Volksmaster Recenzje 

593
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very fast and professional turn around from a coolant system pressure test to the installation of the new water pump. The staff are friendly and happy to help. I will definately be coming back when i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Refreshingly down to earth professional service. My first visit ahead of expiry of a VW service plan. Already booked in again for other items. Also appreciate the car's VW Service record can be update... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Booked my car in for a service and MOT. First time at Volksmaster after a recommendation and I was not disappointed! Amazing friendly service throughout, kept up to date, clear advice on work comple... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

During a recent car service for my VW Golf at another provider I was informed that I needed some work done by a VW specialist and was pointed in the direction of VolksMaster Oldham. Bringing it i... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Warsztat samochodowy
  2. Blacharstwo samochodowe
  3. Naprawa karoserii samochodowych
  4. Renowacja pojazdów
  5. Naprawa samochodów
  6. Inspekcje samochodów

Napisane przez firmę

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

593 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(593)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 315

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Oceniono na 5 z 5

Excellent,friendly service as…

Excellent,prompt,friendly service as usual.
This time annual MOT visit

7 września 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Many thanks for taking the time to leave us a 5-Star review, William! We are pleased you were happy with our services :)

Oceniono na 5 z 5

Best garage in Heywood

Best garage in Heywood . Very friendly polite and helpful staff . Would highly recommend. Thank you

4 września 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Many thanks for taking the time to leave us a 5-Star review! We are pleased you were happy with our services :)

Oceniono na 5 z 5

Very fast and professional turn around…

Very fast and professional turn around from a coolant system pressure test to the installation of the new water pump. The staff are friendly and happy to help. I will definately be coming back when i need repairs in the future.

4 września 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi Scott, thanks for taking the time to leave us a 5-Star review. We are pleased you were happy with our services :)

Oceniono na 5 z 5

Thorough, professional, and friendly

During a recent car service for my VW Golf at another provider I was informed that I needed some work done by a VW specialist and was pointed in the direction of VolksMaster Oldham.

Bringing it in for that work and a full service & MOT, Jakk was the service advisor who got me booked in smoothly, and swiftly took care of any questions I had during the time my vehicle was in (and kept me updated as the work progressed). Zak was the technician who uploaded an in-depth video very shortly after I brought my car in with a full walk through of any issues that had been found. The video was very thorough and I really appreciated the high level of professionalism already on display by the team.

The work agreement form following the initial inspection was simple to use, and the work was completed to a high standard. The team were professional and friendly throughout, I'd definitely be coming back here to keep my vehicle cared for.

4 września 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi Jay,

Thank you so much for taking the time to share such a wonderful review of your experience with us at VolksMaster Oldham.

It is fantastic to hear that Jakk got you smoothly booked in and kept you well-informed throughout the process, and we will certainly pass along your praise to Zak for his thorough video walkthrough—we always aim to be as transparent as possible with our inspections. Knowing that our digital work agreement made things easy and that you were happy with the high standard of the work completed means a great deal to the whole team.

We look forward to welcoming you and your VW Golf back for all your future servicing and maintenance needs!

Oceniono na 5 z 5

Excellent service again.

Excellent service from the Bury team as usual.
MOT whilst I waited.
Thank you Steve.
Colin (customer for 15years)

2 września 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Wow, 15 years! Thanks so much for your continued support, Colin! :) We are pleased you're happy with our services and appreciate the feedback loads :)

Oceniono na 1 z 5

Totally unprofessional was there to…

Totally unprofessional was there to find out ac leak which they stated 105£ price as I told them there is leak some where the same responses they give me there is leak but need to find more investigation need and charged 105£ for nothing one hour and if I want to more investigation they will charged more, didn’t do nothing just insert n .gas and wait for leaking. I paid them. I was halford before them I paid online 35£ for ac gas leaking and they check there is leaking but they can’t find out and said we didn’t go you require service and we are refunded you your money back without any problem

2 września 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi Mr Sheikh, This is not a case of us being unprofessional. it's a case that your car needs further investigation (Which is appropriate and necessary). To clarify, you paid for a nitrogen leak test on your AC system. We carried out the leak test but the leak seems to be coming from an area that is only accessibly when parts are stripped, hence the further investigation required. It seems from your review that you are expecting everybody to work on your car for free unless they manage to pin-point the issue without stripping any parts. It's not how things work, we won't work for free. Thanks, Volksmaster.

