiedź od AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Such a brilliant experience outstanding…

Such a brilliant experience outstanding customer care -Thank you A D Williams

26 listopada 2024
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Odpowiedź od AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Great company

Great company, easy to contact and dropped off vehicle quickly. Repair guys were so helpful and they did a great job on the car, looks great! Courtesy car was v good just took a while to get it.

26 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Excellent company

Excellent company to deal with, fast, friendly service.

19 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 1 z 5

I'm extremely disappointed

I am extremely disappointed with the service I received from Ad William. Not only did their team leave a scratch mark on my vehicle during their work, but the paint job they carried out is already chipping away.

When I raised this issue, I expected them to take responsibility and resolve it. Instead, they asked me to claim through my insurance, despite it clearly being their mistake. This is highly unprofessional and unacceptable.

To make matters worse, their customer service team has been unhelpful throughout this process, showing a lack of accountability and care for their customers.

As a customer, I trusted them to provide quality service, but they have failed to meet even basic standards. I would caution others to think twice before using their services unless they make significant improvements to their workmanship and customer service.

12 listopada 2024
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Odpowiedź od AD Williams

We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Prompt friendly service

25 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Very good work and quick

Very good work and quick

22 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

A great experience from start to finish

From start to finish a friendly, professional and efficient service. Everyone was keen to make sure the damage to the car was resolved as quickly as possible and to the highest possible standard.

22 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 1 z 5

Paint job was poorly done

Paint job was poorly done. The vehicle sent back to the garage three times for issues to be resolved.
Came back with nothing done .
The only good thing is the delivery driver , Jerry , very friendly and courteous.

15 listopada 2024
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Odpowiedź od AD Williams

We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Repairing my Hyundai Santa Fe was…

Repairing my Hyundai Santa Fe was accomplished to the highest standard. However, the most commendable aspect was the consistent updates provided throughout the process.

21 listopada 2024
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Odpowiedź od AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Car repairs were carried out to very…

Car repairs were carried out to very high standard,car returned cleaned inside and out,repairs guaranteed.

18 listopada 2024
Opinia niezależna
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 4 z 5

Car Higher

Good experience

21 listopada 2024
Logo AD Williams

Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Good job!

It was damage done to my car parked outside my house and I decided not to make an insurance claim.
ADWilliams, Newhaven, repaired my car - did a really great job. I’m so pleased, exceptional work and they have done a few extra things to tidy up my vehicle that show they actually care about doing a good job.

21 listopada 2024
Opinia niezależna
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Odpowiedź od AD Williams

Thank you for taking the time to leave such a fantastic review, we are delighted to hear of your positive experience at AD Williams. I have passed your comments on to the relevant site.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Prompt & efficient service

Company dealt with the repair promptly once allocated to them by the insurance company.
Courtesy car provided for the duration of the repair.
Good job dome on the repair and car appeared to have been valeted as well.
All staff I spoke to were polite and very helpful.

27 sierpnia 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

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