A2B Payment Solutions Recenzje 

235
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This company really does go the extra mile,the guys here are so polite,and cant do enough in supporting your business.Maybe they should be running our country because this is how people who do care op... Zobacz więcej

Oceniono na 5 z 5

We recently switched over our card machines with the help of A2B Payment Solutions and couldn’t be happier with the service. Kade was brilliant from start to finish. As a pub company, we needed a smoo... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Be aware of this company,they offer you a cheap contract,promising that you will not be dragged in a 3rd party scheme, which is exactly what they are doing.I signed an £18 p/m contract with them,aft... Zobacz więcej

Oceniono na 5 z 5

Recently moved over with A2B and have had nothing but great service from our dedicated payment specialist Lewis Dollin. Lewis is always on the other end of the phone when needed and always eager to h... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Obsługa kart płatniczych
  2. Rozwój biznesu
  3. Usługi dla biznesu

Napisane przez firmę

At A2B Payment Solutions, we take immense pride in our commitment to providing client focused merchant services and business funding solutions to the highest quality. We have been able to do this by genuinely understanding our clients needs and understanding the unique financial requirements of businesses, by doing this we have dedicated ourselves to supporting them on their growth journey.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

235 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 28% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(235)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34

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Oceniono na 5 z 5

Money saving with A2B

At first I felt like changing my provider wasn't something worth looking into as I had 2 sights and have been using the same provider for years. Dom came along and promised a guaranteed saving and delivered as promised. Would recommend Dominic and A2B payments for good service and money saving.

15 kwietnia 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Thanks for sharing this. We understand switching providers can feel like a hassle, so it's great to hear Dominic made it worthwhile and delivered on the savings. Really appreciate the recommendation and glad we could help.

Oceniono na 5 z 5

We recently switchover to A2B payments

We recently switchover to A2B payments, very easy and smooth process. Kacey was very helpful throughout and offered very competitive rates.

I highly recommend A2B payments.

1 kwietnia 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Thanks for the great feedback. Really glad to hear the switch was smooth and that Kacey was helpful throughout. We’re pleased we could offer you competitive rates and make the whole process easy. Appreciate the recommendation.

Oceniono na 5 z 5

We recently switched over our card…

We recently switched over our card machines with the help of A2B Payment Solutions and couldn’t be happier with the service. Kade was brilliant from start to finish. As a pub company, we needed a smooth transition and Kade made the whole process straightforward. He was knowledgeable when quoting, quick to resolve any issues during installation, and helped us lock in competitive rates that will save us thousands over the year. He has also been very helpful with invoicing and supporting our accounts team. Would highly recommend.

15 kwietnia 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Thanks so much for this great review. We’re really glad to hear the switch went smoothly and that Kade was able to support you every step of the way. Helping businesses like yours save money and simplify the process is exactly what we aim for. We’ll make sure Kade sees this. He’ll really appreciate the shoutout.

Oceniono na 5 z 5

Kade was brilliant

Kade was brilliant in helping me switch over to A2B Payment Solutions. He made the whole process easy and was clearly very knowledgeable. I've ended up saving a significant amount on my card payment fees compared to my previous terminal. Highly recommend!

9 kwietnia 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Thank you for sharing your experience. We're really pleased to hear Kade made the switch simple and straightforward. It's always great to know when we can help save money and make things easier at the same time. Appreciate the recommendation and glad to have you on board.

Oceniono na 5 z 5

I recently switched to A2B payments…

I recently switched to A2B payments solutions 6 weeks ago. I working with Lewis who made the transfer hassle fre/ I was concerned about setting up the hardware and software but Lewis made this very straight forward and did all this for us. He was very transparent and certainly saved us a large amount on our monthly fee’s. I would reccomend Lewis and the service he provided to anyone.

1 marca 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Thank you for taking the time to share your experience. We're really glad to hear Lewis made your switch to A2B Payments smooth and stress free. It's great to know he simplified the setup and helped bring down your monthly costs. That’s exactly the kind of service we aim to deliver.

Oceniono na 1 z 5

1 star as can't leave a 0

1 star as can't leave a 0

The service was incredibly disappointing. Jamie Morris initially assured us that he would take care of the buyout of our existing contract, but after we signed up, we were told that we would have to handle the buyout ourselves, with a promise of reimbursement that has yet to materialize. Additionally, the till and payment system, which was marketed as a full table ordering system, fails to send orders to the kitchen, forcing us to deliver them manually – a major time-waster.

