Abri Recenzje 

1740
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Abri services have always been exceptional. I have always received wonderful help from the support teams and the trades people that work with them. The standards of both professionalism and friendl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Since moving in, Abri have always been helpful and accommodating to any queries and concerns that I have had. They are always friendly and willing to help over the phone and in person they are just as... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My experience since moving into my Abri flat has been wonderful. Staff assisted me with all the paperwork and supported me at every stage before I moved in and continue to offer very efficient and pro... Zobacz więcej

Oceniono na 5 z 5

Had a leaking tap. Garry came over with an apprentice and he was explaining the procedure step by step making sure the apprentice knows what tool and how to carry out the job safely. They even then cl... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wspólnota mieszkaniowa
  2. również w kategorii:
  3. Utrzymanie nieruchomości

O Abri

Napisane przez firmę

Abri is a large housing provider who own and manage more than 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

  • We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient

  • We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most

  • We’re investing in our communities, to address local issues and create opportunities for everyone

  • If you want to raise a repair, make a payment, send us a message and much more, you can do so by logging on to the portal.

    Log on to the portal:

    Visit MyAbri


    Dane kontaktowe

    4,6

    Doskonała

    Wynik TrustScore: 4.5 na 5

    2 tys. recenzji

    5 gwiazdek
    4 gwiazdki
    3 gwiazdki
    2 gwiazdki
    1 gwiazdka

    W ostatnim czasie nie zapraszano do recenzowania

    Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

    Odpowiada na 96% z negatywnych recenzji

    Zwykle odpowiada w ciągu 1 tygodnia

    Jak firma korzysta z Trustpilot

    Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

    4,6

    Wszystkie recenzje

    (1740)

    Liczba recenzji w ciągu ostatnich 12 miesięcy: 301

    Napisz recenzję
    Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

    Oceniono na 5 z 5

    Quick and on time

    Quick and on time , didn't have to wait in all day ! ..
    Polite and explained exactly what he was doing had a great experience.

    23 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Thomas,

    Thank you for leaving a review, we really appreciate it! I'm really happy to hear that you had a good experience with one of our trade operatives.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    LOUDLY BANGING DOOR

    IVE HAD A PROBLEM WITH MY LOUDLY BANGING DOOR EVER SINCE I MOVED IN IN 2022. MARK (A CARPENTER) CAME OUT TODAY AND HAS FIXED THE PROBLEM ( WHICH WAS ADJUSTMENT OF THE DOOR SELF CLOSING MECHANISUM ).
    MARK WAS SO HELPFULL AND KNOWLEDGEABLE.

    30 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Chris,

    Thanks for taking the time to leave a review for Mark, it's great to hear that you were happy with the repair he completed, and that it's fixed the issue with your door.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Dave didn't waste time quick on the job…

    Dave didn't waste time quick on the job explained what to do and not to do spot on x

    8 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Jill,

    Thanks for leaving a review, we really appreciate it! It's great to hear you were happy with Dave and the work he completed.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    I had a lovely lady called Charlotte…

    I had a lovely lady called Charlotte come to my house to fix my hot water tank. She was very polite, friendly and arrived on time. When Charlotte had fixed my problem, she explained very clearly what she’d done and everything she’d checked to hopefully make sure it wouldn’t happen again for a long time. Very professional and knowledgeable. Abri should be proud to have someone like her working for them.

    3 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Moriya,

    Thanks for taking the time to leave a review about Charlotte. It's great to hear you were so happy with the work completed and how helpful she was.

    I've passed your feedback over to her manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Repair carried out by Richard on my…

    Repair carried out by Richard on my kitchen taps.
    Richard was professional, efficient and friendly. Replaced my kitchen taps, cleaned up after his works. Very happy with the work he done.

    28 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Terri,

    What a lovely review! Thank you for leaving it, I have passed it over to Richards manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Boiler's box

    Richard was very professional , polite and helpful. He did the job quite quickly without wasting the time and in the end the result was fantastic. I deeply appreciate it.

    22 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Davood,

    Thanks for taking the time to leave us a review, we really appreciate it.

    It's great to hear you were happy with the repair recently completed by Richard.

    If you need anything else please do get in touch.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Scott was professional and friendly…

    Scott was professional and friendly when he fitted our new CO2 detector. He answered our questions about the CO2 detector.

    23 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Kenny,

    Thank you for getting in touch and leaving a review. It's great that Scott was able to answers the questions you had, I shall make sure your feedback is passed to his manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Sam the electrician

    Sam, an electrician from Abri's safer homes team, came round to fit new smoke alarms. He was friendly,kind and polite. The job was completed quickly and professionally by Sam and his team mate. Thank you so much for a quick and efficient installation all done with a bright smile and laugh.

    29 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Rebecca,

    Thanks for leaving a review for Sam and his colleague. It's great to hear that you were happy with both the work completed and their manner.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    well done good job and clean up…

    well done good job and clean up after work tidy well polite person 👏 👍 👍

    24 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Gary,

    Thank you for leaving us a review. It's great to hear that the recent trade operative that visited your home completed the job well and cleaned up thoroughly.