Oceniono na 5 z 5

Refreshingly down to earth professional…

Refreshingly down to earth professional service. My first visit ahead of expiry of a VW service plan. Already booked in again for other items. Also appreciate the car's VW Service record can be updated.

28 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi Richard, thank you for choosing Volksmaster following the end of your service plan. We are pleased you were happy with our services. Thanks also for taking the time to leave us a 5-Star review :)

Oceniono na 5 z 5

Brilliant in all aspects of services…

Brilliant in all aspects of services from the quality of work and care taken on the vehicle to the customer service Jordan was very respectful and polite and willing to help in anyway possible, couldn’t have been happier with my experience, highly recommend

26 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi Matty, we are pleased you were happy with our services :) I have passed your feedback onto Jordan, he is overjoyed. Thanks for taking the time to leave this review :)

Oceniono na 5 z 5

Friendly reliable service

Friendly reliable service, honest pricing and good value for money. I love that they washed my van! Thank you.

24 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Many thanks for the 5-Stars, Bethan! We are pleased you were happy with our services :)

Oceniono na 5 z 5

Amazing experience - Booked my car in for a service and MOT

Booked my car in for a service and MOT. First time at Volksmaster after a recommendation and I was not disappointed! Amazing friendly service throughout, kept up to date, clear advice on work completed and recommendations and all done by lunchtime!

5* - will definitely be back! Thank you very much to all the staff at the Bury branch - very friendly and amazing customer service.

26 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi David, Thank you so much for taking the time to leave us such a wonderful 5-star review.

We are thrilled to hear that it was your first time visiting our Bury branch and that we lived up to the recommendation. Keeping our customers informed and getting you back on the road by lunchtime is always our goal, so it's fantastic to know we hit the mark for your service and MOT.

The team will really appreciate your kind words, and we look forward to welcoming you back to Volksmaster whenever your car needs us next!

Oceniono na 5 z 5

They was very friendly

They was very friendly , helpful and gave an incredible service all around , I'd highly recommend them and will be using them again in the future

26 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi Lincoln, many thanks for taking the time to leave us a 5-Star review. We are pleased you were happy with our services :)

Oceniono na 5 z 5

Following on from my last review

Following on from my last review where a health check helped us reject car and get a full refund. We managed to find a car, little bit older but great condition, it did come with a 3 month warranty and the option to extend. After reading through the terms of the warranty and realising it would all come down to wear and tear should we need to claim we decided to use the cost of said warranty to go back to VolksMaster Ashton road. The car had had a service on purchase but we suspected it was just fluid top ups so booked in for full service, timing belts on Skoda guidelines have changed but after reading that tensioners pulleys and water pumps can cause catastrophic belt failure we booked in for that. Decided the price was so reasonable we had the dsg gearbox service too. Kat on reception was very knowledgeable and explained the cost breakdown and checked to see if it ever had the timing belt replaced before we went ahead. For the same cost as a warranty we had all the major work done and had a full health check included. Received a video showing all the parts we cannot bend to see and now have peace of mind. Not only did we get a clear documented breakdown of the work but they also gave our car a good clean inside and out, couldn’t be more pleased and are really surprised that the car actually sounds and feels much better to drive. Highly recommended

25 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Thank you so much for taking the time to share such a detailed and thoughtful follow-up with us.

We are absolutely thrilled that everything worked out with your new car search and that you chose to trust VolksMaster Ashton Road again. Making the proactive choice to invest your warranty funds into a full service, timing belt kit (including the pulleys, tensioners, and water pump), and the DSG gearbox service was a brilliant decision for your peace of mind and long-term reliability.

It's wonderful to hear that Kat looked after you so well on reception, and we will certainly pass along your kind words to her and the workshop team. We always strive to be transparent with our cost breakdowns and video health checks, so knowing that you felt fully informed—and that the car is driving and sounding better than ever—means the world to us.

Thank you again for your high recommendation, and we look forward to seeing you again when your Skoda is due next!

Oceniono na 5 z 5

Always happy with the service

Always happy with the service, work and price. Been coming for a few years now, always cheerful and informative. The videos are a good idea.

24 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi Nicholas, we are pleased you were happy with our services. Thanks for taking the time to leave us a 5-Star review :)

Oceniono na 5 z 5

I'm very impressed with Volksmaster

I'm very impressed with Volksmaster and would definitely recommended them.

I had a problem with my car which felt hesitant in responding under gentle acceleration at 1500rmp in all gears but didn’t reappear at higher revs. My local garage had been unable to diagnosed the fault. Volksmaster accurately diagnosed and repaired the fault.

