I've been using 20i for years now, both with my old business and since I started this one. I've continued to both use and recommend 20i as they consistently go that extra mile when support is need... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am extremely delighted with 20i for all my hosting needs! I was previously using separate providers for hosting and registrations. Now I'm doing all that under one umbrella for HALF of what I was p... Zobacz więcej
Time after time I receive outstanding support when things are a little time consuming and complex. Joshua made going live with a new site extremely easy and along with the rest of the team provide out... Zobacz więcej
20i are simply the best hosting company out there. We've had numerous times we've had to call on their customer support and they are simply outstanding. We've just had to do a website migration of a... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
20i is changing web hosting. By combining cutting-edge technologies with the expertise of our team, we're able to create a unique hosting platform. Other companies rely on off-the-shelf products: we create our own. That means we can offer fast, efficient support and optimise our software and hardware to our customers' needs. Plus we also don't have to charge you licensing fees! Try us for a month: you'll never go back to a traditional web hosting provider.
Dane kontaktowe
Hawthorn House, Southwell Road West, NG21 0HJ, Mansfield, Zjednoczone Królestwo
- 0333 344 2720
- sales@20i.com
- 20i.com
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Outstanding Company! Glad I made the move to these guys!
Been with these guys for just over a year! Not had any issues until tonight! Website went down and I panicked! Made contact through chat support and everything was resolved within 5 minutes IMPRESSED! They have been so reassuring in support. Always answered my questions within a quick time!
Total disaster buying a domain and hosting…
Total disaster buying a domain and hosting from here have 2 sites with them neither is working,, I bought 1 domain 10th Feb and tried to get wordpress working on it and customer service are struggling to reset the site.
On top of this I have another site fully functioning and working and now since they are trying to fix the first domain issue this has impacted this working site.
The clients for both this sites are angry and I can not understand why both sites would be down when I said there was an issue with one of them.
I would strongly suggest to think twice bringing clients here for hosting as this looks so unprofessional from my side and makes me look stupid.
20i support resolved a tricky issue…
20i support resolved a tricky issue with Elementor updates, saving me countless hours of manual work. Competant, conscientious and quick.
Quality service with a very helpful…
Quality service with a very helpful support service. Always on hand to help and has a great record for no loss of service. Highly recommend.
20i – Hosting Heroes!
20i – Hosting Heroes!
I don’t usually get this excited about web hosting, but 20i deserves a fan club. The platform is fast, reliable, and makes my websites feel like they’ve had a triple shot of espresso.
But the real magic? Customer support. These folks respond quicker than my tea gets cold and actually solve problems instead of sending you on a wild goose chase. Absolute legends.
As we say in Wales: “Cachu hwch” – chaos elsewhere, but here? Smooth as a dragon’s belly.
If you need hosting that actually works and humans who actually help, 20i is your jam. 🐉💻
Legends!
Been working with 20i for years. What can I say? Legends! I'm not one to raise tickets, but when I do I'm truly stumped! Just had solid support on senders DMARC rejection on forwarding, and they went above and beyond, Cory even went researching themselves! Got a plan of action now, thanks!
I've used 20i for a number of years now…
I've used 20i for a number of years now as a reseller, their support staff are always there to help and replies are quick. The system is very robust, easy to use and packed full of features. I would recommend 20i for any serious agency reselling hosting to their clients.
My 20i is the only choice for resellers
If your looking to be a really or just want to dabble my 20i is there program for you. you have complete control over every aspect of your business and users sites..... Absolutely Awesome
Required a lot of help to transfer and help with setting up
Required a lot of help to transfer and set up with 20i.com. Could not have been more helpful both from Tech and Sales teams. Special mention to Arron C, Joshua A, Marc B and Connor. Thanks boys.
Glad I made the move.
Unmatched Customer Care and a Hosting Partner That Truly Has Your Back
I am genuinely blown away by the level of care and professionalism shown by 20i. This is not just a hosting provider — this is a company that actually values its clients as people, not ticket numbers.
From pricing to performance, everything about 20i is solid. Their hosting is fast, reliable, and competitively priced, but what truly sets them apart is their customer service. In a time when many companies hide behind policies and fine print, 20i stepped up in a way I’ve honestly never experienced before.
They went far beyond what was required, showing empathy, flexibility, and a real commitment to helping their clients succeed — even during difficult circumstances. That level of integrity and humanity is rare in this industry.
If you’re looking for a hosting company that delivers excellent value and stands with you when it matters, 20i is it. I recommend them without hesitation to anyone who wants long-term peace of mind, outstanding support, and a partner that genuinely cares about your success.
Autoscaling platform with exceptional support
20i’s customer support is truly outstanding. This is the kind of service you’d normally expect from a bank or insurance company, not a web hosting provider. I doubt many large hosting companies can match this level of responsiveness and expertise.
