20i - Web Hosting Recenzje 1976

Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've been using 20i for years now, both with my old business and since I started this one. I've continued to both use and recommend 20i as they consistently go that extra mile when support is need... Zobacz więcej

Oceniono na 5 z 5

I am extremely delighted with 20i for all my hosting needs! I was previously using separate providers for hosting and registrations. Now I'm doing all that under one umbrella for HALF of what I was p... Zobacz więcej

Oceniono na 5 z 5

Time after time I receive outstanding support when things are a little time consuming and complex. Joshua made going live with a new site extremely easy and along with the rest of the team provide out... Zobacz więcej

Oceniono na 5 z 5

20i are simply the best hosting company out there. We've had numerous times we've had to call on their customer support and they are simply outstanding. We've just had to do a website migration of a... Zobacz więcej

Informacje dotyczące firmy

  1. Hosting internetowy
  2. Przetwarzanie chmurowe
  3. Dyski chmurowe
  4. Dostawca DNS
  5. Dostawca skrzynek email

Informacje przekazane przez różne źródła zewnętrzne

20i is changing web hosting. By combining cutting-edge technologies with the expertise of our team, we're able to create a unique hosting platform. Other companies rely on off-the-shelf products: we create our own. That means we can offer fast, efficient support and optimise our software and hardware to our customers' needs. Plus we also don't have to charge you licensing fees! Try us for a month: you'll never go back to a traditional web hosting provider.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great customer service

After having my domain name with the same company for over 15 years and the price rising all the time, I decided to transfer it to 20i.
I don't have a Web site but have 2 email addresses that use the domain name and 20i let me transfer the domain name and then offered free email hosting.
I was told that with free email hosting there would be only minimal support offered. But with 20i you don't pay for the domain transfer for the first month, so I thought I would give it a go.
I set up my email addresses and also email forwarding and not really knowing what I was doing, I kept having problems. But I must thank 20i customer support, because each time I contacted them, they came straight back with answers to my questions.
My emails are now set up correctly and I would recommend 20i to anybody.
Thanks
Vinny

20 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Support with WordPress Update from older version.

I was having some issues updating to the latest version of WordPress from an older one.
I logged a support ticket and Louie replied.
He was very helpful and patient in guiding me through this situation. I had a few other issues along the way and he was always courteous and always went the extra mile.
Thank you Louie, I appreciate your help in resolving this problem. Very good work.

Gary

19 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Very Helpful

Excellent service, Louie R has been very helpful in dealing with our issues and resolving them as quick as he could.

18 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing support from 20i

Amazing support from 20i. 20i are always responsive, helpful and knowledgeable. Nothing is ever too much for them. Very impressed. Louie R. was exceptionally helpful, thanks so much.

19 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic Customer Service & Services

What a company.

I have had experiences with other companies as a reseller in the past, but nothing like 20i.

There services & support is second to none.

Friendly, always willing to help and always go the extra mile.

Keep it up guys, I couldn't recommend you guys more.

15 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent company

Excellent company, first-class service and support, human, quick and precise response, very professional. For me the best server company. A pleasant experience.

11 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

As the owner of a busy restaurant

As the owner of a busy restaurant, I faced a challenging situation trying to transfer our website to a new domain platform. Between managing operations and ensuring everything ran smoothly on the restaurant floor, this task felt overwhelming. However, the customer service I received was absolutely outstanding.

I want to extend a huge thank you to Alex S, Harry L, Peter H, Ben G and Arron H, who all went above and beyond to ensure that our website was up and running seamlessly. Their dedication and support were truly exceptional. Each one of them worked tirelessly, offering continuous help around the clock to resolve any issues and get everything back online. I couldn’t have asked for better service and truly appreciate all their hard work.

8 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Great reseller

For almost occasional reasons we landed on 20i's services without knowing the history and capabilities of the company.
From the very beginning we had great commercial support, but we know that when you have to sell something they are all very reactive. However we took a leap almost in the dark and we trusted them. Today after a few months of relationship we have acquired complete trust. Not only is the service valid and fast but the assistance is really super. The entire sector is always fast and professional in supporting me in all difficulties. Having a supplier like them, a technical assistance service so kind and prepared makes us feel at ease and makes our work more peaceful. Alex, Corey, Connor, Morgan, Joshua and all the others, you are special people who dedicate themselves to their work with passion. Thank you for what you do and above all thank you for how you do it.

8 lutego 2025
Oceniono na 2 z 5

No straightforward cancellation route

When a company makes it difficult for you to cancel you know you're in trouble.
Can you remove your payment method? What do you think?
Signed up to the reseller to see what it was about and I still prefer my self-hosted WHM. Tried to cancel and had to raise a support ticket. Gave my reasons for cancelling and got another email telling me to give my reasons for cancelling so they can cancel it.
I kid you not!
The response was quick when I challenged them which is why this is two stars not one. So kudos to Connor from customer support for the prompt responses.

The experience has put me off using 20i. They need to make it easier for people to choose to leave or stay.

8 lutego 2025
Opinia niezależna
Logo 20i - Web Hosting

Odpowiedź od 20i - Web Hosting

Hi Clement,

We appreciate you taking the time to leave feedback.

We aim to make cancellations as easy as possible while also gathering feedback to improve our services. When you submitted your cancellation request via My20i, our team responded within 90 seconds to ask for feedback and confirmation that you were ready to proceed with the cancellation (which involves the instant removal of websites, emails and databases) - a standard step for a business-to-business service. Once we received your confirmation the next day, we processed the cancellation immediately.

Unlike cPanel, StackCP is built to integrate seamlessly with our autoscaling and load-balanced platform, ensuring better performance and reliability without the constraints of a single-server setup.

I also tried reaching out to you directly via email to discuss your concerns but haven’t heard back. If you'd like to chat further or if there's anything else I can do to help, please feel free to get in touch.

Providing great customer service is a top priority for us, so it's always rewarding to hear positive feedback. I’ll make sure to share your comments with Connor.

Thanks for giving 20i a try - we appreciate you choosing us, even if only briefly. If you ever decide to revisit our platform in the future, we’d love to welcome you back.

Best wishes,
Chris W
Technical Support Manager

Oceniono na 5 z 5

Great onboarding experience!

Had a great experience moving my hosting across to 20i. I had been a customer of Heart Internet for the past 10 years, but with a massive decline in service and features I decided it was time to move.

Great work in answering all of my questions about my new hosting platform and I'm looking forward to getting stuck in.

There was also an issue with the migration of one of the sites and Ryan G sorted out the issue in no time at all.

Very impressed!

30 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

We have been reselling 20i for a couple…

We have been reselling 20i for a couple of years now. The platform is great, underpinned by exceptional support. I have had to reach out a couple of times recently and the service has been excellent. Big thanks to Louie R for the recent support and for restoring my staging site that I thought I'd lost.

29 stycznia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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