2by2 Holidays Recenzje 

Caribbean to The Pacific Costa Rica. A long awaited family holiday, and I wanted it to be perfect. Susan certainly contributed to this outcome. I deliberately chose an independent smaller provider that I hoped would provide a personal service. Susan did so and beyond! From my first contact with the company, Susan responded to my queries / requests promptly and satisfactorily; nothing seemed too much trouble for her. The itinerary was splendid, sufficient own-time, many excursions included in the price. Different levels of accommodation, from "basic rustic" to 5-star hotels, all which had all the modern comforts. The locations for were varied; a lodge in a lagoon, to a research centre in the middle of a forest. Many choices of food, and The local guides were fluent in English and knowledgeable. All transfers by shuttle and boat were on time and comfortable.

There was a local issue while we were out there (appeared to be a miscommunication of some sort between the local agent and a provider); and as not received a satisfactory response from the local agent, I got in touch with Susan.

She responded immediately and said she would look into it. This she did and matter was resolved quickly and to my satisfaction.

Suggestion: After. a long flight, and delayed taking-off from London too, we arrived in time to have dinner at our hotel; meal not included in itinerary. But breakfast the next day was. However, breakfast was from 6 a.m and pick-up to next location was 6:30 a.m ; this was a very tight window. I was not allowed to pick-up anything ("hotel policy") for my family who were getting ready in the room. In any event, the pick-up was late and we did manage to have some coffee. Perhaps the option of a packed breakfast?

Vamos app helpful and easy to use.

Overall, fantastic customer service from Susan and her colleagues. I know a friend has already checked out 2by2's website. Highly recommend this company.

Thank you for a memorable trip.

Ecuador/Galapagos
Great trip. 2by2 were easy to deal with and gave various options for me to choose from. Trip was well organised and no problems with connections. Tour guides were very knowledgeable and standard of English was good.

Everything went very smoothly both before and during the entire holiday.

It was a well organised tour of Argentina booked by 2by2. It included 6 domestic flights, hotels and transfers. The local guides (Eurotur) were really knowledgeable. We will be booking our third holiday with 2by2 as they are an outstanding company to deal with. They are always available by phone if any problem which is a great comfort.

Just returned from another great holiday organised by 2by2 Holidays. This is our 4th memorable trip with them and it was amazing as always. We visited 2 safari camps in Botswana followed by a week of relaxation in Mauritius.
Everything was superbly organised by 2by2 and it all ran to plan with all the flights and private transfers, high-end accommodation and transport to and from UK airports.
2by2 go to great lengths to understand their client’s wishes and budget and will put together a bespoke itinerary to match. I cannot recommend them highly enough.

The team at 2by2 were incredibly helpful and friendly while we were planning our dream honeymoon, they listened to our needs and ideas and came up with a perfect itinerary! We had the best time and everything was so easy and well organised!

Very efficient made our trip so enjoyable especially with the app, kept us updated on any changes. Will definitely use again and recommend to family and friends

2by2 gave us a variety of Safari and Southern African experiences as we really had very little idea what to expect - apart from knowing we wanted to see a wide variety of wildlife. As this was our first time in Africa they have given us some fantastic memories of the wildlife we have seen. All our experiences were extremely good - some we would not do again having done it once and some we want to do again as soon as we can. We now have much more of an idea of what Africa offers. 2by2 gave us a fantastic and varied holiday.

Thank you so much to the team at 2by2. We have just returned from a holiday which was impeccably delivered and far exceeded our expectations in every way. From the point of first contact with you, you were incredibly efficient, helpful and within just a couple of emails had come up with the perfect holiday combination for us of safari and luxury sun at what I think was a very competitive price. It was such an easy process - I literally told you the sort of thing we were after, printed out the paperwork you subsequently sent and then checked in online before departure! The entire holiday was seamless from start to finish - all the transfers were bang on time, the drivers friendly and courteous and transport itself very comfortable. The safari (Entabeni Lodge, Hanglip Mountain SA) was unreal - our ranger was incredibly informative and ensured we saw an unbelievable array of animals - all those you would hope to see and more we didn't even know existed! The staff, lodge and food were all amazing, giving us the most unforgettable experience and amazing memories. In Mauritius our rooms were beautiful, the resort perfectly compact, bijou and understated, again with extremely friendly staff. I am really very grateful for the care and attention your team clearly put in to making this the most memorable and unbelievable holiday for me and my children (17.19 & 20) who loved it just as much as I did! Absolute quality time you cannot put a price on. Thank you so much. I would absolutely use you again.

