Abri Recenzje 

1740
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Abri services have always been exceptional. I have always received wonderful help from the support teams and the trades people that work with them. The standards of both professionalism and friendl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Since moving in, Abri have always been helpful and accommodating to any queries and concerns that I have had. They are always friendly and willing to help over the phone and in person they are just as... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My experience since moving into my Abri flat has been wonderful. Staff assisted me with all the paperwork and supported me at every stage before I moved in and continue to offer very efficient and pro... Zobacz więcej

Oceniono na 5 z 5

Had a leaking tap. Garry came over with an apprentice and he was explaining the procedure step by step making sure the apprentice knows what tool and how to carry out the job safely. They even then cl... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wspólnota mieszkaniowa
  2. również w kategorii:
  3. Utrzymanie nieruchomości

O Abri

Napisane przez firmę

Abri is a large housing provider who own and manage more than 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

  • We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient

  • We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most

  • We’re investing in our communities, to address local issues and create opportunities for everyone

  • If you want to raise a repair, make a payment, send us a message and much more, you can do so by logging on to the portal.

    Log on to the portal:

    Visit MyAbri


    Dane kontaktowe

    4,6

    Doskonała

    Wynik TrustScore: 4.5 na 5

    2 tys. recenzji

    5 gwiazdek
    4 gwiazdki
    3 gwiazdki
    2 gwiazdki
    1 gwiazdka

    W ostatnim czasie nie zapraszano do recenzowania

    Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

    Odpowiada na 96% z negatywnych recenzji

    Zwykle odpowiada w ciągu 1 tygodnia

    Jak firma korzysta z Trustpilot

    Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

    4,6

    Wszystkie recenzje

    (1740)

    Liczba recenzji w ciągu ostatnich 12 miesięcy: 301

    Napisz recenzję
    Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

    Oceniono na 5 z 5

    I have been an Abri resident for the…

    I have been an Abri resident for the last 12 years and have always found them to be very helpful, and every time i had an issue or repair that needed doing they have always responded quickly and sorted/ repaired what needed doing. I had to call them a couple of weeks ago about a couple of issues that needed sorting and Holly who i spoke to on the phone organised straight away for the tradesman to come.

    24 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Lisa,

    Thanks for getting in touch, we really appreciate you leaving us a review! It's great to hear that you've been happy with the service from Abri, I've also passed your review onto Holly's manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Done a good job without complaining

    Done a good job without complaining. Both were polite and friendly. They just got on with the job in hand .

    11 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi B Royal,

    Thanks for your review. It's great to hear you were happy with the recent repair completed by our trade operatives.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    The service provided was as you would…

    The service provided was as you would expect, quick and efficient. Jessica understood the issue and provided me with a suitable day and time to schedule in the repair. I received a text message to notify me of the operative being on his way. The repair was also quick and faultless. Also would like to mention Josh who repaired the locks on my window, he was a great fella and went above and beyond to replace some of the other locks that weren’t on the schedule. Overall no complaints from my last few reports to Abri who have provided me with a great service.

    29 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi FM,

    Thank you for taking the time to leave a review, we really appreciate it! I have passed your feedback over to Jess and Josh's managers.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    For the first time in my life

    For the first time in my life, 64 now, I needed help. Abri, all on their own, contacted me and made everything easy. They helped with food, dwp, uni credit. I didn't know what questions to ask. Abri knew and told me. I'll be forever be in your debt.

    13 sierpnia 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Colin,

    Thank you for your review. I'm really glad we were able to give you the support you needed.

    If you need anything else please let us know.

    Kind regards,
    Emily

    Oceniono na 1 z 5

    Read the reviews properly to spot the fakes! avoid this greedy morally lacking company

    Unprofessional charlatans properties not worth 1 pence to rent, you can tell an abri property from the outside rundown dirty rubbish everywhere and unkempt. They have incompetence at the highest level of abri other than getting rent they do not care less regarding conditions residents live in. Avoid avoid.
    Any high ratings are fake the score on here was so low they started writing fake reviews read them properly and you can tell by the problems real residents encounter.
    If you are looking for a decent safe place to live I'd avoid abri like the plague! They are greedy they don’t look after their own staff re training and equipment let alone their residents. My advice would be check all you have to do is google maps where the properties are to see for yourself even better if you can go to the location and see first hand nothing like the smell of filthy rotten rubbish around the place the smell of drugs and alcohol.

    2 sierpnia 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Jane,

    Thanks for getting in touch.

    I'm sorry to hear you're not happy with Abri, this is not how we want our customers to feel. Are you able to get in touch with our Contact Centre Team on 0300 123 1567 and we can support you with your issue.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    My experience was Very good and Maryna was very helpful and polite…

    My experience was very good and Maryna was very helpful and polite it was a very pleasant telephone call

    3 sierpnia 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Gillian,

    Thanks for taking the time to leave us a review, we really appreciate it! It's great to hear that Maryna was able to give you the help you needed and that you left the call happy.

    I have passed your feedback onto her manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    When I called Abri the person I spoke…

    When I called Abri the person I spoke to was very polite and helpful and assisted me with my query to the best of his knowledge.

    3 sierpnia 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Mrs Compton,

    Thank you for leaving a review. It's great to hear that you were happy with the support received when you called through to our Customer Contact Centre.

    If you need anything else please don't hesitate to get in touch with us.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    I phoned Abril last week

    I phoned Abril last week, and spoke to Poppy who kindly rearranged my annual gas check...she was very helpful and polite, and the problem was sorted very quickly...

