Your Celebrity Magazines Recenzje 

184
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’m absolutely delighted with the customer service at Your Celebrity Magazines—it truly deserves 5 stars! Every interaction has been professional, friendly, and incredibly reliable. They’re always he... Zobacz więcej

Oceniono na 5 z 5

Ich habe schön ofter bei Your Celebrity Magazines bestellt und wurde noch nie enttäuscht. Die Lieferung erfolgt sehr schnell und die Magazine werden in einer sicheren Verpackung versandt. Für YCM kann... Zobacz więcej

Oceniono na 5 z 5

Customer service was wonderful and thoughtful when I had questions. The package came fairly quickly as I’m relatively far from the UK. The magazine was packaged so well! Would certainly recommend!

Oceniono na 1 z 5

Horrible communication and customer service. Sent multiple emails asking for updates on my order, but received no response or a response with wrong information (and someone else’s tracking number). It... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep kolekcjonerski
  2. Kolportaż gazet
  3. Kiosk z prasą
  4. Księgarnia z białymi krukami

Napisane przez firmę

Welcome to Your Celebrity Magazines! Discover a treasure trove of celebrity magazines. With a stellar (4.8/5) score and over 4.5k reviews on the shop app here shop.app/m/yourcelebritymagazines Trust us for your celebrity culture fix!


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

184 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(184)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 55

Napisz recenzję
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Oceniono na 1 z 5

Do not buy from this company they take…

Do not buy from this company they take your money and don’t provide you with your items then they ignore all form of contact. I wouldn’t even give them the one star

Had to chase up my order. Then received one out of three items. Contacted them again to be told both was coming out. Received two separate emails for each item with same tracking number. Then only received one of the items. Emailed, messaged on messenger and commented on their post asking for a response. Got ignored. So took my money and didn’t provide my item

23 kwietnia 2026
Opinia niezależna
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

Hi Jemma, I am so sorry for your experience. I have reached out to you personally to resolve this for you with a full explanation for you.

Oceniono na 1 z 5

Late delivery rude customer service

Ordered on 1sr April with a release date of 23rd but didn’t receive it until the 5th of May! 2 weeks late and customer services only responding the day after it was delivered with “ I believe that this was delivered yesterday!“ no apology for the wait or explanation as to why it took so long and the exclamation point is just plain rude.

6 maja 2026
Opinia niezależna
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

Sorry for the delay in receiving your order. I have reached out to your personally with an explanation and apology :)

Oceniono na 1 z 5

Order arrived damaged. no support whatsoever after that

Order #165300
I sent them photos of the condition my Magazine was delivered in (badly damaged cover and lots of creases) and i got no further support from them, will edit this review if anything new comes up

2 kwietnia 2026
Opinia niezależna
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

I am sorry to hear about the experience. A member of our team will reach out to provide further support.

Oceniono na 5 z 5

In Yourcelebritymagazines we trust!

They truly understand how to make a fangirls life easier!
Especially limited prints can give you such FOMO and it's nice to know someone got your back.
10/10 experience, super fast working and super friendly customer service.

8 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great experience!

Have made several orders to Paris, fan of Louis Tomlinson and Harry Styles. Perfect packaging, never a complaint. Reactive customer service thanks a lot!

8 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Best place for international magazines !

Incredible staff, so helpful and very kind. Although some magazines may look pricy you have to understand that they’re paying for the delivery, import fees and so on… and compared to resellers online these guys are the best priced around! Will go above and beyond for customers wanting a magazine. Fast delivery. 10/10 recommend

8 kwietnia 2026
Opinia niezależna
Oceniono na 4 z 5

Customer service

The magazines are pricy which is the reason of 4 stars instead of 5, but customer service is great and you can actually talk to someone. I really appreciate that. I am quite pleased and will order through them again.

6 kwietnia 2026
Opinia niezależna
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

Thanks for your message and kind words. For anything Connor Storrie or Heated Rivalry the cost for us to source these products is reflected in the higher prices which are passed by publishers and suppliers. Thanks for your understanding.

Oceniono na 3 z 5

British GQ Magazine BTS is Back

Update: so after my review and contacting via social media they offered to send out a new magazine, which arrived in much better condition. The Director of the Company has also been in touch with an explanation of what went wrong for my daughter. They’ve taken onboard my comments to ensure this doesn’t happen again.

I ordered the GQ March edition magazine BTS are back. I ordered the magazine on 13 Feb and they state the dispatch time is within 2-3 days. Dispatch was much longer and it didn’t arrive until 25 February.

The magazine arrived in a plain brown envelope, with no padding. The envelope was all ripped with the magazine having marks on the spine, the top and bottom and the edges were all curled. The magazine was ordered due to it featuring BTS on the front cover and inside. The magazine was ordered to be a collectors item to display but as it’s damaged on the front this isn’t possible.

I’m a member of a BTS group and lots of fans (Army) have stated their magazine arrived damaged too. So this is not a one off. This is extremely disappointing as the company are charging much more than the magazine would cost to buy in a shop even excluding postage so you would expect it to drive in prestige condition.

I have emailed the company attaching photos, requesting a refund and have also contacted them on Instagram but so far, they have not had the decency to reply. Very strange as they were quick enough to respond when I queried where the magazine was.

26 lutego 2026
Opinia niezależna
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

Hi Jackie,

I am sorry to hear about your experience. Feel free to reach out

In terms of delivery timeframe. The item was a pre-order and the offical release date was the 25th February so recieving it on this date is well within our delivery guidelines.

