Possibly the most unhelpful company I have ever had to deal with. The staff that I had to deal with apart from Sophie (who was very polite ) are like robots. It seems when they speak to you that they... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Possibly the most unhelpful company I have ever had to deal with. The staff that I had to deal with apart from Sophie (who was very polite ) are like robots. It seems when they speak to you that they... Zobacz więcej
Reakcja na opinię
I can't even fathom how my anxiety was trying to call a credit company over overdued debt but let me tell you, they are absolutely brilliant & very VERY helpful people. I was assisted by Nisha Chohan... Zobacz więcej
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I was so anxious before calling ACT thinking that I would have a terrible experience instead I was left so surprised... My fist conversation was a few months ago with Nisha Chohan, such a wonderful wo... Zobacz więcej
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Had the absolute best experience today on the phone with Hamzah at ATC. He was extremely patient and polite when explaining to me. As well as that, he had the most positive and kind attitude that you... Zobacz więcej
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ACT Credit Management Ltd takes a diligent and professional approach to debt collection, offering a comprehensive suite of services, including debt recovery, tracing, credit reporting, and legal solutions. With over 20 years experience, we have partnered with high-profile clients across various industries throughout the UK. Our tailored approach ensures that each organisation receives a personalised service designed to maximise debt recovery while ensuring the best possible outcome for the customer. Our team work closely with our clients, safeguarding their reputation while recovering outstanding funds swiftly and efficiently.
7 St John's Road , HA1 2EE, Harrow , Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Hamza was very anttentive andengaging. A really great guy as he helped through tough situations. He really deserves the best. Thank you Hamza

Odpowiedź od ACT Credit Management Ltd
Hamza Farah was polite and extremely helpful.

Odpowiedź od ACT Credit Management Ltd
Hamza Farah was a great
From phone etiquette to friendliness &e explaining terms and agreements.
Im glad it was him whom I spoke with.

Odpowiedź od ACT Credit Management Ltd
Spoke to Jerome, was very friendly, patient and incredibly helpful. Very mindful of my situation and helped come up with the best solution given my circumstances

Odpowiedź od ACT Credit Management Ltd
Nisha Chohan was so helpful! Listened to my situation fully and was very comforting, made the situation that little bit better and calmed me down. She has great customer service skills and shows great signs of empathy which i feel is imperative for people working within call lines.

Odpowiedź od ACT Credit Management Ltd
Nisha was really polite and helpful, thanks for the service

Odpowiedź od ACT Credit Management Ltd
The agent that I spoke to Nisha was very helpful and put me at ease, setting up of the payment plan was easy and now due to Nisha’s calm and easy going attitude I now have peace of mind. Thank you Nisha.

Odpowiedź od ACT Credit Management Ltd
Hamza by far is the most respectful and polite agent I’ve spoken to on the phone. I’m a young student in a lot of debt and he’s always been understanding and helpful towards the payment plan and has always made sure I’ve had money to live off and still make payment towards the debt I have. Other agents I’ve spoken to have always been understanding it’s scaring going into debt collectors but I’m very grateful that it’s gone to these guys who are very trusting and professional too.

Odpowiedź od ACT Credit Management Ltd
I had a fantastic experience, thanks to the exceptional service provided by Jerome Driscoll. Jerome's professionalism and dedication during the payment and agreement process were truly outstanding. In an industry where positive reviews can be rare, I want to highlight the excellent support I received from Jerome.

Odpowiedź od ACT Credit Management Ltd
I spoke to Dee on the 21st of Feb and had the greatest customer experience I was treated with such respect which is hard to come by from a collections company I just wanted to thank Dee so much for their hard work and their time they spent making sure my query’s were handled efficiently!!

Odpowiedź od ACT Credit Management Ltd
Having to call debt collectors is never nice, but Mr. Hamza Farah made it so much easier. He took the time not only listening, but also explaining everything I needed to know in a way that I understood - which is the most important. Often people don’t make the effort to be nice, which I don’t judge, but it is much more pleasing to speak with someone that doesn’t sound annoyed at you. Shoutout to Hamza, I hope they give you a raise! Obrigada ;)

Odpowiedź od ACT Credit Management Ltd
Very helpful and polite.
Helped me find the best possible solution.

Odpowiedź od ACT Credit Management Ltd
I was worried about my debt but I spoke to a very kind man called hamza who explained more about the debt and reassured me that it would be okay. 10/10 costumer service all of my queries were answered and I was made to feel at ease .

Odpowiedź od ACT Credit Management Ltd
I spoke with Nisha chohan she help me to resolve my problem. Also she is Always ready for help & support.

Odpowiedź od ACT Credit Management Ltd
Very friendly and professional, always happy to help out and very communicative.

Odpowiedź od ACT Credit Management Ltd
nisha cohan was so patient and very lovely and helpful on the phone.

Odpowiedź od ACT Credit Management Ltd
Nisha assisted me with the process of taking payments and arranging this smoothly. She deserves a promotion!

Odpowiedź od ACT Credit Management Ltd
Nisha was really helpful and professional. I think she is a great asset when it comes customer service.

Odpowiedź od ACT Credit Management Ltd
I have spoke ACT in the last few days they have resolved the situation and Nisha really did understand everything and explained what to do next. Certainly went above and beyond. Thank you

Odpowiedź od ACT Credit Management Ltd
My most recent experience with ACT has taken a gigantic weight off my shoulders. I spoke with Abs on the phone who has spoken me through my options in a clear and calm way and helped me see the situation straight. I am really grateful for the support and Abs’ help. Thankyou so much!

Odpowiedź od ACT Credit Management Ltd
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