Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Katherine has been a fantastic resource for us. Payments can be confusing sometimes, especially in the high risk markets, and she has been super helpful in the past 2 years.

Oceniono na 5 z 5

Jocelyn was very helpful and resolved our issue of changing banks very quickly. Everything was handled within a few hours and was very easy to do. Within a day the banking transaction were being handl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had an issue with our Credit Card terminal yesterday morning and after 1 hour and 45 minutes speaking thru a CSR in Jamaica who was extremely patient and helpful in trying to solve the issue, we... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Been with Bankcard for numerous years. Work every closely with reps over that time and each time they took the time to understand and get to know our company and employees. The last rep we worked with... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pozabankowe usługi finansowe
  2. Obsługa kart płatniczych

Napisane przez firmę

Zenti is an innovative and human-first leader in the merchant services and payment processing industry. We specialize in high-risk payment processing for industries like firearms, CBD, adult entertainment and so much more! We're constantly looking for new, fresh and creative ways to save you money! If you're looking for merchant services or payment processing that is tailored to your business, transparent and human, you've found us!


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

66 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(66)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent Customer Service!

Hanna H. was incredibly helpful, prompt, and easy to work with when my small business was looking for credit card processing services. She made the somewhat-tedious underwriting process as easy as possible and always had thoughtful answers for me.

Bankcard's customer service is fantastic!

28 września 2022
Logo Zenti

Odpowiedź od Zenti

Thank you, David! We're happy to hear that you had such a positive experience with Hanna and Bankcard.

Oceniono na 5 z 5

5 stars services

Absolutely perfect. Highly recommended !

17 września 2022
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Odpowiedź od Zenti

Thanks so much, Andrew! We're so glad to hear you're satisfied with your service. We look forward to continue working with you and watching your business thrive! :)

Oceniono na 5 z 5

I don't have much experience with the…

I don't have much experience with the company yet but I've dealt pretty extensively with Hanna Holland. She is hands down the best CSR I've ever dealt with. She is on her A game every time I've needed something.

2 września 2022
Opinia niezależna
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Odpowiedź od Zenti

Thanks for your kind words, Steven! Hanna is truly a rockstar and we're lucky to have her as part of the team. Your experience and satisfaction is our top concern here at Bankcard so if there's anything you need, don't hesitate to reach out. We look forward to watching your business grow and providing you with the best service for your recently approved account! :)

Oceniono na 5 z 5

Easy approval process and great customer support

This company was wonderful to work with. The representative I worked with (Katherine) was an amazing help and had constant support and responded rapidly to any questions or concerns I had.

8 listopada 2021
Opinia niezależna
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Odpowiedź od Zenti

Thank you, Gabe! We're always here to help :)

Oceniono na 5 z 5

We had an issue with our Credit Card VX520 Terminal!!

We had an issue with our Credit Card terminal yesterday morning and after 1 hour and 45 minutes speaking thru a CSR in Jamaica who was extremely patient and helpful in trying to solve the issue, we came to the conclusion that our existing terminal had seen it's time. She connected me to Jocelyn Bashi up in TSUN (Michigan-for those non- Buckeyes) who took care of the replacement procedure for our terminal immediately. Jocelyn indicated the procedure and said that we should receive our unit today. The new terminal arrived from FedEx around 1:40 and as I was plugging the new unit in with power, Jocelyn called to see if we had received it OK...what timing and what service...thanks to her we were up and running without much delay...we greatly appreciate the great and timely service, so hats off to Miss Jocelyn up in TSUN...Go Buckeyes!!
Les Swearingen
R&J Bardon Printing
Columbus, OHIO

17 marca 2020
Opinia niezależna
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Odpowiedź od Zenti

Thank you so much for reviewing!

Oceniono na 5 z 5

More then a merchant services provider.

Been with Bankcard for numerous years. Work every closely with reps over that time and each time they took the time to understand and get to know our company and employees. The last rep we worked with Mackenzie O, made our experience and time with Bankcard amazing. Her endless efforts to go up and over what was asked, made the decision to leave Bankcard extremely difficult. Most places see your business as nothing more then a monthly amount and a MID but not Bankcard. We will be on the lookout for any business opportunity that would allow us to work with the great and knowledgeable staff at Bankcard Services. We would like to thank Micheal, Marissa, Mackenzie and all the great staff we had the pleasure to work with over the years. Thank you.

16 stycznia 2020
Opinia niezależna
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Odpowiedź od Zenti

Thank you for your review! We are happy doing business with you!

Oceniono na 5 z 5

Jocelyn was extremely helpful and…

Jocelyn was extremely helpful and knowledgeable about the products and the process. She took the time to check on us so that we had all the assistance we needed. 10/10 experience!

16 stycznia 2020
Opinia niezależna
Logo Zenti

Odpowiedź od Zenti

Thank you for the positive review Justin!! Please let us know if there is anything else you need help with.

Oceniono na 5 z 5

All-Around Great Experience

Jocelyn was extremely friendly and helpful! I plan on buying a second wireless credit card machine from her & she was invalueable in the process. She secured my delivery of the machine for me in just 48 hours & I was blown away! Thank you very much!

1 września 2019
Opinia niezależna
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Odpowiedź od Zenti

You are so welcome!! Once you are ready to purchase another wireless credit card machine, we would be more than happy to assist you!!

Oceniono na 5 z 5

Jocelyn was very helpful and resolved…

Jocelyn was very helpful and resolved our issue of changing banks very quickly. Everything was handled within a few hours and was very easy to do. Within a day the banking transaction were being handled by our new bank, which was very impressive and very much appreciated as we were trying to close out our old bank account and needed to get all activity transferred over to our new bank as quickly as possible.

22 lipca 2019
Opinia niezależna
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Odpowiedź od Zenti

Thank you for the positive review about one of our employees. We are always happy to help you!

Oceniono na 5 z 5

Jaclyn provided great service to me and…

Jaclyn provided great service to me and super friendly, I would definitely recommend her to friends and or family who need her services.

5 lipca 2019
Opinia niezależna
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Odpowiedź od Zenti

We are very glad to hear that!! Thank you for being a loyal merchant.

Oceniono na 5 z 5

The only problem I had was the long…

The only problem I had was the long wait time over the phone, so I used the text program to a tech and it worked out great.

30 maja 2019
Opinia niezależna
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Odpowiedź od Zenti

I am glad everything worked out for you! Our team is always happy to assist you!

Oceniono na 5 z 5

Giovanna Arabo and Marissa Lovegrove

Giovanna and Marissa, both who helped me in the installation process of credit card machine, were very kind to answer to all possible questions. Both were great!

26 grudnia 2018
Opinia niezależna
Logo Zenti

Odpowiedź od Zenti

Thank you for your positive review Moonsook! Our team is happy to help and love working with you!

Oceniono na 5 z 5

Thank you for your service!

Thank you for your service. I was helped and given great service!

21 grudnia 2018
Opinia niezależna
Logo Zenti

Odpowiedź od Zenti

Thank you for the positive review Hisham! We are happy to help you!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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