I have used you once before as my umbrella accountants and so far to sign back up with you again has been faultless so I see no reason why things won't be as good as they were a few years ago. Erin P... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was recently forced to change umbrella companies for various reasons. I was quite happy with my previous company but it seems they were not complying with something or other. Anyway, I don’t like... Zobacz więcej
Reakcja na opinię
Advance are easy to talk to - no long queues on the phone and the person you get through to is always able to help. A refreshing change to deal with and really friendly with nothing being too much... Zobacz więcej
Reakcja na opinię
Just made transition over to advance at very short notice but I am very impressed with the quick friendly and professional approach, transition and changeover from previous to advance has been extreme... Zobacz więcej
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Informacje dotyczące firmy
O ADVANCE CONTRACTING SOLUTIONS
Napisane przez firmę
ADVANCE provides FCSA accredited Umbrella, Limited Company, Self-Employment / CIS, and PEO (Professional Employment Organisation) solutions to the UK’s contractors and recruiters. Known for its compliant and ethical approach, ADVANCE provides world-class service and works in partnership with recruitment businesses and their candidates, adding value throughout the contracting supply chain.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
Trust the experts. Trust ADVANCE.
Dane kontaktowe
VISTA, St David's Park, Ewloe, CH5 3DT, Ewloe, Zjednoczone Królestwo
- 01244 564 564
- contractorsupport@advance.online
- advance.online
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
a lot higher fees for less extras than…
a lot higher fees for less extras than I am used to ,i did the proof of work document all seemed to be ok and then I've just had an email saying it needs to be done
25 lipca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning, Darren,
Thank you for your review, we are always happy to receive feedback, but we are saddened to know you feel our margin is too high. We are constantly reviewing our margins, aiming to stay competitive whilst maintaining the highest levels of service.
I sincerely apologise that your right to work document has been requested more than once when it has already been uploaded. Rest assured, we have everything we need ready for payment.
If you ever have any queries, or you think the level of our service can be improved, please don’t hesitate to get in touch, and in the meantime, we are confident you will receive world-class service.
Thanks again,
The ADVANCE Team
Pro's
Pro's: Easy, friendly, honest and simple.
Con's: paperwork
Overall a good experience
23 lipca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Callum,
Thank you for your review! We're happy to know your experience with ADVANCE has been mostly positive - we understand the frustration with the processes that are required when starting a new contract - we have these processes in place to protect everyone in the supply chain, but we are not naïve to the fact that this can become tedious, especially when completing multiple temporary assignments. We try to make these processes as streamlined as possible, but we appreciate the feedback.
I have forwarded your review to Cameron who completed your most recent registration, and he is very grateful for the feedback! If there’s anything we can do to improve our service to 5 stars, or if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello David,
Thank you for your review! We pride ourselves on our world-class service, so it's great to know this is being delivered. We're delighted to know the service being provided to you has been deserving of 5 stars. Cameron in the onboarding team always goes above and beyond to maintaining the highest levels of world-class service.
Thank you for choosing to work with ADVANCE.
Thanks again,
The ADVANCE Team.
Professional efficient service.
21 lipca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning, Andrew,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We prioritise world-class service here at ADVANCE so it's encouraging to know this is being delivered. I believe it was my colleague Callum who completed your registration - who always goes above and beyond to help our Contractors in whatever way possible.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
When registering with as Advance ,I…
When registering with as Advance ,I found them to be efficient and professional at all times
17 lipca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning, Peregrine,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! I believe it was my colleague Jordan who you last spoke with, who always goes above and beyond to explain our processes and ensure the registration is simple and easy.
We're confident this level of service will continue and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Advance are very easy to work with and…
Advance are very easy to work with and made every process easy to work with and understand . Very helpful for me as I was new to umbrella companies.
14 lipca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Ian,
Thank you for your review! We pride ourselves on our world-class service, so it's great to know this is being delivered. We're delighted to know the service being provided to you has been deserving of 5 stars. Rachel in payroll always goes above and beyond to maintaining the highest levels of world-class service.
I have forwarded your review to Rachel who dealt with your latest request, and she is very grateful for the feedback! Thank you for choosing to work with ADVANCE.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. Rachel in payroll always goes above and beyond to maintaining the highest levels of world-class service.
