Adilo Recenzje 

Adilo is exactly what I was looking for. Somewhere to host, share, stream and even record video, audio and more. It keeps getting better, with more new features added.

I haven't encountered any problems at all. It's been reasonably easy to learn, and when I've needed help to understand or implement something, the help desk support has been 110% amazing, going the extra mile to make sure things are running smoothly.

I bought the agency lifetime plan some time ago - and it is not good.

- The hosting works, when the videos are embedded on a page they load slow.

- There is an Onboarding-secion on the dashboard, abd after going trough the onboarding this section stays there and i have to scroll down each time. On the Screenshots on their product page this onboarding section is not visible. They told me that it cant be hidden.

But there is one big think that took all the trust away:

I received following email:

Hello to the entire Adilo community.

Beginning July 1, 2024, all advanced video security and anti-piracy tools will be available as an add-on tool to serve you better and efficiently.

The affected anti-piracy tools are:
- Multi-DRM encryption
- Dynamic watermarking
- Viewer authentication
- IP whitelisting & licensing
- Geolocation

These advanced anti-piracy content protection tools will no longer be included in regular plans such as Business, Growth, Standard, Elite, Unlimited Agency, etc.

The only way to use these extra content security tools will be by subscribing to the Unified Video Security add-on which will be available as a pack in the Add-on Marketplace.

Stand video privacy such as Password locking & Domain whitelisting will continue to be 100% available on all accounts free of charge.

This change will allow us to provide a service at a cost that reflects the value and market reality while meeting the financial obligations of our content security partnership agreements.

With this new approach, users needing advanced video security such as online course creators, educational institutions, business coaches, and more can leverage the service on a need-basis and bear only the cost of what they consume.

If you have any questions, email us.

The update goes into effect July 1, 2024

 
With love, from all of us at Adilo!

Chris L.
Customer Success, Adilo
A BigCommand LLC Product
@adilovideo

So after buying an lifetime plan and trusting them they start to take features away - how can i trust them anymore? I think staying with Vimeo would have been much better.

I had problems logging in, as my account was not recognised, even though I had bought the lifetime deal and had a number of videos uploaded there. It was frustrating as I had to wait to be reactivated. The issue was eventually resolved by Vivian, who kindly took the time to explain on a call why it had been deactivated. Now that I understand it will be dactivated unless I log in on a monthly basis at least, I will make a point of doing that. It is frustrating to have to wait to be reactivated, but I understand it is for security purposes ultimately. If anyone else encounters these problems, just reach out to customer service and they will reactivate within 24 hours (although you will need to monitor your email for the activation link!).

I receive excellent service from adilo customer support whenever I need it they try their best to help me in anyway they can and are always ready to help. Sometimes they need some things to go to tech support and I get that with any serious software if there is a glitch tghey need to check stuff out and sometimes it takes some time but most of the time they fix things the same or next day!

I have used Adilo for a few years. It is an outstanding ad free streaming platform. The support is responsive and efficient. I recommend Adilo without restriction.

Horrible customer service...

I got their Facebook ad for a limited lifetime deal. The landing page was full of urgency and promises that the software would solve all problems regarding video hosting and streaming.
They offer af 14 day back guarantee if it doesn't live up to the promise.
So i bought the lifetime deal and got access.
My first issue was, that there is no direct links for the different size formats. If i upload a 4K video i might only want to use a 720p version in an app but on desktop i use 1080p.
They praise that i should use their player, but it is not an option for the platforms i use - so i have to use a direct mp4 link.
The transcoding of the files are not good in my opinion also, and there is no option for me to change these settings at all.

Adilo by default generates multiple sizes of the video, and you pay for the storage of these, even if you dont use them. Why cant i turn off certain sizes??

All in all the platform lacks customization. So if you want something you can tweak to become perfect, this is not the platform for you.

I have contacted the Adilo team 4 times now and in all times, when i mention the 14 day moneyback guarantee they just stop responding to my messages.
WHAT A SCAM!

Use your money elsewhere, this customer service sucks.

Previously I have posted my review on July 21, 2021 based on Quality of product of Adilo, which is A1 as ever, no doubt, even now I got clear video quality on 3G speed. But today here I am touching the remaining portion of Adilo services which is 'Adilo's customer services.'

