Exceptional service from the lady on the phone today! So relatable and knowledgeable regarding my situation. I felt at ease talking about my financial difficulties and didnt feel judged or pressured i... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing customer service! I had been having a very stressful few months with an ongoing issue with Virgin Media. In less than 5 minutes talking to Sophia at Advantis she had got to the bottom of what... Zobacz więcej
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I was lucky enough to be put through to Rebecca ,I didn’t catch her last name but she was the nicest soul I’ve spoken to in a long time,so patient and understanding but also very compassionate and co... Zobacz więcej
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ABSOLUTE SCAM ARTISTS ....... letter sent suggesting I owe HMRC money ...... now I can recommend this company for fictional stories ...... HOWEVER .... I recently had communication with HMRC .... not... Zobacz więcej
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Informacje dotyczące firmy
Informacje o Advantis
Napisane przez firmę
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner.
We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
We work on behalf of various industries including Utilities, Financial Services, Telecommunications, Retail and Public sectors. Advantis is dedicated to providing ethical and effective services, ensuring both clients and customers receive professional and compliant support.
Based in the UK with offices in Stoke-on-Trent and Bolton, we are authorised and regulated by the Financial Conduct Authority, members of the Credit Services Association and are a certified Great Place to Work.
Dane kontaktowe
Minton Hollins Building, Shelton Old Road, ST4 7RY, Stoke-on-Trent, Zjednoczone Królestwo
- advantiscredit.co.uk
4,4
Doskonała
980 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The agent whom I talked to was very helpful, spoke clearly
The agent whom I talked to was very helpful, clearly spoken, explained everything. It was a good service.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Amazing customer service
Amazing customer service! I had been having a very stressful few months with an ongoing issue with Virgin Media. In less than 5 minutes talking to Sophia at Advantis she had got to the bottom of what was going on, given me clear instructions on what to do next and had sorted the problem out for me! I had been going round in circles with Virgin media, backwards and forwards for months and getting no where. Now it is all sorted, which is a huge weight off my mind. All in a very convenient webchat as well. Thankyou!
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Sophia provided such great support on your webchat today. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Exceptional service from the lady on…
Exceptional service from the lady on the phone today! So relatable and knowledgeable regarding my situation. I felt at ease talking about my financial difficulties and didnt feel judged or pressured in any way whatsoever! Also gave me advice on how to try and lower certain bills. People like her in your company are INVALUABLE to people like me,struggling through and almost always thinking theres no hope or help! For me today,she has turned that phrase on its head!
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thank you so much for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team especially when they make a difference like they have done today.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Sophia was a great help and everything…
Sophia was a great help and made everything easy to understand giving a difficult situation.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Sophia provided such great support on your webchat. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
The person I was dealing with Emily
The person I was dealing with Emily, was so helpful, and made me feel very relaxed as I was very nervous. She is an asset to your company.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Emily provided such great support on your webchat today. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Alicia was really helpful
Alicia was really helpful and understanding. Helped sort things out and explained everything.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Alicia provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
The advisor was very helpful and respectful
The advisor was very helpful and respectful. She tried her best to help and help us as company managed the situation as well as it can be.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Asheigh was excellent!
Asheigh was excellent. I was very stressed when I got in touch and she put me at ease and made everything easy!
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Ashleigh provided such great support on your webchat. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Chole who helped me did not leave me…
Chole who helped me did not leave me feeling judged for my bad money management and made the process with kindness and fairness easily
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Chloe provided such great support on your webchat. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Zoe was really kind and supportive…
Zoe was really kind and supportive about my situation, she made me feel very at ease and not judged
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Zoe provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
The young lady that I spoke to Chloe G…
The young lady that I spoke to Chloe G was extremely helpful patient and sensitive to my situation very pleasant to talk to and made me feel extremely comfortable
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Chloe G provided such great support and was extremely helpful, patient and sensitive to your situation. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Odpowiedź od Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Amazing customer service
Amazing customer service, got everything sorted, polite, friendly and very helpful
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Scam artists threaten nurse.
The threatening letters received from this company have scared my wife to death. My wife is an NHS nurse, this company claims she has not paid enough tax. We phoned HMRC and they say she has paid the correct amount. But still the letters come. How do you sleep at night you vile scam artists?
10 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’ve had a negative experience with us and we appreciate the opportunity to respond.
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner. We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
If you haven’t already, please contact us directly email at customercomplaints@advantiscredit.co.uk so we can review what happened and address your concerns appropriately.
Thank you again for your feedback – it helps us to improve the service we provide.
I was putting off contacting advantis…
I was putting off contacting advantis but finally did and they were a great help, thanks Oliver
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Oliver was a great help on your webchat today. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
I thought I was being scammed again and…
I thought I was being scammed again and after a lengthy conversation, I realized that I may need to trust even when red flags are flying around. Thank you for your patience Oliver.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Oliver provided such great support on your Webchat. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
I was lucky enough to be put through to…
I was lucky enough to be put through to Rebecca ,I didn’t catch her last name but she was the nicest soul I’ve spoken to in a long time,so patient and understanding but also very compassionate and competent
You should be very proud,thanks again Rebecca
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Rebecca provided such great support on your call and was patient and understanding. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Allie B was very understanding her…
Allie B was very understanding her customer services was brilliant. She just took time and patience to speak to me and gave me lots of helpful numbers and she’s a credit to your company.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Allie provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Nothing yeah took money off me lol but…
Nothing yeah took money off me lol but the staff were so helpful merry Christmas from Santa gareth
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’ve had a negative experience with us and we appreciate the opportunity to respond.
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner. We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
If you haven’t already, please contact us directly email at customercomplaints@advantiscredit.co.uk so we can review what happened and address your concerns appropriately.
Thank you again for your feedback – it helps us to improve the service we provide.
Charlie was amazing
Charlie was amazing. I have a very complex case as the last 10 years have been very difficult for me but Charlie was so kind and patient with me while I explained my circumstances. I wish there were more people like Charlie in the world as it would be a much better place. Huge thank you to Charlie and please give her loads of praise as she’s a credit to your company. Have a wonderful Easter Charlie!!
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Charlie provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
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