Adilo Recenzje 

Collecting video feedback was a breeze.

One thing I learned: hosting podcasts on the platform is a breez.
I uploaded audio files, created playlists, and even set chapters for different segments.
My listeners appreciated the seamless playback, and I embedded episodes on my site without issues.
To be fair the interface took a moment to get used to, but now it’s second nature.

Customer service is truly diabolical. Adilo is so difficult to understand and use that I was just wasting my time and effort. So asked the chatbot how to delete my data and close down my account. It should be easy to answer this, yes? No, two weeks later I am still waiting for the 'team in charge' to help me shut down my account. No idea what team that might be, but it's the only answer the chatbot can give me. And when you try by email they pretend they don't know what issue you are having and you have to start again. Save your money and your sanity, don't use Adilo.

I was informed via email before I knew there was an issue. Adilo works great for me, and I would highly recommend Adilo
Vivian offered great support and checked in to make sure everything was working
Thank you Adilo
*****

TOTAL SCAM ... i can prove it..........every ad claimed unlimited storage and i still checked with them by email and online chat...still claiming offer is legit......i went online to purchase..... i entered paypal but did not complete purchase....site made offers for further upgrade plans.... i kept denying .... and kept making me review more expensive plans... finally ran out of plans and returned me to standard plan....i opened chat to ask one more time that offer was real.... when i directly asked if standard lifetime was unlimited storage forever it disconnected ... so i closed website without authorizing $69 paypal payment.... i went to my email and new mail from "ADILDO" lol thanking me for opening account.... i logged into account and it said i paid $97 for 300GB storage lifetime... i emailed to close account and refund...i started online chat with agent... told me i was misinformed, standard lifetime DOES NOT EVER include UNLIMITED STORAGE... I demanded refund immediately and gave RECEIPT # from email.... agent will forward to be handled... DO NOT BELIEVE ADILO ADS...DO NOT BELIEVE FACEBOOK CHATS BY PHONY USERS... SHARE MY EXPERIENCE ONLINE ANYWHERE YOU CAN

Adilo is hands down the best video hosting platform on the market. Not only do they offer exceptional technology, but their customer service is absolutely superb! I’ve had a great experience with them and highly recommend Adilo to anyone looking for reliable and top-quality video hosting solutions.

Customer service is nearly zero here. Chat eventually defers to "I submitted it to tech and will email you when I get a reply," and then nothing. This has happened multiple times, but it hasn't stopped them from continuously upselling.

The rep made everything so easy to understand. And she empowered me to find answers for myself as well. Fantastic job

Well you know what they say - if it's too good to be true, it ain't. Player has overlapping elements that make some features on it unusable. Playlists are ugly and poorly optimized. Video playback is laggy and fully of bugs. The billing process is also insane, as they outsource to a third party and I had to manually tell customer service to link my subscription payment to my account. The whole website feels like it's held together with spit and prayers.

Also you can't trial any premium features before you buy, so I bought with the hope that it'd be what it says it is with a "14 day satisfaction guarantee." Unfortunately when trying to get my money back within 14 days, they're denying their product has unfixable issues and then ghosted me when I send them comprehensive proof.

Will revise this review to a higher rating if they honor their 14 day refund policy, for decent enough customer service and some features that might work for some (like screen recording). For now, AVOID LIKE THE PLAGUE.

The tool itself is good but don’t even think about using it in the UK. Virgin blocks all the content hosted on Adilo. In fact it even blocks access to adilo’s page so unless you use a VPN you cant access anything. I have contacted their support multiple times and they either ignore or just say they ll look into it. It’s been over a year and I never got any follow up.

Great customer support who cares and follows up (thank you, Vivian!). The platform is great to host videos with tons of customization options.

I've been using Adilo for 10 months and unfortunately, there hasn't been a single month in which I didn't message the customer service for bugs.

Sometimes the videos won't work or stop in the middle, sometimes the upload doesn't work, at the beginning my bandwidth didn't reset, and some things still don't work to today.

I'm typically not a customer that writes bad reviews, but this is just unacceptable.

I had Adilo for a year and recently they updated the "Page view" and now the page shows all the videos you have in the project bin.

So you technically can't have private videos unless they are on a different project or by sharing video link and not page link.

The downside to this is not only all my videos are practically public now but also anyone or anywhere ever I posted a page view link will practically give them access to all my clients only video.

Support isn't very helpful so in short if you want to have a page with a video where viewers can watch and comment, that page will also show all other videos in the project, or you can share the video link and the viewer now can only watch and can't comment.

Furthermore, they never let the users know. I had a customer that bought a lesson tell me "I didn't realise I get the other lessons for free".

Thanks Adilo

Tried to cancel this service since April - still charging my account after promising refunds since April 2024. There is an open case with the attorney general of state of Florida. Definitely not recommended and classified as a scam for sure

Finally someone responded after multiple extra actions taken - if you need this service cancelled:
👉 Step 1 open a complaint file with your STATE ATTORNEY GENERAL

👉 Step 2 - Open a TRUST PILOT Complaint regarding Adillo

🔥Finally after 3 months of aggravation they finally refunded

✅ Should a consumer have to go through all that in order to cancel a service => ABSOLUTELY NOT

UNACCEPTABLE!!!

The Adilo team attacked a challenge that required their development staff to get involved. They never gave up or dropped the ball. Really appreciate their willingness to see the challenge through to an actual solution.

Your products price range and capabilities make it the first choice of video hosting.

Thanks for your help Vivien.

This software is fantastic. Really intuitive interface, beautiful design, and does exactly as promised. I needed some help with switching my plan and customer service and tech got right to work helping me! Would highly recommend.

A very great platform!
Although there might be some UI glitches here and there it is doing what it promises and is fulfilling my expectations as a customer fully.

The support is fast and always friendly and Adilo has proven to be a real value for my work and workflow.

I'm happy to be a customer and invite you to give it a try.

The platform is mostly intuitive and support is eager to help. The only thing that made me give it four stars instead of five is that communication could have been more proactive but in all cases, my issue was resolved.
The platform allows me to store my videos outside of YouTube, which is important for assets that require no distraction by other videos like it is the case on social media platforms.
An important feature is the custom domain.
Adilo let's me add chapters, CTAs as overlay buttons, customize the video frame to match my brand and preferences, and so on.