Yoursplashbacks Recenzje 

243
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We sent a picture of a splashback we had seen & liked, but unfortunately they were unable to copy as it wasn't in their catalogue of designs. However, Chris sent a link to hundreds of similar designs... Zobacz więcej

Oceniono na 5 z 5

there are many companies who sell splashbacks, however, they come in several standard sizes and I wanted one to fit my lovely new wallpapered bathroom, without marring the look of the paper. I got th... Zobacz więcej

Oceniono na 5 z 5

Really really pleased with our mini light grey basin splashback. Took about two weeks to deliver as quoted, extremely well packaged to protect it, a small bespoke cut size which matched what we wanted... Zobacz więcej

Oceniono na 5 z 5

Great Service. Wanted something different for a kitchen clock and a chopping board. Sent two holiday photos. Received edited photos for approval, which I made small change to and returned. I now see w... Zobacz więcej

Informacje dotyczące firmy

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  3. Cięcie szkła
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Napisane przez firmę

Glass Kitchen Splashbacks & Upstands Digitally printed glass splashbacks & upstands, wall clocks & chopping boards.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

243 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(243)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
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Oceniono na 5 z 5

The robin splashback was exactly as…

The robin splashback was exactly as advertised and will look lovely once it is fixed to the wall (we are waiting for the wall to be painted). The delivery time of about 10 days was good. The matching clock and chopping board are great. All the items were very carefully packaged and arrived undamaged. Very happy with our choice.

25 listopada 2024
Oceniono na 5 z 5

Very prompt service.

Very prompt service.
Clock arrived but on hanging
on wall unfortunately glass
had shattered.Contacted
the owner Chris and he gave
us a master class in customer service and exchange.

18 listopada 2024
Oceniono na 5 z 5

Wow ,

Wow ,, just put our splash back up after decorating, IT LOOKS AMAZING :) ,, thankyou so much, high quality and delivery!!! , absolutely HIGHLY RECOMMEND, thankyou so much
Wish I could post a photo xx

30 października 2024
Opinia niezależna
Oceniono na 1 z 5

Absolutely rubbish after sales and calling a customer a liar AVOID

After having our small splashback to cover an upstand fitted along with a glass 5 burner gas hob 11 months ago in the last week we have noticed a small floor at the top edge of the splash back so contacted the company showing videos and pictures because it’s physically impossible for any flame to reach the splash back ( even though the person at this company seems to think I’m a liar ) a gas safe engineer fitted the hob to the code of conduct set out in uk regulations that the outer edge of the flame cannot be less than 3.5” from the splash back they have video evidence as well as pictures but they still feel that it’s a burn at the top edge the flame has to be magical double in size and also rise 4” as well the person from this company tells me he’s been selling splash backs for 7 years and he knows what has happened to it they are a disgrace calling me a liar making out at 55 years old I definitely caused the floor in the splash back well if you are going to buy any form of splash back go somewhere else because the lack of both after sales customer service is shocking I’ve run my own business for 18 years and I have never been made to feel that I’m a liar and have in fact caused this damage I have 5 cameras on the outside of my property this company must have some inside because they seem to know exactly what is happening in my house absolute cowboy customer service now today their employee Monica says that there must be 6” from splashback to edge of the glass hob, in that case our hob would be flapping around about 4.5” in mid air at the front edge of our worktop honestly people these are definitely not trustworthy as a company use at your own risk our expensive bespoke kitchen is deflected by this inferior product zero compassion and also zero customer service skills AVOID LIKE THE PLAGUE

15 października 2024
Opinia niezależna
Oceniono na 1 z 5

Shoddy quality control, you dont get what you pay for so buy the cheaper ones!

Shoddy quality control, you don’t get what you pay for so buy the cheaper ones.
I bought 1 large glass splashback and 2 smaller ones for my penthouse rental apartment. They were bought to keep the granite worktops from getting marked. I chose not to buy cheap ones and thought that if I bought the good quality expensive ones they would be not just ok but great. The quality should have been perfect. I think my expectations were too high!
I ordered them last minute so they were the last item to install in the apartment. They came with 2 days to spare. I opened them the day after they came only to find that one of them had a missing foot so it could not be used. I was extremely annoyed, had I wanted shoddy unchecked items I would have bought much much cheaper ones from Amazon!
The couple renting the apartment wanted everything perfect and so they should, they are paying many thousands to rent this place. I had done everything perfect so they had what they wanted without any problems.
When I contacted the company and told them what had happened they said to return it. Due to my leaving the country early the next day this was not possible. They said they could send out a new set of feet and I could fit it myself (so that’s what you get for buying the most expensive item).
I explained that I was leaving the country the next day and the tenants were moving in the next day so it was not possible to have it sent out.
I told them that this item could not be used as it tipped if you put anything on it, it was dangerous!
They asked if they could send the part to the tenants and they would fit it. Would you be happy if you have paid many thousands for a beautiful penthouse only to be asked to fix something on the day you move in? Somehow I think not , plus I was not at all happy asking them to do this as they specifically said they wanted it perfect without any problems and they were paying the price to have this service. I was not going to go against my word because some person in quality control did not do their job properly and quality check each item before it’s sent!
The company just didn’t bother their ass to contact me anymore after I refused to ask my tenants to do a repair for this expensive item. They just brushed me to one side, couldn’t care a less, they had their money so what if it’s an inferior product.
The annoying thing is that these are actually really nice but don’t waste your money on them, you could get a shoddy one like I did.
I now have a very expensive piece of glass shoved in a storage cupboard that cannot be used for anything! The apartment looks stupid as I needed the 2 pieces to put either side of the cooker hob on a massive island unit and there’s only 1
I am actually still very angry about this hence why I am writing this review.

6 września 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic service

I ordered a custom design and was worried how it would turn out. But omg it is amazing. Fast delivery and it's everything I wanted and more. 5 stars is too low a score for what these guys have done. Thank you so much.

17 września 2024
Opinia niezależna
Oceniono na 5 z 5

High quality product and great service

Extremely pleased with the high quality product and the excellent service provided. My very large design did not fit the requirements of the online tool but, no problem, the admin team sorted it straight away. The splashback arrived quickly and was packaged very securely. It was easy to fit and looks absolutely fantastic. Thank you.

6 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

The site was easy to navigate

The site was easy to navigate. With a good choice of image's to choose from. The size scale indicator was a little annoying to get precise size.
It would've been helpful to have gotten more email's on product status. However it did arrive within the tinescale.

5 marca 2024
Oceniono na 5 z 5

Found Yoursplashbacks

Found Yoursplashbacks online while looking for splashback to use behind my new cloakroom sink, super easy webpage to navigate through, absolutely love my purchase, it’s a perfect fit! really happy the cost was within my budget and to be honest was the best price I found online quality glass beautiful finish , Super happy would highly recommend and will be shopping for more splashback for the rest of my home 🌟🌟🌟🌟🌟🌟🌟🌟🌟
Package really well 🙌🏼

4 marca 2024
Oceniono na 3 z 5

Review request is well premature

Review request is well premature.
Only just arrived so not known yet how it will last. I’ve
Given it 3 out of 5 cos it looks fine so far but no way to know yet how good it really is.

28 lutego 2024
Oceniono na 5 z 5

Very pleased with the splashback

Very pleased with the splashback , arrived in the time which was stated. Unfortunately we could not install it until the adhesive arrived over a week later as it was sent to the wrong delivery office twice.

28 lutego 2024

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