    3 sierpnia 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Jenny,

    Thanks for taking the time to leave a review, we really appreciate it! It's great to hear you were happy with the service provided by Poppy, I have passed your feedback onto her manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    First of all my thanks to all the Abri…

    First of all my thanks to all the Abri team for all their help recently.
    From first becoming an Abri tenant I have noticed a great improvement in the services compared with previous authorities.
    To have the unsound rear garden wall removed and high quality fencing to replace it has been a great relief.
    The works ran from 3 Aug to 12 August and my fence completed today.
    Abri have been so helpful with prompt repairs to my bungalow when needed.
    Abri operatives covering all skills have always been so helpful, polite and most efficient , and above all, kind and understanding. Which as an elderly pensioner I really have appreciated.
    My grateful thanks to Team Abri!

    12 sierpnia 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Elizabeth,

    Thank you for taking the time to leave a review, we really appreciate it! It's great to hear that you are you happy with the service received by Abri.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Beautiful coffee and atmosphere

    Beautiful coffee! Lovely welcoming vibe and great buzz to the place. Doing gods work!!

    10 sierpnia 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Eleanor,

    Thanks for leaving a review for the cafe, it sounds like you had a lovely time there!

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Fiona and shower help!

    I spoke to Fiona about an issue I had with my shower, I explained that I had already booked the repair but asked as the shower was installed for use by a disabled person who couldn't use the bath, was there anything that could be done about bringing the date forward. Fiona asked about the access to washing facilities for the disabled family member without the shower and then made it a priority call even though we had a bath for other family members. I was very grateful to her. She asked the relevant questions and didnt make me feel like I was unreasonable for asking.
    Thank you

    23 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Cheryl,

    Thank you for taking the time to leave a review for Fiona, we really appreciate it. It's great to hear that she was able to move your repair forward so you were able to get your shower repaired.

    I've passed your feedback onto her manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Thank you

    Thank you , for Peter, who cleaned the stairs well. First class, shiny like a diamond, thank you Abri

    6 sierpnia 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Summer,

    Thanks for taking the time to leave us a review. It's great to hear that Peter was able to get the stairs clean and tidy again.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Small leak quickly fixed

    I had a very small dripping type leak, which ultimately came through the ceiling. The plumber who came out made the hole in the ceiling large enough to exam the leak. He quickly ascertained the leak was coming from a bit higher up than 1st thought, from a flexible tap connector to the bath which had perished. He had all the parts needed on the van and quickly had the job done. Very pleased with the outcome.
    Within a week the ceiling was also repaired.

    24 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Steve,

    Thanks for taking the time to leave us a review, we really appreciate it!

    It's great to hear that our plumber was able to identify the cause of the leak and get it fixed for you quickly.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Had my bathroom repainted after some…

    Had my bathroom repainted after some damage was done. Graham was absolutely fantastic, honestly went above and beyond, can’t thank him enough

    5 sierpnia 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Friend of Ted,

    Thank you for leaving a review! It's great that Graham was able to get your bathroom painted for you and that you were happy with the job he completed.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Staff

    Spoke to Andrew about advice on what to do with cooker he was very polite and patient nothing was to much trouble he dealt with problem happy customer

    28 lipca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Kerrie,

    Thank you for taking the time to leave a review. It's great to hear that Andrew was able to help you and that you left the call happy. I have passed your feedback onto his manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Thanking a staff member…

    I would like to thank a staff member named Joe who was extremely helpful with my query regarding my bathroom adaptation request. Every time I spoke to him he assured me he would call me back with any updates, negative or positive and he did this on every occasion. He chased up my query, managed to speak to the person who was dealing with my query and called me back with a positive update. He was so kind on the phone and very patient with my questions. This has been an ongoing issue for months and months and it was so nice to speak with someone who really cared so many thanks to him and I hope he gets recognised for his good work.

    3 sierpnia 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Yvonne,

    Thank you for taking the time to leave a review for Joe, I'm so glad he was able to help you and get you an update. I have passed your feedback onto his manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Richard and Gordon came to fix…

    Richard and Gordon came to fix something to do with my hot water tank both men were punctual,polite and tidy

    30 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Frances,

    It's great to hear that you were happy with the repair completed by Richard and Gordan. Thanks for taking the time to leave us a review, we really appreciate it!

    Kind regards,
    Emily

    Oceniono na 5 z 5

    William listened to the problem and…

    William listened to the problem and helped to get it rectified as soon as possible

    7 maja 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Ms Maureen Scott,

    Thanks for leaving a review for William, it's great to hear that you were happy with the help he offered and that he was able to get the issue rectified for you.

    Kidn regards,
    Emily

    Oceniono na 5 z 5

    Patrick the plumber

    I had a problem with my toilet cistern not filling after flushing. I called abri who sent out Patrick. He took one look and replaced the fittings, making sure all was working well before he left. Very happy with the service.

    23 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Mrs Haynes,

    Thank you for taking the time to leave a review for Patrick, we really appreciate it! I have passed your feedback onto his manager.

    Kind regards,
    Emily

    Oceniono na 5 z 5

    Had Richard attend to repair window…

    Had Richard attend to repair window handle he repaired two and even adjusted my front door latch ! Richard was very polite and helpful and got job done 👍

    26 czerwca 2026
    Opinia niezależna
    Logo Abri

    Odpowiedź od Abri

    Hi Karen,

    Thanks for leaving us a review, we really appreciate it! It's great to hear you were happy with Richard and that he was able to repair your window handles and helped you out with your door latch too!

    Kind regards,
    Emily

    Doświadczenie Trustpilot

    Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

    Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

    Dowiedz się więcej o procesie recenzji Trustpilot.

    Oto 8 wskazówek jak napisać świetną recenzję.

    Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

    Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

    Dowiedz się więcej