I have forwarded your review to Rachel who dealt with your latest request, and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
I’d like to say a big thanks to jack chesterman 👍🏻
I’d like to say a big thanks to the payroll team at ARM. Especially jack chesterman who went out of his way to submit 2x tax returns. Very reliable. Responded very quickly to submitting the tax returns. 10/10 service. Highly recommended.
10 lipca 2025
Opinia niezależna
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Brian,
Thank you for your review! We're very happy to know the tax service being provided to you has been deserving of 5 stars! We know how confusing tax returns can be, so we aim to make the process as simple and seamless as possible. Our Returns team are dedicated to providing world-class service to each and every client.
I have forwarded your review to Jack and the team who completed your return. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Very smooth and quick onboarding call
Very smooth and quick onboarding call. Callum was friendly and informative.
10 lipca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Ian,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I believe it was Callum on our on-boarding team who completed your registration, who always goes above and beyond to help our Contractors get set up.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. Callum always goes above and beyond to ensure our solutions and processes are well understood, all whilst maintaining the highest levels of world-class service.
I have forwarded your review to Callum who completed your registration, and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Very helpfully and polite and coached…
Very helpfully and polite and coached me if I was struggling with any of the questions
8 lipca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Kenneth,
Thank you for your review! We're delighted to know the service being provided to you is excellent. I believe it was Callum from our contractor Onboarding team who answered your query, who always goes the extra mile to help our Contractors! I have forwarded your review to Callum and he is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again
The ADVANCE Team
High margin charge
High margin charge, wouldn't go with this umbrella company if I had a choice, much cheaper ones around
3 lipca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Ruzi,
We're saddened to have received your review. We are always reviewing our margins to ensure we remain competitive in the market, and although we may not be the very cheapest, our service is 2nd to none. We always answer the phone within 3 rings, and you'll always speak to a person directly - providing world-class service in every interaction.
If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks,
The ADVANCE Team.
Cerise from accounts is brilliant and…
Cerise from accounts is brilliant and has been so helpful, knowledgeable and lovely. Go to Advance as an Umbrella company I highly endorse it
2 lipca 2025
Opinia niezależna
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Paul,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. Cerise always goes above and beyond to ensure our solutions and processes are well understood, all whilst maintaining the highest levels of world-class service.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon, Cain.
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We pride ourselves on our world-class service, so it's encouraging to know this is being delivered.
I have forwarded your review to Callum who completed your registration, and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
The clarity was good and he explained…
The clarity was good and he explained everything to my understanding
27 czerwca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Pius,
Thank you for your review! We pride ourselves on our world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I believe it was Cameron on our Contractor Onboarding Team who completed your set up. I have forwarded your review to Cameron who completed your set up and he is very grateful for the feedback!
We're very happy to know the service being provided to you has been deserving of 5 stars. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Never had a problem with this firm,they…
Never had a problem with this firm,they do my tax return as well 5 stars
26 czerwca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Darren,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars. We pride ourselves on our world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I believe it was Cameron on our contract Onboarding Team who dealt with your latest query.
I have forwarded your review to the Returns team and they are very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Hi I phoned up couple times regent new…contact the office
Hi I phoned up couple times regent new starter sheet guy
26 czerwca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Mark,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I believe it was Rachel on our Contract Support Team who dealt with your query.
We value world-class service here at ADVANCE, and we know how important our Contractor's time is, so we aim to answer all calls within 3 rings and resolve queries at the first point of contact. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Samuel,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! I believe it was Callum on our contract Onboarding Team who dealt with your latest query. We value world-class service here at ADVANCE, from your first call to your last payment.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Great customer service
I have recently joined Advance. So far, I have found them to be very helpful. When I speak to them on the phone, they promptly answer, have short waiting times between transfers, and are eager to answer every question thoroughly
25 czerwca 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Alice,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We know how important our Contractors time is, so we always aim to answer calls within 3 rings and resolve queries at the first point of contact.
I have forwarded your review to Katie who dealt with your latest request, and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon, Alwyn,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We prioritise world-class service here at ADVANCE so it's encouraging to know this is being delivered. I believe it was my colleague Rachel from the Payroll department who you last spoke with who always goes above and beyond to help our Contractors in any way possible.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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