1strescueandrecoveryservices Recenzje 

695
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ I can’t thank will from 1st Rescue & Recovery enough. After a very stressful breakdown early this morning, he arrived with a friendly smile, put me at ease straight away, and was incred... Zobacz więcej

Oceniono na 5 z 5

1st Rescue was sent out when I contacted The AA for roadside assistance. They called shortly after I submitted the request and gave me an accurate window for their arrival, which was in an hour's time... Zobacz więcej

Oceniono na 3 z 5

Waiting time kept getting further away but the driver finally came over 4 hours later. Admittedly mine was a larger than average car so wouldn’t fit on a small recovery vehicle. However the driver wh... Zobacz więcej

Oceniono na 5 z 5

The online process via the RAC is a bit convoluted but the personal touch from the mechanic just after dark eased the anxiety. Followed by the ETA phone call from the team, then the personable service... Zobacz więcej

Informacje dotyczące firmy

  1. Holowanie
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  3. Naprawa samochodów

Napisane przez firmę

Breakdown Recovery Assistance, We are here 24/7 365 days a year to keep you moving. We are a small family business attending roadside breakdowns and accidents since 2019.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

695 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(695)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 266

Napisz recenzję
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Oceniono na 1 z 5

Ok……

Was with the rac and they were give the job from the rac. The man who recovered me from one service to the next. I was very annoyed that they only took me from one service to another then left me there. If I knew it was going to be that I wouldn’t of taken it

1 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Reported a break down at 12.30

Reported a break down at 12.30. After waiting 3 hours and explained 3 times what was wrong with the car a van arrived only to say that he couldn't do anything because the car needed to be recovered on a truck. 2 hours later after explaining again a truck arrived only to be told again it wasn't the correct vehicle to recover my car. It is now 17.15 and still waiting for recovery. 😡😡😡😡

1 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent from start to finish

Excellent from start to finish. The process was easy. I was kept up to date all night and the recovery driver Zack was so friendly, the kind of person you need in a stressful situation.
Overall excellent five star service. I will be taking a yearly cover plan out ASAP.

28 kwietnia 2026
Opinia niezależna
Oceniono na 3 z 5

Waiting time kept getting further away…

Waiting time kept getting further away but the driver finally came over 4 hours later. Admittedly mine was a larger than average car so wouldn’t fit on a small recovery vehicle. However the driver who came was very good and knowledgeable, being a fellow petrolhead. She loaded my vehicle with total professionalism and got me home as quickly as possible.

28 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Was passed to this company by RAC

Was passed to this company by RAC. RAC took two hours before passing it onto 1st rescue. I was called straight away and given accurate timings unlike RAC. Driver was professional and recovered me to my chosen garage. Would recommend.

27 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I had to stop driving as the van was…

I had to stop driving as the van was making a scraping noise from one of the wheels. I was near to a service area at Preston. Upon inspection I found that a rusty piece of metal was jammed between the brake calliper and the inside of the rim. I asked if the driver could bring a jack and wheel brace. He arrived in about 20 minutes and after removing the wheel the metal fell out, it was the disc brake dust cover that had broken loose. After fitting the wheel the problem was sorted. All within less than a hour from stopping. Just a fantastic service and I’m more than happy to give them five stars. I could have said this in one word. EXCELLENT.

27 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Unreliable and misleading

Unreliable and misleading, left to stand at the side of the motorway with young children from 1am till after 5am. Very poor service

24 kwietnia 2026
Opinia niezależna
Oceniono na 3 z 5

4 hr wait for very little

I waited the top end of 4 hours in central Manchester. Apparently 1st breakdown truck broke down. 2nd breakdown truck arrived with the opening line, if you need recovery it’s only to the nearest services!!!! As it happens he did a temporary fix and I managed the journey home. Communication, Lacking. Mechanics attitude, lacking. Trust in where I was going be to end up, lacking. All in all will be looking for a new breakdown company.

25 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing Britt

Broke down in Chorley on Wednesday evening and had to be rescued. I was initially not impressed by the waiting time....but then Britt arrived!! What a masterclass in customer service. Britt was knowledgeable, professional and courteous. She explained the reason for the delay and then proceeded with the recovery. She made me feel comfortable and even stopped at the services on the way so I could have a comfort break. If I ever break down again (hopefully not) I want to be recovered by Britt.

22 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Ha ha ha What a joke

Ha ha ha What a joke! I broke down at 430 pm I was told you will be recovered at 1940 Not! All the text messages times! 2030, 2100 then I called them he’s 20 mins away eta 2120 never happened. Text message 2200 nope 2230 nope, I made my last call at 2300 the lad on the phone he’s 5 minutes away and was begging me to stay with my car, I walked home! Never trust this company or there text!!!!!!!!!!!!!!! 7 hours and nothing Shameful.

24 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish. Will was incredibly helpful, warm, and cheerful throughout the whole process. He kept me fully informed the entire time and explained everything clearly.

He was very professional, knowledgeable, and also gave me some really useful car tips and advice, which I really appreciated.

I’m very grateful for the support and would definitely recommend this recovery service. Thank you again, Will!

23 kwietnia 2026
Opinia niezależna

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