Technically, the platform stands out clearly compared to traditional cPanel or Plesk-based hosting:
1. Websites are not tied to a single server. Unlike typical cPanel setups where all sites live on one machine, 20i runs on a distributed cluster, making traditional LVE limits largely irrelevant.
2. A built-in CDN is included. Content is usually served from the nearest edge location, improving performance while reducing load on origin servers.
3. Managed WordPress hosting includes a dedicated plugin that allows CDN caching to be controlled directly from the WordPress dashboard.
There are many other strong features, but to keep this review brief, I’ll skip those.
The only real limitation I’ve noticed is that HostShop (their WHMCS alternative) does not yet support one-click upgrades. Aside from this issue, 20i’s reseller hosting platform is powerful and well-designed in almost every aspect.
Strong platform with very helpful and knowledgable support
We recently migrated several client sites to 20i, including Ruby on Rails, Laravel, WordPress and WooCommerce. Some of these systems are technically demanding, and the experience has been very positive.
The 20i platform is solid, but what really stands out is the support. From first-line through to senior engineers, everyone we dealt with was knowledgeable, pragmatic, and genuinely helpful. There’s no default assumption that “it must be the website” — when issues arose, they were approached sensibly and collaboratively.
As with any migration there were a few technical edge cases, but these were handled calmly, clearly, and without any finger-pointing. Cloud services were easy to spin up and worked exactly as expected across Reseller, VPS and Managed Cloud setups.
A hosting company that understands real-world agency use cases and provides actionable support when it matters. Happy to recommend.
I tried out the reseller hosting and…
I tried out the reseller hosting and found the customer service and the whole platform amazing. The customer service especially was some of the best i've encountered from any company in the last 12 months.
Not quite what I needed for now but will be back and would 100% recommend. Sam T especially helpful.
Jake at 20i — exactly the support you want when things go wrong
Our website went down right after launch — not ideal timing! Jake responded quickly, explained exactly what was happening, and had us back online fast. No panic, no waffle, just sorted. This is proper customer support. Thanks Jake!
Great service and support
Great service, great customer support team, quick and always ready to help
Exceptional Customer Service Feedback
I am a long-term client who has been with 20i for many years. I am extremely pleased with their service. Despite occasional automated responses, the team is always committed to helping you, no matter how complex the issue.
I would like to personally thank Louie R for his excellent service on 01/01/2026 and Sam T for his consistent support. In fact, I thank the entire team for everything they have done and continue to do.
Please do not change your customer service approach or the way you handle our queries. You guys are the best!
God bless.
Absolute set of units are their support team!
I refuse to move from these guys...yes you can get better prices for *similar* hosting - however, 20i's server setup is IMO, the best setup you could possible have. Read about it, you'll see! Anyways, I recently had to migrate a site from Krystal to 20i... a site 30..5-55gb in total with emails, database etc...
Practically IMPOSSIBLE on a home connection with 10/1 speeds. I attempted the migration tool but Krystal blocked it, and hence it had to be done manually.
These guys, granted, it took a day or so (it was never a five minute job) worked day and night to get this website moved to their platform. I would personally like to thank the following people:
(Joshua A, Peter H, Jake E, Alexis R, Sam T, Nova B and Alex S - who all assisted me during the migration. You guys are amazing, and I definitely think you deserve some recognition. Should I have had the internet speeds; I would have been able to complete this myself, and so with that I know that this is NOT an easy job. No downtime, nothing. And customer service replies are within ten minutes generally?
Honestly if you are looking for a hosting company, 20i are the way forward. I've tried them all. Ones at £20 a month, ones at £30, but always came back to 20i due to their support.
Amazing, keep at it!
Having moved to 20i this year after bad…
Having moved to 20i this year after bad experiences with other hosting companies, both large and small, the support has been consistently outstanding. Most recently after becoming aware that DKIM was not working correctly on one domain, despite the settings all testing as correct, I raised a non-urgent ticket in the evening and it was still cheerfully resolved before midnight.
সত্যি অসাধারণ একটি সার্ভার। আমি আমার…
সত্যি অসাধারণ একটি সার্ভার। আমি আমার goldr.org এখানে লাইভ করেছি এবং ভালো পারফরমেন্স পাচ্ছি
Incredible customer support
Absolutely phenomenal web hosting service and support from 20i.
We've been using them to support some core projects for the past 12 months or so, and the service is just fantastic. Any issues (usually user error) has been quickly resolved, and they prove themselves to be incredibly knowledgeable time after time.
For example, today, I'd setup a server to support a new project and was having trouble getting the frontend to resolve. After a quick chat with Louie R. (after literally 30 seconds of looking for support), the issue was found and resolved. All in all, the support ticket lasted less than 5 minutes.
Truly excellent product and support.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