After posting my initial review, they only offered to fix the problem if I removed my review, which felt like a form of blackmail. They then provided a secondary print, but it was still incompatible. The representative who came out even admitted that the Clover Flex, sold as a table ordering system, and the Duo 2 till were actually two separate tills that aren't compatible. Why would a company do this? It seems like they’re scamming other businesses out of their money. AVOID AT ALL COSTS

21 marca 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

We are sorry to hear about your dissatisfaction, but we feel it’s important to clarify the situation.

Firstly, buyouts are something we offer and successfully process for merchants on a daily basis. We operate with a standard policy to ensure a smooth transition for businesses, and your agreement was no different. The buyout was agreed upon and scheduled, and we have remained fully committed to honouring it.

Regarding your table ordering concerns, we proactively provided a free printer and delivered it to you in an effort to resolve the issue. Despite this, you were unwilling to trial the solution. Our representative, who visited to assist you in person, was met with extreme hostility to the point where she was left shaken and upset. We do not tolerate aggression towards our staff and expect professional and respectful interactions from all parties.

We have gone above and beyond to address your concerns, offering multiple solutions at no additional cost to you. While we remain more than happy to work with you to ensure your system is fully functional to your expectations, you have consistently refused our support.

If you are open to finding a resolution, we are still here to help. However, we cannot resolve issues if you are unwilling to engage in good faith.

Oceniono na 5 z 5

Would 100% recommend A2B Payments to…

Would 100% recommend A2B Payments to anyone who requires additional funding. Mackenzie O’Neill secured us £45,000 to help us rebuild the beer garden. It was a quick and easy service, and Mackenzie was fantastic during the whole process!
Thanks again!

13 marca 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Thank you so much for your amazing review! 🍻 We're thrilled that Mackenzie was able to help secure the funding for your beer garden. Can't wait to see it thrive! If you ever need anything in the future, we're always here to help. Wishing you all the success

Oceniono na 1 z 5

Do not choose A2B payments

Do not choose A2B payments, be aware of their misleading sales practices. Choose a payment provider who is TRANSPARENT about their FEES.
A2B payments is not FCA regulated and it will be very hard for you to complain or challenge.

There is something very "Old fashioned" in the way they communicate with customers.

I found that all staff starting from sales through to managers and including Director are fully invested in their misleading sales practices.
It is a sad and unnecessary hustle for any business owner, please avoid.

10 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Lewis the best

I've had the chance to work with Lewis from A2B payment solutions, which it was very very helpful.
He is very professional, respectful and very well trained with a high level of knowledge about the product.
I will definitely recommend to other businesses Lewis and A2B Payment Solutions.

5 marca 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Thank you so much for your kind words! We’re thrilled to hear that Lewis provided you with such a great experience. We pride ourselves on professionalism and expertise, and it’s fantastic to know that Lewis made such a positive impact. If you ever need any further assistance, we’re always here to help. Thanks again for recommending A2B Payment Solutions!

Oceniono na 5 z 5

Extremely competitive rates

From initial discussions, the changeover to A2B has been seamless aided by the very attentive account manager, Jamie Cotton.

The rates offered beat the competition by a mile and no loading for Card Not Present transactions.

27 lutego 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Thank you for your review! We’re so pleased to hear that your transition to A2B Payments was smooth and that Jamie provided excellent support. Offering competitive rates and a seamless experience is what we strive for, so it’s fantastic to know we delivered. If you ever need anything, our team is always here to help. Thanks again for choosing A2B Payments!

Oceniono na 5 z 5

Amazing from start to finish

Amazing from start to finish - Highly recommend.

17 lutego 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Thank you for your kind words! We’re delighted to hear that your experience with A2B Payments was amazing from start to finish. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out. Wishing you continued success!

Oceniono na 5 z 5

I made the switch over to a2b around 4…

I made the switch over to a2b around 4 weeks ago, during that time Lewis Dollin has made the process so smooth and effortless. He’s delivered everything that he promised he would, and more to be honest. He helped me set up my 2 full new till systems and also pointed me in the right direction to terminate my previous contract with a very high charging company. He is always on hand to answer a phone call instead of waiting in a queue for customer services. All in all, I would highly recommend Lewis and A2b payments.

18 lutego 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Thanks so much for the amazing review! We’re really glad to hear that Lewis made the switch smooth and hassle-free for you. It’s great to know he went above and beyond to help with your new till systems and sorting out your previous contract. We know how important it is to have support when you need it, so we’re happy Lewis has been there for you. Really appreciate the recommendation, if you ever need anything, just give us a shout!

