You Know Who'sRecenzje 

3644
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer w... Zobacz więcej

Oceniono na 5 z 5

The cushions/pillows were fabulous, great price for quality items. The waistcoat fitted well. Any issues are always dealt with efficiently. Bit of a shock to suddenly have to pay postage, did not see... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Would have given 5 ⭐ only I had a problem with delivery. Very pleased with the products and received a refund on my delivery very quickly. Will certainly use again only won’t bother paying for the nex... Zobacz więcej

Oceniono na 4 z 5

Happy with first order , however can’t review second order as have not received yet . The reason for delay is warehouse move , but after my order which I was informed would be delayed , I was sent... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą damską
  2. Sklep odzieżowy

O You Know Who's

Napisane przez firmę

High street brands for less.

You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.

Products are available both online and in a physical You Know Who`s shops across United Kingdom.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 65% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(3644)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 302

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Very pleased with my order ….. Except

Would have given 5 ⭐ only I had a problem with delivery. Very pleased with the products and received a refund on my delivery very quickly. Will certainly use again only won’t bother paying for the next day delivery again.

4 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

I purchased items on the 6th june 2026

I purchased items on the 6th june 2026, amount 27.99
Why are you taking two payment out for my purchase .
My bank account is saying
Paypal (KGB FASHION) £27.99
And also another payment
Paypal(KGB FASHION KG) £27.99
I would like someone to contact me please ,I have sent a message from the site as that all i can do , there is no phone number or email address. This is disgusting and you advertise this all on social media .
I am contacting my bank and paypal today .
Will never use the site again after this. Ripping people off. And no contact t details.

6 czerwca 2026
Opinia niezależna
Logo You Know Who's

Odpowiedź od You Know Who's

Hi there,

Thank you for your review.

The two payments on the PayPal account is a visual error on PayPal's end. 

I can confirm that only one of these charges will go through.

The pending charge will not leave your account and only one order will be processed / sent.

Hope this clears things up.

Oceniono na 5 z 5

Excellent

Ordered some Silent Night pillows, fantastic price, arrived in 2 days and they are brilliant (and were a lot cheaper than elsewhere) - recommended.

31 maja 2026
Opinia niezależna
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you for taking the time to leave us a 5-star review. We're thrilled you had a great shopping experience and hope you enjoy your purchase!

Oceniono na 1 z 5

I placed my first order with You know…

I placed my first order with You know who's and after 2 weeks of liasing with Evri my parcel was declared as lost. You know who's said I could have a replacement parcel or a refund. I opted for a replacement parcel which arrived pretty quickly. The item I wanted the most was missing from the parcel !!. I emailed them which each time I sent an email took 2 or 3 days to respond to. They said that all items had been picked and packed which seemed to make out that I was lying about the missing item. !!. They then emailed saying that the money for the missing item had been refunded when they still had some in stock ! I didn't want a refund. I wanted the item. The order I placed was mainly because I wanted them. What a joke. So frustrating

14 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Good value site

Good value site - easy to order and return items

20 maja 2026
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you for your fantastic review! We're delighted your order met your expectations. We truly appreciate your custom and look forward to serving you again.

Oceniono na 5 z 5

The cushions/pillows were fabulous

The cushions/pillows were fabulous, great price for quality items. The waistcoat fitted well. Any issues are always dealt with efficiently. Bit of a shock to suddenly have to pay postage, did not see that coming, but it wasn't excessive. Very happy with my shopping.

20 maja 2026
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you for your fantastic review! We're delighted your order met your expectations. We truly appreciate your custom and look forward to serving you again.

Oceniono na 5 z 5

I so happy ordering from company,,the…

I so happy ordering from company,,the delivery and packaging is very great, value for the money as described on the website will continue to place my order there thank you.

20 maja 2026
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you for taking the time to leave us a 5-star review. We're thrilled you had a great shopping experience and hope you enjoy your purchase!

Oceniono na 5 z 5

Happy customer

Easy to use website. Jacket I ordered fitted perfectly and was an amazing price. Fast delivery and well packed. Really good website.

20 kwietnia 2026
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you for taking the time to leave us a 5-star review. We're thrilled you had a great shopping experience and hope you enjoy your purchase!

Oceniono na 4 z 5

Good quality products and a good…

Good quality products and a good bargain too especially with having kids and in today's prices, its a little hit and miss on some things and sizes but I always keep an eye on the site. Also delivery is well timed too

27 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Poor quality

Very disappointed with the quality of the quilt covers I bought from this site, one has a very large fault right across it and the other has not been sewn properly
Won’t buy from them again!!

