A2B Payment Solutions Recenzje 

235
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This company really does go the extra mile,the guys here are so polite,and cant do enough in supporting your business.Maybe they should be running our country because this is how people who do care op... Zobacz więcej

Oceniono na 5 z 5

We recently switched over our card machines with the help of A2B Payment Solutions and couldn’t be happier with the service. Kade was brilliant from start to finish. As a pub company, we needed a smoo... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Be aware of this company,they offer you a cheap contract,promising that you will not be dragged in a 3rd party scheme, which is exactly what they are doing.I signed an £18 p/m contract with them,aft... Zobacz więcej

Oceniono na 5 z 5

Recently moved over with A2B and have had nothing but great service from our dedicated payment specialist Lewis Dollin. Lewis is always on the other end of the phone when needed and always eager to h... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Obsługa kart płatniczych
  2. Rozwój biznesu
  3. Usługi dla biznesu

Napisane przez firmę

At A2B Payment Solutions, we take immense pride in our commitment to providing client focused merchant services and business funding solutions to the highest quality. We have been able to do this by genuinely understanding our clients needs and understanding the unique financial requirements of businesses, by doing this we have dedicated ourselves to supporting them on their growth journey.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

235 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 28% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(235)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great customer service

This company approached me to compare rates against my existing card payment company. They were very quick with the comparisons and offered me better rates than I was currently getting. Lewis Dollins is always on hand with any queries and gives excellent customer service. The only issue I had was with my current card payment company refusing to let me out of my contract but Lewis came up with a solution to counteract having to stay in it

4 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Very happy with the service

Very happy with the service. Jamie Logan and Harry Feeney have been very helpful, they have took time to talk everything through and have continued to check up and make sure everything is running correctly, great after sales. They offer very competitive rates, I would recommend A2B Payments.

15 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Jamie Cotton helped me save so much…

Jamie Cotton helped me save so much money with my card terminals, always did the best, I have had other people saying they can do it cheaper, when I showed them the rates Jamie had setup, they couldn't beat it, he has helped alot, and always on call and happy to talk any time. Highly recommend Jamie Cotton and the whole A2B Payments Team!

15 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Dylan at A2B Payments approached me and…

Dylan at A2B Payments approached me and asked me to send our current deal so they could give us their best offer. They managed to undercut our existing company considerably, and ever since we have been very pleased with our decision to change over.

24 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

A2B Payments approached me in a…

A2B Payments approached me in a friendly manner and simply asked me to send our current deal so they could give us their best offer. They managed to undercut Barclaycard considerably and everything since then has been plain sailing.

7 marca 2024
Opinia niezależna
Oceniono na 5 z 5

I am usually loathed to change…

I am usually loathed to change providers, however, I think for the first time, a company has actually provided a service as good as their sales pitch! A particular shout out and thank you to Liam Harris, who has made the process of changing to A2B seamless and stress free, he continues to offer support which is straight forward, super helpful and always very quick to respond! We also got better rates than with our previous provider.

Thank you again Liam, your professionalism, kindness and support is very appreciated.

12 lutego 2024
Opinia niezależna
Logo A2B Payment Solutions

Odpowiedź od A2B Payment Solutions

Your kind words have truly made our day! We're delighted to hear that you were impressed with our services. It's customers like you who motivate us to keep striving for excellence. Thank you for your support, and we can't wait to welcome you back soon!

Oceniono na 5 z 5

A Company who goes the extra mile

Changing suppliers is not something that we consider lightly, however, Jamie made this transition very easy. My first request (of communicating by email as I have limited availability for phone calls) was followed all the way from day one. He then offered us some great savings and in addition to that resolved a problem which we were experiencing from our current supplier which has made life much simpler and easier for me. Jamie was helpful from day one, no pushy sales, a commitment to getting exactly what we needed as a business. He has been available to contact at any time of the day and now everything is installed and working well he is still available. This, in my experience is very rare. Thank you Jamie, I would definitely recommend you and the company that you work for.

2 lutego 2024
Opinia niezależna
Logo A2B Payment Solutions

Odpowiedź od A2B Payment Solutions

We're thrilled to receive such a fantastic review from you! It's incredibly rewarding to hear that you were satisfied with our services. Your feedback means the world to us, and we're grateful for your support. Thank you for choosing us, and we hope to see you again soon!

Oceniono na 5 z 5

Straightforward

I’m Always apprehensive about changing suppliers but Mackenzie explained the process, showed me how much I would save and made the switch simple. New terminal received promptly and help was available throughout if needed! Polite& professional- thanks for a great service 😊

1 lutego 2024
Opinia niezależna
Logo A2B Payment Solutions

Odpowiedź od A2B Payment Solutions

Thank you for the positive feedback! We're thrilled you had a great experience and look forward to serving you again soon.

Oceniono na 1 z 5

Not a pleasant experience.

An extremely pushy person cold called our business today.
Would not take no for an answer when I tried to explain we are not looking to move our business.
They then became insulting and rude!
I possibly think they require some additional customer contact training.

25 stycznia 2024
Opinia niezależna
Logo A2B Payment Solutions

Odpowiedź od A2B Payment Solutions

We sincerely apologise for any discomfort or frustration caused by your recent interaction with one of our sales representatives. We take feedback seriously and aim to provide the highest level of professionalism in all our interactions.

Upon investigating the matter, we found that our representative indeed reached out to your business with the intention of introducing our services. While we aim to engage with potential clients respectfully and professionally, it appears that the approach taken in this instance did not meet our standards.

We understand and respect your decision not to pursue our services at this time, and we apologise if our representative's persistence came across as pushy or disrespectful. We have taken immediate steps to address this issue internally, including providing additional training on effective communication and respecting boundaries.

Please know that this is not indicative of the level of service we strive to provide, and we genuinely appreciate your feedback as it helps us improve our practices. Should you ever reconsider or have any further inquiries about our services, we would welcome the opportunity to engage with you in a more respectful and appropriate manner.

Once again, we apologise for any inconvenience caused and thank you for bringing this matter to our attention.

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