Oceniono na 1 z 5

Bullies to deal with

We have been in business for many years and use merchant services for our credit card machines. This company contacted us and told us that our unit needed to be upgraded. After several conversations as regards cost etc... with Jamie and an email to confirm that the Sim card charge would not be applicable to us ,we went ahead and got the new terminal. Move on 1 month and we start getting high charges from Clover which do not correlate with what we agreed. We ring to try and resolve the issue and frankly, Jamie was rude and aggressive. We move onto the boss Matthew Crooke and he has the same attitude, it obviously filters down to the staff. We try to come to an amicable solution to pay a fee to end the contract early but he is not willing to talk. I can't stand bullies and continue to try and make contact all to not avail. In the end we deal with Clover (part of the same company) and close the contract. All the machines have been sent back. This is a terrible company to deal with and not to be recommended. When we have bit more time we will talk to the ombudsman about our contract.

15 października 2024
Opinia niezależna
Oceniono na 5 z 5

Good deal

Dominic got me on a good day, I was actually looking for a better deal on my card terminal. Boom! Harry took over and hooked me up with a new machine and better rate than I currently have. saved me money. Had a couple of issues , so had to put CS to the test- no issues at all.. Win win!

11 lutego 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Love this! Right place, right time! Glad Dominic and Harry could sort you out with a better deal. Great to hear that everything’s running smoothly and that our customer service passed the test! If you ever need anything, you know where to find us. Appreciate your support!

Oceniono na 1 z 5

Cold calling spam

Cold calling spam due to seeing a social media post advertising the opening of a shop. Had 30+ of these calls on our one and only business number which is used for customers causing wasted time and missed genuine calls.
Please stop cold calling.

28 stycznia 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Hi Daniel King, we’re sorry to hear about your experience, but we have no record of contacting your business. At A2B Payments, we take a responsible approach to outreach and respect the time of business owners. If you believe there has been any misunderstanding, please reach out to us at info@a2bpayments.co.uk, and we’d be happy to investigate further. We appreciate your feedback and wish you all the best with your business.

Oceniono na 1 z 5

There people cannot be contacted unless they want to sell something!!!!

These guys are very good at contacting you whilst on the singing process and when trying to sell funding products, but when you need any other help, no one is available to answer the phone. Tried to privet message Jack Flecter as he was the person who delt with me initially, not response, then contacted Mattew Crook, no answer. Seems as these guys are acting like they are too big for their own boots. Do not deal with this people, stick to DOJO. Finally i had to contact the Card machine supplier to deal with my query and raise a complaint.

21 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Quick and simple with great customer service

The process from start to finish was simple, fast and covered everything we were looking for. Jamie Cotton was very knowledgeable and explained everything perfectly, was on hand to answer any questions and didn’t rush us into any decisions. A * customer service!

14 stycznia 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Really appreciate your feedback! It’s great to hear that Jamie made the process smooth and stress-free for you. We always want to make sure our customers feel informed and comfortable with their decisions. If you ever need anything, just give us a shout!

Oceniono na 5 z 5

Great customer service

Lewis Dollin is our point of contact and he has been helpful and has gone above and beyond. We had issues with our internet connection and he offered to upgrade our terminals to ensure it wasn't their machines causing any issues. Any time we run into difficuties, he was there ready to help.

1 grudnia 2024
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

Thank you for your kind words! We're thrilled to hear that Lewis has been able to provide you with such great support. Ensuring that your business runs smoothly is our top priority, and we’re always happy to go the extra mile when needed. If you ever need anything, don’t hesitate to reach out. We appreciate your business!

Oceniono na 5 z 5

Having had an appalling experience with…

Having had an appalling experience with a firm called inspire payments, I was pleased to see that Dan and the team at A2B Payment solutions went above and beyond to ensure our 5 stores were catered for.

7 stycznia 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

We’re so glad we could turn things around for you after your previous experience! Dan and the team always strive to go the extra mile, so it’s great to hear that you felt well looked after. If you ever need anything, we’re always here to help!

Oceniono na 5 z 5

10/10 review to the fabulous Stephanie…

10/10 review to the fabulous Stephanie Carruthers !
From start to finish she assisted with all our questions and guided us to achieve the best methods for our business needs.
Our terminal arrived and was so straight forward, we were up and running and saving our business money in no time !
Her dedication to her job and her clients were second to none and A2B are lucky to have such a delightful employee and we were very happy to do business with her.

8 stycznia 2025
Opinia niezależna
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Odpowiedź od A2B Payment Solutions

What a fantastic review! We’re so glad to hear that Stephanie made the process smooth and stress-free for you. She’s truly an asset to our team, and we’ll be sure to pass on your kind words. It’s great to know you’re up and running and already seeing the benefits! If you ever need anything, we’re always here to help

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