Booster Relocation fee
I have signed up as one of the first customers in Mocksville, when the services were advertised. I have outdoor cameras and the suggested service was an outdoor booster for which I am already paying a monthly fee. It was promised to reach a signal at up to 200 ft. I have recently installed an outdoor camera at 150 ft and the signal does not reach. The technician suggested moving the booster to a different area of our home. However, the cost for this service is $100.00. I have explained that the location where the booster was installed was not my choice, there should not be a charge to relocate it. I am very upset as I am unable to use the camera and because I am being charged to relocate it. The company is taking advantage to collect fees for a relocation that was not my choice. I will share this review on as many platforms as possible, this charge is completely unacceptable.