A truly memorable holiday organised by 2By2 from start to finish.
Yes there were one or two hiccups along the way, which when brought to the attention of the company were dealt with immediately to our satisfaction. At all times we communicated with named individuals rather than a computer! and all matters were handled immediately & professionally.
The hotels and locations chosen were ideal and central. All the tours organised were spot on and of a high standard, with English speaking guides.
Thank you 2By2 for organising such a memorable trip and we most certainly will use you again in our next long distance trip 😊

We really enjoyed the 4 parks in Tanzania and saw a huge variety of game thanks to our excellent guide/driver. The quality of the lodges was variable but there was a lot of downtime at the beginning of the trip. Pongwe Beach resort was totally wonderful with great food and service.

2by2 organized us an amazing honeymoon to Cape Town, a safari at Entabeni & Mauritius! Thankyou for organizing such a wonderful trip for us!

Really great organisation and execution of a fantastic holiday. 2by2 were excellent at communicating all the way through the process of booking our holiday and worked hard to make it bespoke and fit exactly what we wanted. They equipped us with all the documents needed and were brilliant at providing information for our various destinations

Another superb holiday organised by 2by2 (our 5th with them).
We visited 3 national parks; Kafue, South Luangwa and Lower Zambesi. And were lucky to see a great variety of wildlife – some encounters just around our tent! The food and accommodation were great in all 3 locations, with Chula Island Camp being very special and more intimate. The itinerary and transfers ran very smoothly with everybody we encountered being very friendly and helpful.
The Vamos app was also very useful and easy to use.
Thanks again 2by2.

I contacted 2by2 Holidays because I was looking for knowledgeable help to plan and book our trip to South Africa.

The team there were great. They had loads of knowledge of everything we wanted to do and how to go about it, and were happy to discuss and iterate our plans until it was just perfect.

We had an amazing time and would absolutely use them again!

Our 4th holiday with 2by2 - this time to Tanzania (Nyrere and Ruaha NP) and Zanzibar. Once again everything was well organised and excellent choices of lodges and hotels. The Vamoos App is a very useful tool. Claire and her teams knowledge proves theeir worth again. Next holiday already planned with them!

From start to finish, 2by2 holidays were very helpful and accommodating. The whole experience was straight forward and easy to navigate through. The holiday destination were exactly what we desired and more than we expected. We would definitely use them again and would recommend them to friends and family.

2by2 Holidays were recommended to me by a friend at work who used them for her wedding/honeymoon in South Africa and Mauritius and I am so glad she did! I spoke to 2by2 and discussed ideas for our honeymoon and I was sent 3 fabulous itineraries to discuss with my husband. We opted for Kenya and Zanzibar and Lisa Fisher then produced a more detailed itinerary. We agreed locations and activities in Nairobi, the Masai Mara and Zanzibar and Lisa booked it all. We knew exactly when and where we had to be. On the day we were due to leave BA cancelled our flight. We rang the 2by2 24 hour emergency line and Lisa answered - at 5am! She sorted everything for us. The refund from BA, new flights and an adjustment to the itinerary so we missed out on nothing. From that moment everything went like clockwork and we had the best time. The absolute BEST time. It was perfect. I cannot put into words just how amazing 2by2 were for this trip and Lisa Fisher went above and beyond to get us to Kenya and Zanzibar. You really don’t know how good a company is until something goes wrong and 2by2 are amazing. I have no hesitation in recommending them and we would absolutely book with them again.

Great holiday, ticked all the boxes for all family members which was no small task! We made some wonderful family memories too - thank you!

We had a terrific time in Kenya. 2 by 2 had put together a superb itinerary and they were very attentive to our needs. Excellent accommodation, fabulous game drives and friendly guides all provided for a brilliant experience. We would definitely recommend the company to anyone looking for a taylor made holiday.