Zolano Recenzje 

Firstly the website is misleading as it presents as the items are from the UK when really they are shipped from China. Secondly, I ordered an item on the 8th December and it’s no where to be seen.

Customer services said that it’s in transit but on the tracking link it says processing since the 10th December.

I asked for my money back and got no response!

Should have read the company reviews before hand, the company are scammers

It took ages for this bag to arrive and after the first use some of the beads came off. As there was a 6 month guarantee I contacted the company by email. They responded to say that I should return the bag and on receipt they would refund the item and postage. They gave me the returns address. I did this on 13th Nov and I still have not received a refund. Terrible product and terrible service and after care.

I still have not received my purchase

I keep getting emails asking me to review the company but I haven't even received the item yet!

Katherine tote bag , Not big enough for intended use , needed to return !

Quality not as good as expected .
My biggest disappointment was to pay £25 to return to China , customer need to be aware of this when placing an order.

I haven’t received my order for three weeks now, I couldn’t use it for the intended purpose, still no delivery yet. How could one write a review for the item yet to be received

I’m stil waiting for my Parcel delivery
Having contacted Zolano 1/12/24

Still no joy in tracking my parcel after - week

I should have known better than to order anything without reading the reviews, lesson learned.

Ordered a cute looking bag on 17/11 thought it'd take a few days to come from Zolano 'London', still waiting, tracking email leads nowhere, have emailed a couple of times, they're still looking into it...I am annoyed with myself but also with this experience. So yea... Not great at all!!

Ordered 1 hand bags and ended paying for 3 bags

Please make your system easy to follow that adding more stuff on the shopping list..

Also delivery takes 2 weeks
I thought the bags where from UK

Don’t know yet. Still haven’t received my bag. Long time now.

Placed an order with this company on 18th November. Issued a tracking number and no progress to date or update on order. Emailed today with order number to ask when I can expect delivery. I will provide update if I get a response.

I made a purchase over 2 weeks ago but the order has never arrived.

Glad to buy from you I got exactly what I saw , thank you

You can improve by sending me my order - I have not received notification that my order has been shipped. Poor customer service & I feel like I have been ripped off.

I am still waiting on my purchase

Very good point