Due to my fault my Adilo account with Appsumo Tier5 plan was deleted by me and I was so tensioned because I was assuming no solution of it. I contacted 'Vivian from Adilo customer care' she listen my problem carefully after verifying my details she activated my Adilo account.

Friends, Adilo customer care( Vivian) could also refuse my request on ground that I was responsible for all that happed but she ( Adilo) showed a kind and big heart towards my request and returned my account as it was. No arguments no bargains Just a heathy solution That impressed me a lot.

Now a days, when Companies are using shady tactics to eliminate their LTD customers, Adilo shows a big heart to their customers; is just a shining moon in a total dark sky.

I hope Adilo will progress so far in future to provide best services in market.

When I first met Adilo, I had a lot of doubts about its functionality. But doubts didn't take much time to turn into trust. Adilo was a place where users had CS ability to be satisfied. The cause of my minor complaint was a lack of knowledge about using SW. Vivian, the CS representative of Adilo, was considerate of me as a foreigner who was not fluent in English. She even took the inconvenience of translating on her own and solved my problem. My problem was solved by her. Thank you. Adilo!

All those positive reviews are fake. The product is poor quality, and they refuse to issue a refund as they guaranteed.

Update: After being ignored on email for 2 weeks I got my credit card company involved, and w/in 24 hours a refund miraculously appeared. Avoid this company!

🤬🤬🤬Warning!!!🤬🤬🤬

There is no refund if you don't like the product!! I don't like the product and I asked for refund but they don't do refund it .

I have proof of evidence (chat & email)

every thing you will need and desire in video hosting
really
i think you will need to try it
customer support is very friendly

ATTENTION , ITS A SCAM. bought via paddle. only bots for communication. they promise 14 days money back garanty but they dont. Solved, paddle was finally very kind and we could close the case.

Adilo Scamming People with Fake Claims. They said that 14 days refund policy, but they are now saying, there is no refund. They miss leading people by saying Unlimited Video Hosting for Lifetime deal but when i purchased, there is a limit of 300 GB only.

They didn't mention it anywhere that there is a limit, even in there sales page , it was saying unlimited also

Not recommended at all!

Unsatisfactory customer service, dubious and unclear ads aimed at getting the purchase done with promises that do not reflect reality and misleading language.

No inclination to resolve issues.

Questionable and virtually non-existent return policies.

Do not trust or hope in their guarantees.

They will try to find ways to twist the issue to their advantage, if they can't, they will try to throw you a bone to shut you up, and if that doesn't work either, they will ignore you.

All this experienced on my skin and I have the conversation files to prove it.

A company that sticks to lose change, questions a fair return, tries to shut you up after it realizes it is in the wrong with giving up something extra rather than doing the easiest thing (returning your money) and ignores you to try to shut you up.

La interfaz es realmente mala. Los videos en pésima calidad y sin controles para reproducir.

They are misleading consumers BIG TIME. Do not purchase. They provide some services but ultimately cannot provide the services they offer. Keep a screenshot of chats and how long they take to respond. Get a refund immediate with paddle or open a dispute with evidence that they could not provide what they offer.

Priscilla is wonderful.

I came across an issue and Priscilla was super nice and helped me resolve the issue. This platform truly offers great value and technology.
Thank you, Priscilla!

I've been using Adilo for approximately half a year now, and I must say, I am thoroughly satisfied with what this platform has to offer. From its impressive array of features to its top-notch customer support.

One of the standout aspects of Adilo is its value for money. For the price you pay, you get access to a wealth of features that are essential for anyone looking to host and manage videos effectively. The ability to create custom channels and tailor your video content to your specific needs is a game-changer. It's incredibly versatile and user-friendly, making it suitable for both beginners and experienced users.

What truly sets Adilo apart, though, is their outstanding customer support. Whenever I've had a question or encountered an issue, their team has been quick to respond and incredibly helpful.

I've been with Adilo for over two years, and they have continued growing and improving their product offerings. Currently, they are unmatched regarding features and value for the money. The service staff is helpful as well. This is the best video hosting option available.