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Zonar Recenzje 

272
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eithe... Zobacz więcej

Oceniono na 4 z 5

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Zobacz więcej

Oceniono na 5 z 5

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Zobacz więcej

Oceniono na 5 z 5

Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Zobacz więcej

Reakcja na opinię

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Smart fleet management tech for safety

Zonar is a trusted leader to help protect our nation's children.

3,8

Dobra

Wynik TrustScore: 4 na 5

272 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 16% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(272)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Presentation was a little too fast and…

Presentation was a little too fast and it need to be put in a more better order. If creating tags need to be completed first then that’s where it needs to start. Other than that the presenter did a great job.

2 maja 2023
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Odpowiedź od Zonar

Thanks for taking the time to provide your feedback. We'll certainly take this into account going forward. A member of our our training team will reach out to offer some one-on-one training as well.

Oceniono na 4 z 5

Did great

Did great, was very clear spoken. Wish it went over maintenance tab more but great for a entry lesson.

28 kwietnia 2023
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Odpowiedź od Zonar

Thanks for the great review Kolby. We'll have one of our trainers reach out to cover the Maintenance tab in more detail. Thanks for being a GPS Trackit customer!

Regards,
GPS Trackit Customer Experience Team

Oceniono na 3 z 5

Needs more first-time user information

Maybe I misunderstood the goal of today's session, but I needed more information relating to setting up our system for first-time use. We were 38 min. into my video recording of the session when we were instructed to click on ACCOUNT first in order to set up TAGS, DRIVERS, and USERS.

25 kwietnia 2023
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Odpowiedź od Zonar

Hi Rhonda, Thank you so much for the valuable feedback regarding the training session. We will have one of the trainers reach out to set up a one-on-one session and cater it to your specific needs. We'll share the feedback with the team as well.

Thanks,
GPS Trackit Customer Experience Team

Oceniono na 5 z 5

Online Training

Online training was very beneficial and informative.
Savannah was very thorough so few questions were needed.

17 kwietnia 2023
Oceniono na 5 z 5

Live experience

What was beneficial to me was the fact that I could watch what was being done instead of just listening.

13 kwietnia 2023
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Odpowiedź od Zonar

Thanks for the five stars Margie!

Oceniono na 3 z 5

It is difficult to navigate

It is difficult to navigate. We have trouble with the ELD units that plug into the trucks. I have to call to get the quarterly mileages.

6 kwietnia 2023
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Odpowiedź od Zonar

Hi Dwight, thank you for the review. We want to make sure you feel comfortable using our platform. One of our trainers will be in touch to provide one on one training.

GPS Trackit Support Team

Oceniono na 5 z 5

Training - GPS Trackit

Savannah was knowledgeable of the GPSTrackit Program. She was on time, patient, and kind. Savannah provided pertinent answers and explained the system thoroughly. I am more comfortable using GPS Trackit. Thank you very much, Savannah.

10 kwietnia 2023
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Odpowiedź od Zonar

Thank you so much for the excellent review Cynthia! We'll definitely share the Kudos with Savannah. Please let us know if you need anything. Our support team is available 24x7.

Kind Regards,
GPS Trackit Customer Experience Team

Oceniono na 5 z 5

Luke Tillisch has been great!

Luke Tillisch has been absolutely phenomenal. I was ready to be done working with you folks... he listened and addressed the issues. He is prompt and does what he says. Great team member you got there!

6 marca 2023
Opinia niezależna
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Odpowiedź od Zonar

Sean, We're thrilled to know Luke was able to restore your faith in our company. Thank you for the 5 star review!

Regards,
GPS Trackit Support

Oceniono na 5 z 5

So far was easy..I stayed for the main…

So far was easy..I stayed for the main focused that I needed to know..then I got off but when I needed an answer she responded fast.. she was on point as always..ty for the teaching a beginner like me. 5 🌟 stars

27 marca 2023
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Odpowiedź od Zonar

Thank you for the 5* review Monique! We know you'll find value in the platform. Please, reach out if you have any more questions.

Thanks again,
GPST Customer Experience Team

Oceniono na 3 z 5

Very hard platform to navigate

Very hard platform to navigate not as simple as other GPS tracking company,
great customer service, great support but you need to do something on your own very difficult.

22 marca 2023
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Odpowiedź od Zonar

Hi Zack, Sorry to hear you're finding the platform difficult to manage. We definitely want to know more about how we can improve our product to help you and your company be more successful. We will have our trainers reach back out to provide additional one on one training. We appreciate the positive review of our customer service.

Thanks,
GPS Trackit Customer Support

Oceniono na 3 z 5

The program is a good program but the…

The program is a good program but the training has been pretty hit-and-miss not covering the topics that I need.

14 marca 2023
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Odpowiedź od Zonar

Hi Jon, Thanks for the feedback regarding the group training. We will have one of our trainers reach out to schedule a private one-on-one session to address any topics you'd like to cover. Thanks again for your review.

GPS Trackit Support

Oceniono na 5 z 5

Eric did a great job going through…

Eric did a great job going through basic information's about GPS Trackit!
I was amazed at what this could do! Unfortunately this is too much information for my position, I do sales and it will be easier for me to reach to the driver ( by a phone call )to see what is ETA will be. I'm sure my company will benefit more out of this. My needs are different, I get calls from my customers to see where their delivery is at, we are a local bakery ( with seven 24 feet box truck )doing fresh daily delivery.
Thank you!

21 marca 2023
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Odpowiedź od Zonar

Thank you for the great review Bernard. We appreciate the 5*s. We're here for you and your company. Let us know if there's anyone else you'd like us to reach out to for additional training on GPS Trackit!

GPS Trackit Customer Experience Team

Oceniono na 5 z 5

Five star company with great products and support.

Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work with. It's rare in an era of short staffing to receive great Support and Service. Thank you.

16 marca 2023
Opinia niezależna
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Odpowiedź od Zonar

Hi Tim - Thank you 5x. We appreciate the kind words about Trevor and the rest of the team here at GPS Trackit. We're here for you if you need us.
Thanks for the 5-star review!

GPS Trackit Support Team

Oceniono na 5 z 5

needed help and got it

I'm new here and everyone has been so very helpful. I can call in and ask for help and get it without fail. nice, easy to talk to people that really want to help. They walk me through the steps to get the help I need and explain to me in a way that doesn't make me feel crazy for calling in and asking in the first place. So glad I made the switch.

14 marca 2023
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Odpowiedź od Zonar

Hey Rick! Thank you so much for the great review. We appreciate the kind words about our Customer Support team. We're glad you made the switch too!

GPS Trackit Customer Support Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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