Due to the huge demand for this issue, we used external suppliers in order to ensure there were no delays in receiving orders. All feedback about damage has been passed on to them to ensure future orders are not affected.

In terms of not recieving a reply to your messages - this is very unusual and would like to investigate further. Could you email me at jonny@yourcelebritymagazines.com

Thanks!

Oceniono na 1 z 5

AVOID THIS SITE – They ship damaged goods and refuse to take responsibility!

I ordered a "new" magazine, and it arrived with a permanent vertical crease running down the front cover. When I provided clear photographic evidence of the damage, their customer service gave the most ridiculous response I’ve ever heard.

They actually claimed that because the magazine is still "readable," it isn't considered damaged! According to their logic, they could send you a magazine soaked in water or ripped in half, and as long as you can read the words, they won’t offer a free replacement.

To make matters worse, they told me that if I wanted a replacement, I would have to pay for the return shipping myself. They are essentially trying to fine me for their own failure to deliver a product in professional condition.

This company hides behind "readability" to scam people out of receiving the quality they paid for. They do not care about customers or the condition of their products. Save your money and buy elsewhere, anywhere that actually understands what "New Condition" means.

Absolute disgrace of a business.

21 grudnia 2025
Opinia niezależna
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

Hi Saga,

Sorry to hear you were unhappy with your item. All damage claims are treated very seriously and investigated thoroughly.

We ship our magazines all over the world at very reasonable shipping rates. At this time we can't guarantee collectors grade quality magazines. All magazines will be new and unread and sent with cardboard protection on both sides of a padded envelope.

Oceniono na 4 z 5

A confusing way of handling shipping internationally.

First off: Their Customer Service is great (5stars for them).
But there is a but: Their handling and shipping leaves something to be desired, I ordered a magazine on the 13th of December, it was in stock, so I thought it would be shipped in the next couple of days.
However after Christmas it was still not shipped, after I contacted them it appeared that they were closed for the holidays from 19 December through 6 January.
Customer Service reacted right after they returned for business. 2 days later it was shipped and I received a tracking number. On Saturday the 17th of January it was still in the USA, so when I got a mail later that day that the package would be delivered that same day I expected that something went wrong as I am living in the Netherlands.
After contacting Customer Service I found out that it would be delivered at an agent that would arrange the final shipping to Europe. As the agent was closed during the weekend the package was delivered there on the next working day. Middle of that week i received a mail with a new tracking number and today (01/26/2026) I finally received the magazine I ordered. (3 stars for the handling and shipping)

All in all a very eventful way of doing business, especially as this was the first time I did business with this company. Knowing this the next time I know what is coming, but this time it made me very nervous.

Thankfully they have a great Customer Service that reacts very fast, and they helped me through this adventure. And I think that they need them with this way of shipping internationally.

So you need to be patient doing business with them.

26 stycznia 2026
Opinia niezależna
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

Thanks for your comments, we are working on a better system but it is always helpful to share your experience :)

Oceniono na 1 z 5

Complaint Regarding Non-Delivery of Order #151246

I placed an order on 23 November for the Vogue UK magazine with diary (£15), order number #151246, and I have still not received it.

This was meant to be a Christmas present for my daughter, which makes the lack of delivery even more disappointing.

What’s worse is that I have filled out the company’s contact form multiple times and have been completely ignored. No response, no explanation, nothing. Being treated this way as a paying customer is unacceptable.

I’m extremely disappointed by both the service and the lack of communication, and honestly quite shocked that no one has taken the time to respond or resolve this.

At this point, I would expect either the item to be delivered immediately or a full refund.

23 listopada 2025
Opinia niezależna
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

We’re really sorry to read this and completely understand how upsetting it must be, especially as this was meant to be a Christmas present for your daughter. We’re also very sorry that you felt ignored. That’s not the experience we want any customer to have.

After reviewing our records and delivery history for order #151246, the courier tracking shows the package was marked as delivered, with GPS tracking. That said, we understand how frustrating this situation is, and given the circumstances, we will be issuing you a full refund.

Our customer service team will be in touch directly to confirm this and ensure everything is sorted as quickly as possible. We’re genuinely sorry for the disappointment this has caused and appreciate your patience while we resolve it.

Oceniono na 1 z 5

Very slow service

Ordered on 20th November, I understand it’s coming from the US so it may take longer. Firstly had to email to get the tracking. The tracking hasn’t updated since December 8th. I’ve received one response from the company since the 8th too, after emailing numerous times. The email offered no resolution or help, and I’m still waiting on a reply.

20 listopada 2025
Opinia niezależna
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

We’re really sorry about this and completely understand your frustration. This isn’t the level of service we aim to provide. Our customer service team is getting in touch with you as a priority to check the tracking, explain what’s happening, and make sure this is properly resolved for you.

Thank you for your patience so far, and again we’re very sorry for the lack of communication. We’ll be in contact shortly.

Oceniono na 5 z 5

Great customer service

I placed an order 1 month ago and still not arrived.
Company has resent the item as original item was lost and provided a tracking reg via Evri ,kept informed throughout
Thankyou

28 października 2025
Opinia niezależna
Logo Your Celebrity Magazines

Odpowiedź od Your Celebrity Magazines

Hi there, thanks for your review. We’ve checked everything on our side and can confirm we have been in touch and helping to resolve the delay with your order. We understand how frustrating long courier waits can be, and we’re continuing to work on this for you.

As we have been actively assisting you, we’d really appreciate it if you could update or remove your review so it reflects the support you’ve received. If there’s anything else you need, just reply to our last email and we’ll be happy to help.

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