I have used you once before as my umbrella accountants and so far to sign back up with you again has been faultless so I see no reason why things won't be as good as they were a few years ago. Erin P... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was recently forced to change umbrella companies for various reasons. I was quite happy with my previous company but it seems they were not complying with something or other. Anyway, I don’t like... Zobacz więcej
Reakcja na opinię
Advance are easy to talk to - no long queues on the phone and the person you get through to is always able to help. A refreshing change to deal with and really friendly with nothing being too much... Zobacz więcej
Reakcja na opinię
Just made transition over to advance at very short notice but I am very impressed with the quick friendly and professional approach, transition and changeover from previous to advance has been extreme... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O ADVANCE CONTRACTING SOLUTIONS
Napisane przez firmę
ADVANCE provides FCSA accredited Umbrella, Limited Company, Self-Employment / CIS, and PEO (Professional Employment Organisation) solutions to the UK’s contractors and recruiters. Known for its compliant and ethical approach, ADVANCE provides world-class service and works in partnership with recruitment businesses and their candidates, adding value throughout the contracting supply chain.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
Trust the experts. Trust ADVANCE.
Dane kontaktowe
VISTA, St David's Park, Ewloe, CH5 3DT, Ewloe, Zjednoczone Królestwo
- 01244 564 564
- contractorsupport@advance.online
- advance.online
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Shanghaied into using this firm
Shanghaied into using this firm, no surprise government end clients are still using pirates in the 21st century and like pirates I didn't need to accept terms and conditions of contract of employment sent by email before they told my employer I was on board. I refused to accept the terms when they harassed me by phone but they ignored that. I objected to a clause that stated the employer can change any clause in the T&C's, they replied saying they would not change key terms without agreement as that would be illegal, so why write that in the first place. I asked for my pension contributions to start straight away which they set up then asked me to do a trust pilot review. They have to set up the pension, it's one of the few things they have to do for their rip off charges. It may be this company is better than other umbrella companies, I don't know first time I've been shanghaied, but in general their pirates set up or allowed by pirates in government, make the employee pay all the employers costs that'll keep the taxman happy and it does. Disgusting politicians, disgusting company. Doubtless I'll face some lashes down the line for writing an honest review.
29 września 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hi Simon,
Thank you for sharing your feedback. We’re genuinely sorry to hear that your experience with us has not met your expectations.
We appreciate that contract wording can sometimes feel unclear, and we are always happy to provide further explanation when needed.
We are glad that your pension enrolment was set up immediately, as requested.
We welcome all feedback - whether via Trustpilot or directly - as it helps us continue to improve. If there’s anything further we can do to support you, please don’t hesitate to get in touch.
Thanks again,
The ADVANCE Team.
The leaders know how to talk to people
The leaders know how to talk to people, they always smile and very serious in their work , they have all the cleaning materials and that makes the cleaning Work very easier
12 września 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon Ariel,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We know how important our Contractor's time is, so we aim to answer all calls within 3 rings and resolve any queries at the first point of contact.
I believe it was my colleague Cameron who you last spoke with, who always does her best to help in whatever way possible. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
I can’t recommend Advance enough for…
I can’t recommend Advance enough for the contractor support they have provided to me. Never a single issue with payroll in over 3+ years and they have really shined when it has come to supporting me with a mortgage application. They have bent over backwards to provide various supporting documents on a number of occasions, always happy to assist, always someone available to talk to on the phone, and they have supported with quick turnarounds, always same day. The level of help and support they given me is truly above and beyond. I would strongly recommend Advance to any professional contractors.
10 września 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good Morning Scott,
Thank you for your review! We're very happy to know the service being provided to you over the last 3 years has been deserving of 5 stars! It's encouraging to know this is being noticed and the service is world-class!
I believe it was my colleague Amelia who has helped to support you with the information required for your recent mortgage application. I have forwarded your review to Amelia and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon Nasha,
Thank you for your review! We take pride in providing good communication to all of our contractors and we are delighted to know the service being provided to you has been deserving of 5 stars! It was my colleague Cameron is part of our on-boarding team who completed your registration, who always goes above and beyond to explain our processes, ensuring our Contractors are well-informed.
We're confident this excellent level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon Menelik,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! It was my colleague Dave who supports our on-boarding team who completed your registration, who always goes above and beyond to explain our processes, all whilst maintaining the highest levels of service, he really is a credit to the company!
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Hans,
Thank you for your 5 star review! I believe it was my colleague Rachel in the Contractor Support Team who helped with your latest inquiry.
We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week. I have forwarded your review to Rachel and she is grateful for the feedback. We’re confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don’t hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Excellent nothing else to say
28 sierpnia 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Jorge,
Thank you for your 5 star review! We pride ourselves on our world-class service, so it's great to know this is being delivered. We pride ourselves on our world-class service, so it's great to know this is being delivered. I believe it was my colleague Cameron in the Contractor onboarding team who completed your registration.
