If I could give this a 0 star I would. Ordered two dresses from TikTok, purchased April 27th, paid priority process, arrived May 19th. HORRIBLE support, bouncing emails, repeating the same respon... Zobacz więcej
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Zobacz, co mówią recenzenci
Terrible decision After waiting 2 months, I Never got my product. The third party delivery company marked my shipment as delivered, but no proof of delivery. Now I am out of my payment and no pr... Zobacz więcej
This compamy call themselves ARDOLLA UK to make you think they are based in UK when in actual fact the product is sent from ASIA possibly China. I should have done more checking as i found the same J... Zobacz więcej
I ordered two pairs of jeans on February 16th 2026. It is now March 20th and I haven’t even received a tracking number or confirmation that the items were shipped. When I email they just keep apologiz... Zobacz więcej
Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z odzieżą damską
Dane kontaktowe
Kolumbia
- adorella.co
Brak historii zapraszania do wystawiania recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
STAY AWAY!
Claim to ship in 3 days. It's FIVE weeks and they haven't shipped. When I emailed to cancel I received an email saying 'shipped' WILL RECEIVE IN ANOTHER 5 WEEKS !!! lol
HORRIBLE CUSTOMER SERVICE. AUTOMATED EMAILS ONLY.
STAY AWAY!
Awful product, worst customer service
If I could give a negative review I would. I placed an order and what I received is such poor quality. It looks nothing like was advertised. I’ve sent seven emails back-and-forth to the company to request a refund and I just keep getting the runaround. Do not order from them!
I wish I could give this company zero…
I wish I could give this company zero stars. Do not be scammed. I ordered four items, received one that is very poor quality and cannot be worn. I am on my sixth email of trying to get my other three items or a refund. I’ve been getting the same “we are investigating” response now for weeks. This company is a scam. Do not purchase from them.
I order 3 bras rec'd only two
I order 3 bras rec'd only two. Shoddy workmanship. When I tried to contact them the email bounced back. Do not do business with this company.
Clothing is very poor quality and the…
Clothing is very poor quality and the do not stand behind their return policies. Do not ever purchase anything from this company
This place is not legit do not order…
This place is not legit do not order from this place people have ordered stuff and never received their items. People have also cancelled and never received a refund. This is a complete scam.
Ordered a lego set family for mothers…
Ordered a lego set family for mothers day from the kids and it never arrived and the tracking just updates everyday to have it arrive the next day. Its been 2.5 months with guaranteed delivery by mothers day. The company stopped responding to emails. Do not purchase anything from here!
Never order from here
The dress i ordered for a wedding got delivered late and to the wrong address. I never ended up getting the dress and customer service will not reply to my many emails asking for a refund..
If I could give this a 0 star I would.
If I could give this a 0 star I would.
Ordered two dresses from TikTok, purchased April 27th, paid priority process, arrived May 19th.
HORRIBLE support, bouncing emails, repeating the same response in the emails.
The sizing was way off and immediately emailed, after reading the return policy to be offered 15%, then 20%, then 25% refund. Along with these offers long emails saying how it's going to cost me so much in returning them, tariff impact, shipping so far etc... AND every time me requesting the return shipping address and NEVER being given it. Then being told if the package is even opened, no refund.
This company is a SCAM and should be blocked from operating.
SCAM!
The item I got does not look like the item in the picture! Very bad quality! The Adorella website makes you believe that the items are shipped from the UK, but they are shipped directly from China. The parcel took 4 weeks to arrive. The refund policy is ridiculous and customer service basically non existent. DON'T BUY FROM Adorella.co. !!!
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE! I PAID £56 FOR TWO ITEMS FOR MY DAUGHTER
THE QUALITY OF THE ITEMS ARE ABSOLUTLEY SHOCKING YOU GET BETTER QUALITY FROM SHEIN
NO UPDATES OR CONFIRMATION AND THEY DO NOT REPLY WHEN YOU TRY TO CONTACTTHIS WEBSITE NEEDS TO STOP TRADING!
DO NOT BUY!
DO NOT BUY!! I purchased the famous “born to die” shorts and top usually advertised on tiktok, after purchasing it was given no updates on the wear abouts of my parcel to the point where i thought it wouldn’t even arrive it took 2 weeks to arrive and when it did i was met with extremely poor quality, awkward sizing and the clothes are extremely over priced for the poor quality. I have had the items for a day now and the white lace from the shorts have already ripped off when i haven’t even left the house in them.. absolute scam paying £30 for clothing that rips within wearing them once. If you admire the clothing this store has please try find it elsewhere like shein, whos quality, prices and communication is much better.
It’s an absolute scam!!
It’s an absolute scam!!! I ordered 3 milkmaid dresses. They look absolutely nothing like the picture, no back corset or anything. I have emailed them 3 times and no response. What an absolute joke
I should have known advertising on…
I should have known advertising on tiktok was a red flag, I ordered 2 milkmaid dresses and one is see through and has stitching out of it and the other one the zipper broke when doing it up. Such poor quality, do not waste your money!
Worst clothing brand EVVEEERRR
Worst clothing brand EVVEEERRR! I bought some cute looking clothes on there and thought it was safe. NO. I got no confirmation of my order, no updates or anything. This is when I got suspicious.... a week after the delivery date, I still hadn't got any message or communication. So, I applied to the bank for scam fraud, I thought I was getting scammed! A few days later, I finally got them (surprisingly). Terrible quality and never worth that money. So my bank card is now unusable and my clothes are shit. SAVE YOURSELF!
Literally the most awful company
Literally the most awful company!
Customer service is literally nonexistent, don’t reply to your emails so you have zero communication.
The quality of the clothes are just as shocking, my parcel arrived and it come from Ali express! If I wanted a £10 dress from Ali express I would have ordered it from there.
If I could give 0 stars I would. Save your money and time!
Also, to top it off when you look them up on HMRC they are no where to be seen so I don’t actually think they are even a real company!
Cancelled order with no refund!!!
Adorella cancelled my order with no refund or explanation.
Contacted multiple times and had was ignored. DO NOT ORDER FROM THIS WEBSITE!
Has been over a month since I ordered my item, checked the delivery and it was cancelled.
Not from UK
This compamy call themselves ARDOLLA UK to make you think they are based in UK when in actual fact the product is sent from ASIA possibly China. I should have done more checking as i found the same Jewellry on Amazon and £10.00 cheaper and i would have had delivered for Xmas and not still be waiting as i am now.
awful customer service and clothing
shit clothing tbh. ordered the born to die vest looks like it was printed on so cheap and the material is awful and the sellers don’t respond or let you return stuff. don’t bother wasting ur money on this cheap website
The item I received is terrible
The item I received is terrible. The quality of the product is terrible. Definitely not worth the money. The vest top and shorts look like they from the pound shop. I will never buy from them again. No refunds only exchanges. Disgusting!!!
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