21 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great Prices!

Great prices on a wide variety of branded goods. Easy to navigate website, quick delivery and simple return procedure. What's not to like?

20 kwietnia 2026
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you for your positive feedback :)

Oceniono na 5 z 5

Great value, don’t miss out

This is the 3rd time I have ordered from them, great quality for a great price. Will be ordering a lot more. Deliveries are very quick.

20 kwietnia 2026
Logo You Know Who's

Odpowiedź od You Know Who's

Thanks for the 5 stars! Your support means a lot to us

Oceniono na 2 z 5

Quality of products are cheap and nasty…

Quality of products are cheap and nasty .
Received incorrect items
Will not use them again

30 kwietnia 2026
Opinia niezależna
Logo You Know Who's

Odpowiedź od You Know Who's

We’re really sorry to hear about your experience. This isn’t the standard we aim to provide. Receiving incorrect items and being disappointed with the quality is understandably frustrating. Please contact our customer service team so we can put this right for you as quickly as possible

Oceniono na 2 z 5

I didn't receive my last order as this…

I didn't receive my last order as this company uses a courier that more often then not either lies about delivery or misplaces parcels. I ended up claiming my money back through PayPal as I gave up in the end.

I have decided not to re-order or buy from this company again for several reasons. The main one is the courier (I will NOT be paying extra for next day delivery or another courier). Next reason: there is not enough information on sizing so it is hit and miss if things fit. Also detail on brand, fabric etc as quality and fit can vary so much. In one store I can be a different size to another for example.

Like many others, I can't afford to pay someone money to then have to wait a long time for delivery of goods and then to wait for a refund when things don't fit or aren't the quality we hoped for. So I'll stick to shopping with companies I already know and trust, and have easier/quicker delivery and return options.

16 marca 2026
Opinia niezależna
Logo You Know Who's

Odpowiedź od You Know Who's

We’re really sorry to hear about your experience. Not receiving your order and the issues with our courier are understandably frustrating. We also appreciate your feedback on sizing and product details, and we’re working to improve these areas.

Our customer service team is on hand to deal with these issues, and we hope you’ll consider giving us another chance in the future.

Oceniono na 1 z 5

Terrible 

Well put an order in, never arrived and the customer service is terrible, ordered on 8th and now the it’s the 22nd and still waiting. Have sent emails and you are lucky if they reply to them , if they do reply it takes them 2-3 day each time. Would not recommend to anyone.

22 kwietnia 2026
Opinia niezależna
Logo You Know Who's

Odpowiedź od You Know Who's

We’re really sorry to hear about your experience and understand how frustrating this must be. We were actively working with the courier to locate and deliver your parcel; however, their responses and investigations can take up to 48 hours, which can unfortunately cause delays.

We can see your parcel was delivered on 22/04, and we sincerely apologise for the delay with DHL. Our customer service team always aims to respond within 24 hours; however, information provided by the courier can sometimes take longer to receive. Your feedback is important, and we hope you were satisfied with your items.

Oceniono na 1 z 5

What a waste of money

What a waste of money! Got my daughter some “supposedly” M&S tights, pack of grey… great, £7 all in with postage…

She wore once for school and the elastic went… I thought maybe it was just one pair out of 3, oh no… wore a second pair and the same happened, had to throw all 3 in the bin… don’t waste your money guys they are either faulty or seconds as never had that kind of quality from marks and Spencer before.

18 marca 2026
Opinia niezależna
Logo You Know Who's

Odpowiedź od You Know Who's

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. This is not the quality we aim to provide, and we understand how disappointing this must have been.

Please could you contact our customer service team, who will be happy to arrange a full refund for you. We’ll also ensure this is looked into further with our supplier.

Oceniono na 1 z 5

I recently bought 4 pillows

I recently bought 4 pillows, two of them were hotel quality. I have never felt pillows like this, absolutely brick had and full of small hard pieces of what I take to be bits of foam. They are absolute rubbish. I wish I had opened them sooner so I could have returned them but was waiting for room to be decorated. If I went onto a hotel and got pillows like this then I’d be asking for a refund. You need to check the quality of all items that you’re selling.

10 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Thrilled

I am so happy with the items I have bought from here. I can't believe the prices I paid for such fantastic clothes.
It almost seems to good to be true. Highly recommend.

8 kwietnia 2026
Opinia niezależna
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you so much for your lovely feedback! We’re really pleased to hear you’re happy with your items and that you feel they offer such great value.

We truly appreciate your recommendation and hope to see you shopping with us again soon.

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