I have forwarded your review to Cameron and he is grateful for the feedback. We're confident this excellent level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Very helpfull and explained everything…
Very helpfull and explained everything very well and clear .made whole process very easy excellent .
29 sierpnia 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Nigel,
Thank you for your review! We’re delighted to know the service provided was deserving of 5 stars. I believe it was my colleague Cameron who completed your registration. Cameron always goes above and beyond to explain all of the onboarding processes to our Contractors. We value world-class service here at ADVANCE, so it's encouraging to know this is being delivered.
I have forwarded your review to Cameron who is very gratefull for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Curtis,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, so it's encouraging to know this is being delivered at every level.
I believe it was Cameron on our on-boarding team who completed your setup, who always goes above and beyond to ensure our processes are thoroughly explained. I have forwarded your review to Cameron and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Morris,
Thank you for your review. We pride ourselves on our world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I have forwarded your review to Cameron in the onboarding team who are very grateful for the feedback!
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Great chatting over the phone
Great chatting over the phone, got informed what I needed. Thanks
20 sierpnia 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Grzegorz,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I believe it was Melissa in our support team who you last spoke with, who always takes the time to ensure our Contractors have the information they need, maintaining the highest levels of service we strive for.
I have forwarded your review to Melissa and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
You do not listen and you keep asking…
You do not listen and you keep asking for information that I have sent you and you have confirmed that you have it
You need to sort out your system as it can be very annoying
19 sierpnia 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning Kevin,
Thank you for your review! We value all feedback here at ADVANCE, and we also appreciate that it can be annoying when being asked for documents that may have already been provided, to us or your agency.
I have informed the Compliance team of your review, and they are looking into this for you. You may receive a call from the team to check things over, but rest assured we will ensure everything is sorted in time for your payments.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Malcolm,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I can see you have dealt with a number of our Contractor Support team, most recently Melissa, who always goes above and beyond to help our Contractors.
I have forwarded your review to Melissa and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Used ADVANCE more than once
I've used ADVANCE Contracting Solutions more than once. Callum Hayes set me up quickly and efficiently, with minimum fuss to myself. Really helpful. Everything I needed to supply to them was driven with clear emails and lists and he recommended a business bank based on other contractors' experience and set up FreeAgent quickly and took me on a walk-through over a Teams call. Dylan Harrop provided excellent tax-savings advice over a Teams call and broke down the options in a really clear way, helping me to make a good informed choice. A really good service.
14 sierpnia 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Quentin,
Thank you for your review! We pride ourselves on our world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I have forwarded your review to Callum in the onboarding team and Dylan in the accounts team, who are both very grateful for the feedback!
From On-boarding to Accounts, we value world-class service at every step. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Very professional everything went…
Very professional everything went smoothly from start to finish .
7 sierpnia 2025
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Paul,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. Cameron always goes above and beyond to ensure our solutions and processes are well understood, all whilst maintaining the highest levels of world-class service.
I have forwarded your review to Cameron who completed your registration, and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good morning, David,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I believe it was Cameron on our onboarding team who completed your registration, who goes the extra mile to explain our processes, whilst maintaining the highest levels of professionalism.
I have forwarded your review to Cameron, and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Good afternoon, Graham.
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We pride ourselves on our world-class service, so it's great to know this is being delivered.
I believe it was my colleague Cameron who completed your most recent registration, who always goes above and beyond to help in whatever way possible. I have forwarded your review to Cameron and he is grateful for the feedback. We're confident this level of service will continue and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Don't do tax returns with these people…
Don't do tax returns with these people dirty thieving so and so took 700 quid off me for doing 2 tax returns that I didn't get a penny back they took it all. make that make sense I'm going to just keep giving bad reviews till I die
25 lipca 2025
Opinia niezależna
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hi Gerry,
We're genuinely sorry to hear that you're unhappy with your experience and appreciate you taking the time to share your concerns. We understand how frustrating this must feel and would like the opportunity to look into this further. A member of our team will be reaching out to clarify the fees and discuss your tax returns in more detail. We're committed to resolving any misunderstandings and doing what we can to support you.
Thanks,
The ADVANCE Team
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hi Alan,
We’re saddened to have received your review. We always strive to deliver world-class service, and this includes ensuring we are communicating with our Contractors as much as is necessary. I have just tried to call you to ask for a bit more information about any issues you are having, or where the communication might have fallen down. We would greatly appreciate it if you could call us back to discuss your review in some more detail.
Thanks,
The ADVANCE Team
Odpowiedź od ADVANCE CONTRACTING SOLUTIONS
Hello Dnyanarth,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We prioritise world-class service here at ADVANCE so it's encouraging to know this is being delivered. I believe it was my colleague Callum who completed your registration - who always goes above and beyond to help our Contractors in whatever way possible.
I have forwarded your review to Callum who dealt with your latest request, and he is very grateful for the feedback! Thank you for choosing to work with ADVANCE. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
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