    We really appreciate you sending some feedback over.

    Kind regards,
    Emily

    Oceniono na 1 z 5

    Absolutely shameful!

    Enquiries relating to the sale of a shared ownership property in Bracknell were sent to ABRI back in June. The Enquiry was referred to their legal department, whereupon the solicitor went on holiday for 2 weeks. When the enquiries were returned to the buyers solicitor some 3 weeks later, 1 question had not been answered. The 1 question was resubmitted 16 working days ago, so nearly 4 weeks ago and still no response. Absolutely shameful!

    1 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Jenny,

    Thanks for taking the time to leave us feedback, I'm sorry that you've had some issues with your sale and can appreciate the frustration this must be causing.

    Are you able to give our contact centre a call on 0300 123 1567 so we can look into this for you? Alternatively you can email us at hello@abri.co.uk.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    I have been living here 12yrs & l have…

    I have been living here 12yrs & l have met quite a few of the workmen/women & they have always been very helpful & polite. The last young lady l met ( Georgia,) came to replace a ceiling light. What.a delight this young lady was polite friendly & very helpful even put up my replacement bulb & my lamp shade. We had a lovely conversation while she worked which is lovely when you live alone. Even my dog loved her. Thankyou Georgia you are welcome to come again & thankyou Abri for great employees.

    21 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Marlene,

    It's so nice to hear that you had a great experience with Georgia, and that your dog liked her too! Thanks for taking the time to leave a review, I will make sure it is passed to her manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Excellent service

    The Abri representative Jake arrived promptly on time as the arrangement you kindly put in place for me.
    He was professional and polite and seemed to throughly go through everything related to a gas inspection, to the best of my knowledge. Throughout his visit he remained respectful to my home.
    I am continuously impressed with the service I receive from all representatives that come to my home from Abri, I have found them to always be so professional and helpful and very competent in their roles.

    5 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Elena,

    It's great to hear you were so happy with Jake and the gas inspection he completed at your home.

    Thanks for getting in touch and leaving a review, I shall make sure this is passed to Jake's manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Never had any issues with abri in the 9…

    Never had any issues with abri in the 9 years I’ve lived in the property, any repairs reported are always done quickly and efficiently, my most recent one being with Ryan who come out to fit 3 new extractor fans in the property.

    22 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Chelsea,

    It's so great to hear you've been happy with Abri since you've been one of our customers. Thanks for leaving a review, I shall pass on your kind words about Ryan to his manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    great support

    We had a water pipe that went wrong and flooded our kitchen on a Sunday. Problem was reported and we had Paul who attended within 2 hours. Paul was great, sympathetic and knowledgable and had it fixed in no time. Abri then called first thing Monday to check how everything was and arranged for a dehumidifier to be delivered and setup by lunch time.

    28 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Kieron,

    Thanks for leaving a review. I'm sorry that you had a leak, but I'm glad we were able to get someone out to you quickly who was able to fix it.

    If you need anything else please do get in touch.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Callum was an absolute pleasure to talk…

    Callum was an absolute pleasure to talk to, he was polite, friendly and helpful individual. His knowledge of the company helped me sort out my issue and get the help I needed faster. He is a credit to Abri, thank you ⭐️⭐️⭐️⭐️⭐️

    12 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi,

    Thank you for such a lovely review about Callum! It's great to hear he was about to help you get your issue sorted.

    I have passed your feedback onto his manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Great customer service from Kira!

    Cannot thank Kira enough!She were were very helpful and considerate and a great asset to Abri’s team!
    Well done!

    15 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Dave,

    Thanks so much for leaving a review, it's great to hear Kira was able to help you with your query.

    I have passed your feedback on to her manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Abri heating engineer Nicky

    Abri heating engineer Nicky came she was friendly and polite she explained everything to me did the job no mess and she was very efficient.Thankyou very much Nicky and Abri .

    3 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Pat,

    Thanks for sending some feedback over, we really appreciate it!

    It's great to hear you were happy with the repair completed by Nicky, I've sent your review over to her manager.

    Thanks,
    Emily

    Oceniono na 5 z 5

    Great Representative of Abri

    I had a recurring issue that kept being patched up. Jordon came and actually replaced the part that was causing the issue. He was firstly apologetic that I had to make another appointment as someone was already out a few weeks prior, but he said he would do what was needed to fix the issue. He was friendly and actually communicated with me. Made me feel at ease as I know it can be strange for single women to have a male in their home. He worked quickly, efficiently and tidily. Definitely a good representative of Abri.

    30 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Emma,

    Thanks for getting in touch and leaving a review.

    It's great to hear that you were happy with both the service provided by Jordan and how at ese he put you. I have passed this on to his manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Thanks to Lucian

    Thanks to Lucian, who came out to fix my shower and fitted a new one and taps. Very pleased with it and nice friendly guy. Efficient to. Thanks

    2 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Neil,

    Thanks for taking the time to leave a review for Lucian, it's great to hear you were happy with the shower and taps he fitted. I've passed the feedback on to his manager.

    Kind regards,
    Emily

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