Your Celebrity Magazines Recenzje 

184
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’m absolutely delighted with the customer service at Your Celebrity Magazines—it truly deserves 5 stars! Every interaction has been professional, friendly, and incredibly reliable. They’re always he... Zobacz więcej

Oceniono na 5 z 5

Ich habe schön ofter bei Your Celebrity Magazines bestellt und wurde noch nie enttäuscht. Die Lieferung erfolgt sehr schnell und die Magazine werden in einer sicheren Verpackung versandt. Für YCM kann... Zobacz więcej

Oceniono na 5 z 5

Customer service was wonderful and thoughtful when I had questions. The package came fairly quickly as I’m relatively far from the UK. The magazine was packaged so well! Would certainly recommend!

Oceniono na 1 z 5

Horrible communication and customer service. Sent multiple emails asking for updates on my order, but received no response or a response with wrong information (and someone else’s tracking number). It... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep kolekcjonerski
  2. Kolportaż gazet
  3. Kiosk z prasą
  4. Księgarnia z białymi krukami

Napisane przez firmę

Welcome to Your Celebrity Magazines! Discover a treasure trove of celebrity magazines. With a stellar (4.8/5) score and over 4.5k reviews on the shop app here shop.app/m/yourcelebritymagazines Trust us for your celebrity culture fix!


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

184 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(184)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 55

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent Service

Jonny was very helpful and always quick to respond via email. Jonny helped with sourcing a brand new copy in fantastic condition after letting me know the only copy they had left in stock of the magazine I wanted had scratches to the cover.

Fantastic service! I can’t wait to buy from you again!

20 września 2023
Opinia niezależna
Oceniono na 4 z 5

Great team of consultants

Very friendly and efficient customer service.
I had contact with two of their consultants - Jonny and Megan.

They reply very fast and giving a great follow up on the orders.

18 września 2023
Opinia niezależna
Oceniono na 5 z 5

Pristine copy

I was a little nervous ordering overseas from a company I didn’t know. I ordered the Steely Dan guide. It arrived extremely well packaged, pristine.

9 września 2023
Opinia niezależna
Oceniono na 5 z 5

COMPANY RECOMMENDED

Great customer service and product. I got it safely, not one scratch on it. The managers were nice and they replied to my email very fast so I was really satisfied. Would 100% order again

7 lipca 2023
Opinia niezależna
Oceniono na 4 z 5

Good customer service

My confirmation mail got deleted, and it took 44 days for my package to arrive.
Though when I wrote to customer service they were quick to respond, gave a great explanation, and resent my mail.
4 stars since shipping was so long and I did have to contact them but all in all I would definitely order again

6 lipca 2023
Opinia niezależna
Oceniono na 4 z 5

Quick customer care

Magazine arrived damaged (it's a souvenir issue), however this has been quickly resolved with option of replacement or refund.

22 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Order didn't arrive

Ordered a magazine in January and it still hasn't arrived.
They didn't even give me a tracking number so I have no idea where my order is.

After I left this review I immediately got an E-Mail asking me to remove this review. I find that very unprofessional and weird.

19 stycznia 2023
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

Sorry to hear this. Have you contacted support to seek help about your order?

Please contact jonny@yourcelebritymagazines.com and they can sort out a replacement or refund. Thanks.

Oceniono na 5 z 5

Great Harryfest !!

Incredibly well organised Harryfest event. Johnny Bancroft and his team made it such fun and were really lovely and welcoming. Got my tickets as soon as I ordered them- no problems. Hope they do another one soon!

4 marca 2023
Opinia niezależna
Oceniono na 2 z 5

Magazine cover a Sainsburys advert

Magazine not as described. Customer service very bad and left my 12 year old daughter sore and out of pocket money! She bought what was called "Cover and Article" of Billie Eilish. "defective cover" was written in the description. What arrived was a Sunday supplement article with no cover cover at all, defective would have been fine. The cover was a Sainsburys advert for sweetcorn! We wrote complaining with a photo, they said send it back for a refund, she was loath to spend more money on the postage but reluctantly did (she's 12). I handed it directly at the post office myself, they claimed it hadn't been returned but refunded a weird 3/4 of the cost "for good will" and didn't offer to pay the postage either. Very poor. I gave 2 stars because at least they answered messages... Now they have responded I am even more unhappy because they are saying they said something they didn't say to make them look better. At they time they could have easily refunded the 6 odd quid and be done with it without needing it to be returned, they knew what they had sold her wasn't worth anything!

21 lutego 2023
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

Buyer (comfirmed as 12 Years Old) provided with a refund despite not recieving the item back as a goodwill gesture. They did not read the listing description explaining the defect which clearly states 'Sadly due to a production error the cover of this issue was not shown. The listing only contains Billie inside the issue. The cover is an advert cover only'.
https://www.yourcelebritymagazines.com/collections/billie-eilish/products/guardian-weekend-magazine-31st-july-2021-billie-eilish-cover

The item was heavily reduced due to this and despite trying to explain to the buyer this and accepting a return instantly they were still not satisfied.

Oceniono na 5 z 5

Pedido reenviado

En noviembre hice el pedido de la revista donde aparecia zelenski como persona del año, pasado un tiempo como no la recibi volvi a contactar y me la volvieron a mandar.

17 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Great selection - great service

Found a magazine on this site that I thought I'd missed out on . Placed my order then announced my news to family. Transpired my daughter , knowing I badly wanted ot, had sourced one for me. Contacted company requesting cancellation and received a friendly personal reply confirming cancellation within minutes - and this was on a Sunday. Impressive!

22 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

I'm really happy with my order!

I'm really happy with my order!! the magazine is well packaged it's great!! and it's not very expensive so it's great!! i live in france, so it makes me very happy to be able to buy magazines like that! ( I took the annual review of harry styles )

1 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Creepy, overpriced and no care taken

They creepingly found me on twitter replying to my a celebrities tweet about where to get the magazine he’s in. The magazine on their website was overly priced and was charged more than stated for shipping. But I was desperate and couldn’t find anywhere else to buy it. The magazine came bare in a plastic satchel that was ripped in multiple places. The magazine had absolutely no protection from weather or anything else it could have faced along its journey from the UK to Australia. I would avoid buying from this company.

24 listopada 2022
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

Sorry to hear you have had this experience. Have you contacted our support team at jonny@yourcelebritymagazines.com to resolve this issue? We don't have a record of your details on our system but if you want to reach out to our team we can assist you further.

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