Do not use this company if you have red Mazda paint as they cannot repair this without it having the 'orange peel' effect. Went back twice and still awful (brought it back in the rain too to try and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We brought our car in with a major side panel rotting issue. This was solved allowing us to keep our car running for a few more years. The staff were fantastic. Every opportunity was taken to keep cos... Zobacz więcej
Reakcja na opinię
it took over 7 weeks and numerous calls for the insurance company to deliver the car to the right place.it then only took AD Williams 48 hours to forward their quotation. with Lauren in particular kee... Zobacz więcej
Reakcja na opinię
I unfortunately hit a large deer and sustained quite a bit of damage to my golf. One quick form filled in online resulted in ADWilliams phoning me to arrange the repair. I was able to drop the car off... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Dane kontaktowe
Unit 3 Palmers Road Industrial Estate, PO10 7DH, Emsworth, Zjednoczone Królestwo
- 01243 377921
- yasmin@adwilliams.net
- adwilliams.net
4,3
Doskonała
3 tys. recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Good costumer service,I been informed…
Good costumer service,I been informed step by step whats going on with the car
25 listopada 2024
Odpowiedź od AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Nice and easy
Great communication throughout and really pleased with the repair on my car... No fuss, just what you want really!
18 listopada 2024
Opinia niezależna
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Really good service
Really good service, Caroline kept me updated throughout the time my car was in.
26 listopada 2024
Odpowiedź od AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Recent repairs at HighWycombe branch
Just collected my car from HighWycome branch, having had a paint repair carried out. I’ve been very impressed by the service provided, notably the friendly and helpful staff and the quality of the work. Particular thanks to Lorena and Michael for their reception and handling of the repair. Overall, very impressed and will return for any work I need.
4 grudnia 2024
Opinia niezależna
Odpowiedź od AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
A month to long
So for starters, I was text a few times with an "estimated date" of my car being finished. to me it was false information, I understand waiting for parts but I advised them not to text me again until my car was complete however I then received further texts causing stress.
secondly when the car was handed over I was left with 1 mile of fuel which if there hadn't of been a fuel station around the corner I would of had to use other resources to get my car filled up.
lastly, I was very happy with the majority of work however there was an alloy left off the front passenger side which was in fact damaged due to the accident that occurred, I was then told by your receptionist Caroline very bluntly that it wasn't in fact on the work order when it should of been, I also asked where my lock and wheel nut was in my car and before knowing the full facts was told they couldn't find it. I received a call 20mins later informing me that it was in the boot.
I was appalled by your customer service and lack of apologies having had the car over a month. There was a nice person I spoke to called Danika I believe so I would like to thank her for her politeness on the phone even though she could probably hear the stress in my voice.
3 grudnia 2024
Odpowiedź od AD Williams
We are sorry to read your review and can assure you customer service is our main priority.
Please email feedback@adwilliams.net so we can resolve and investigate this further.
Kind Regards
AD Williams Coachworks – Customer Care Team
Good service
Good service. Good communication.
Car returned repair quality excellent.
27 listopada 2024
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Happy customer
Really fabulous job carried out on my car. Helpful and kind staff who collected and delivered the car. Highly recommend.
29 listopada 2024
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
5* Customer Service
Brandon is amazing, checks in regularly on status of repair, extremely helpful.
Not had to call up at all, courtesy car arranged & delivered when agreed.
Despite my car needing a repair A D Williams have put my mind at ease.
29 listopada 2024
Opinia niezależna
Odpowiedź od AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Great service provided.
Great service provided.
Vehicle repair as good as new.
The only reason not getting 5 Stars is that I was unable to contact via phone numbers provided.
27 listopada 2024
Opinia niezależna
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
They collected the car
They collected the car , kept me informed and I am very happy with the repair and beautifully cleaned car returned to me.
22 listopada 2024
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Communication was definitely their…
Communication was definitely their strength! They were always very courteous on their updates and I been really happy with their services ☺️ thank you
22 listopada 2024
Odpowiedź od AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Excellent company
Excellent bodywork repair service, the car was fixed abd cleaned inside and out with a showroom finish!
29 listopada 2024
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Removed taxi sticker from the car…
Removed taxi sticker from the car without telling me
29 listopada 2024
Odpowiedź od AD Williams
We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team
AD Williams really good garage although…
AD Williams really good garage although there was a lot off issues with my vehicle out of there control I can not give them 5* rating they really worked hard trying to get issues solved even though it was very frustrating I mainly had dealings with Simon and Emily who I fill worked extremely hard in trying to get my vehicle sorted so thanks to you both and your team unfortunately I never actually met them in person
Thanks mr miller
28 listopada 2024
Odpowiedź od AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
As good as new
Having an accident is not a good experience for many reasons but Lyn on reception just made the nightmare so much easier. She was reassuring, kind and so helpful. John who delivered my car back to me also went above and beyond. My car looks as good as new and it is comforting to have the 12 month guarantee.
My only very slight disappointment was a lack of curtesy cars and confusion as to how long the work would take - delayed due to you receiving my car (although this was probably due to my insurance company), and then initially saying 7 days on the app but I fact took 18 days. This said it must be difficult to estimate until the work commences.
Thank you all for doing such a brilliant job.
Sally
28 listopada 2024
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Friendly efficient service
Friendly efficient service, car was returned to us as expected, i.e. the same as before our accident. Great work.
21 listopada 2024
Odpowiedź od AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Doświadczenie Trustpilot
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