Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Do not use this company if you have red Mazda paint as they cannot repair this without it having the 'orange peel' effect. Went back twice and still awful (brought it back in the rain too to try and... Zobacz więcej

Oceniono na 5 z 5

We brought our car in with a major side panel rotting issue. This was solved allowing us to keep our car running for a few more years. The staff were fantastic. Every opportunity was taken to keep cos... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

it took over 7 weeks and numerous calls for the insurance company to deliver the car to the right place.it then only took AD Williams 48 hours to forward their quotation. with Lauren in particular kee... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I unfortunately hit a large deer and sustained quite a bit of damage to my golf. One quick form filled in online resulted in ADWilliams phoning me to arrange the repair. I was able to drop the car off... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa samochodu

Napisane przez firmę

At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.


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4,3

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service.

Excellent customer service from the team booking me in and dealing with my repair.
The repair itself is fantastic. I'm very happy. Thank you.

21 listopada 2024
Opinia niezależna
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Smooth and efficient handling of whole process

Smooth and efficient door collection service. Reliable and regular updates on progress and swift return

11 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

When you're involved in an accident it…

When you're involved in an accident it can be very frustrating. But all of the staff at AD Williams, made the repairs to my car so easy to deal with. From booking the car in on the first phone call to the progress of the workshop. And the finished job is fantastic. Thank you to everyone.

20 listopada 2024
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Odpowiedź od AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

A good quality repair carried out in…

A good quality repair carried out in the estimated time. Great service and support from everyone including the driver who picked the car up, and Lorena who kept me updated on progress

20 listopada 2024
Opinia niezależna
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Odpowiedź od AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Quick and efficient service

Quick and efficient service. Returned my car in pristine condition.

19 listopada 2024
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Odpowiedź od AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Great communication during the repair…

Great communication during the repair period

19 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

AD Williams were very professional

AD Williams were very professional, helpful & Accommodating, the work undertaken was done to a high level & well within the timescale, would definitely recommend.

19 listopada 2024
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Odpowiedź od AD Williams

Thank you for taking the time to leave such a fantastic review, we are delighted to hear of your positive experience at AD Williams. I have passed your comments on to the relevant site.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

A slick and friendly service.

No one enjoys a car crash and it has been some decades since I last needed a body-shop etc and I was braced for the traditional long haul and disappointment, however, a very slick operation saw my damaged car quickly collected from home, repaired and swiftly returned again by a cheerful friendly and competent team. The online dashboard and automated email/text systems showed progress throughout the job and the dates and timescales offered were stuck to. Highly recommended.

19 listopada 2024
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Odpowiedź od AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5
Logo AD Williams

Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Excellent service

Excellent service, fault fixed and another was identified whilst working on it, which was also repaired.

18 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Great communication from start to…

Great communication from start to finish, Paul picked up my car and dropped off my courtesy car at the arranged times, making everything smooth.
Can’t fault the service at all.

18 listopada 2024
Opinia niezależna
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Excellent service all round!

Excellent service all round!

15 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5
Logo AD Williams

Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Quick reliable and thorough work…

Quick reliable and thorough work carried out to high standard. Brought my car back to me clean which was a real bonus. Highly recommended

8 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Good service

Excellent communication and quick repair

8 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

Good all round service

AD Williams are efficient and helpful in every way. The Tracker system was very useful in knowing how long the repair was taking and when complete. Very satisfied with the whole experience.

15 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 2 z 5

Liars

It was a quick job took ages to get a piece of glass then tried to say there was other damage and also we needed to pay more than the excess. Not impressed and we had a long drive to get there

15 listopada 2024
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Odpowiedź od AD Williams

We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team

Oceniono na 5 z 5

From start to finish I had courteous…

From start to finish I had courteous people and a fair price. The work was done to an extremely high standard.

8 listopada 2024
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Odpowiedź od AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Oceniono na 1 z 5

Worst experience ever

Worst experience ever. They’ve had my car for almost a month and a half.

I was told it would get delivered after a month and a half between the hours of 1-4, spent the whole day at home only to be told at 5, due to some technical issues, they are unable to deliver the car on the day.

I was told my car would be taken from their North London Garage to Brighton as the North London Garage was too busy, on the promise that it would be taken on recovery so that no miles are added.

They failed on both commitments, as my car was driven from Brighton and it too almost two months to get the repairs done.

I asked Havens claims to intervene many time but to no avail. I cannot understand how they come be so poor but they seem to be the preferred Garages for Havens and Accorn Insurance. What is going on that we don’t know?

15 listopada 2024
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Odpowiedź od AD Williams

We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team

Oceniono na 1 z 5

not careful

5 listopada 2024
Logo AD Williams

Odpowiedź od AD Williams

We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team

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