So what's impressed me:-
The diagnosis of the fault. I received a video of the inspection with a commentary of what was happening.
An accurate quotation with no added extras and a full log of the work done.
Very friendly, cheerful and helpful staff. Phone calls were answered promptly. Also I was sent reminder texts.

I'm a very happy customer and will use Volksmaster again.

17 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi Mike, Thank you so much for taking the time to leave such a detailed and positive review! We are thrilled to hear that our team was able to diagnose and fix the hesitation issue that had been troubling your car.

Providing clear video updates, transparent quoting without hidden costs, and excellent customer service are top priorities for us, so it is wonderful to know those efforts made your experience so smooth. We truly appreciate your recommendation and look forward to looking after your vehicle again in the future!

Oceniono na 5 z 5

Diagnostics

My car needed diagnostic tests and as a result parts ordering in plus two new rear tyres.
Andrew on reception and the mechanics were brilliant. The car was sorted and cleaned and ready for home the same day. Marvellous service once again from the team at VAG. Huge thanks

13 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi Julie, many thanks for taking the time to leave us a 5-Star review! We are pleased you were happy with our services :)

Oceniono na 5 z 5

A Trustworthy Garage That Gets It Right

I’ve had a fair amount of work done at the Ashton Road branch and honestly, I can’t fault these guys. A trustworthy and professional garage that works to manufacturer standards.

I recently had some concerns about a misfire and was advised to replace the ignition coils. I was a little sceptical at first, but decided to go ahead with their recommendation. The diagnosis was absolutely spot on — the misfire has completely disappeared and the car is now driving smoother than ever.

It’s reassuring to find a garage you can trust to diagnose problems properly rather than just replacing parts unnecessarily. Very happy with the service and would definitely recommend them.

28 lipca 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi Farzad, Thank you so much for taking the time to leave such a detailed and positive review!

We’re thrilled to hear about your experience at our Ashton Road branch. Misdiagnosing engine issues can be stressful and costly, so we’re delighted that our recommendation to replace the ignition coils solved the misfire and got your car running smoother than ever.

Our team takes great pride in upholding manufacturer standards and providing honest, accurate diagnostics, so knowing we earned your trust means everything to us.

We truly appreciate your recommendation and look forward to looking after your vehicle in the future!

Oceniono na 5 z 5

The team look after both my Audis

The team look after both my Audis .
They keep you well informed of progress .
Competitive pricing

13 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Many thanks for taking the time to leave us a 5-Star review, Adie! :)

Oceniono na 2 z 5

I was recommended by a friend

I was recommended by a friend, however, I was very disappointed with the service and the poor communication I received from volksmaster at Hollins Road branch. I was given a quote for several repairs. On booking in for my second job I was told the price had increased by £130.00 as the quote is valid only for 2 weeks even though it states on my quote in black and white it is valid for 30 days. Upon the conversation person named Jordon apologised several times stating the quote he gave was an assumption and incorrect as he did not speak to the mechanics! I was passed on to the manager who was rude and came across very abrupt, and when I informed her I would escalate just said “fine ok.”
This is very poor and unprofessional not to mention unfair and illegal. Very disappointing and would never expect to be treated in such a way from a highly rated garage.

13 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Hi Dee, we are sorry to hear this. It seems the branch made a mistake and could have handled it better. We have investigated this and have dealt with it internally. To clarify, the increase was by half hour labour (£52.50). I did call you, to advise that we would honour the original quoted price. This offer is still on the table if you would like to go ahead. Thanks, Volksmaster.

Oceniono na 5 z 5

New what they were talking about.fast…

New what they were talking about.fast prompt service no dragging the labour charge out.even with a small niggle the next day they worked around me to sort the problem. The issue was the ad blue tank that needed replacing the price was a lot cheaper than the main agents. Also the reception were really welcoming and the mechanic explained in layman's terms.

5 sierpnia 2026
Opinia niezależna
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Odpowiedź od Volksmaster

Thank you so much for taking the time to share your feedback!

AdBlue system repairs—especially full tank replacements—can be a major headache, so we’re delighted we could save you a significant amount compared to main dealer prices while getting the job done quickly and transparently.

It’s great to hear that our reception team made you feel so welcome and that our technician took the time to explain everything clearly without the complicated jargon. Most importantly, we’re glad we could adapt to your schedule and swiftly sort out that small niggle the next day to ensure your car was 100% right.

We truly appreciate your business and your trust in our specialist team. We look forward to seeing you again whenever you need us!

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