You Know Who's Recenzje 

3657
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The cushions/pillows were fabulous, great price for quality items. The waistcoat fitted well. Any issues are always dealt with efficiently. Bit of a shock to suddenly have to pay postage, did not see... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer w... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Happy with first order , however can’t review second order as have not received yet . The reason for delay is warehouse move , but after my order which I was informed would be delayed , I was sent... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Excellent prices.Delivery took a long time. Some items returned, refund given very quickly. Will buy from here again but could I suggest that the composition of the garments are given. I cannot wear... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą damską
  2. Sklep odzieżowy

O You Know Who's

Napisane przez firmę

High street brands for less.

You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.

Products are available both online and in a physical You Know Who`s shops across United Kingdom.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 70% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(3657)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 236

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

RETURNS

Ordered two tops in an 18 and a large size - these did not fit so requested 'how to return' a fortnight ago. These clothes did not even fit a size 16 friend. No response so take it they do not accept returns on the cheaper items. Bad business.

20 lipca 2026
Oceniono na 1 z 5

Terrible experience with delivery…

Terrible experience with delivery service.
They ring with a random number, without prior notice if not answered refused to deliver parcel. Poor communication regarding delivery time.
This has put me off to purchase again with YKW. Still awaiting my parcel.

3 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

I've ordered from them before and have…

I've ordered from them before and have always been pleased with how my items have been packed. However, this time I was very disappointed.
The two pillows were packed well in cellophane , but the bath towel and short-sleeved cardigan appeared to have just been thrown into the parcel. They arrived so badly creased, including the little short sleeved cardigan , which now I will have to try and get the creases out which wasn't what I expected.
I hope the company will take a little more care with packaging clothing and textiles in future, after all it still cost money even though the items are cheaper .

27 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Great customer service

Great customer service
Recieved my 1st order and one item was missing, I emailed and with in 2 days it was sent to me. The quality on the clothes I had was fabulous and the prices so cheap. May take a little longer to deliver but worth the wait. I will be ordering from them again

10 lipca 2026
Opinia niezależna
Oceniono na 2 z 5

Always something wrong

I don’t know why I keep ordering from here because I’ve ordered probably 10 times and had 1 or 2 orders that were correct!
Items missing, wrong sizes, this time I’ve got a missing t shirt I ordered for my daughter …they don’t even put a note or anything in to tell you things are out of stock or missing, youve got to be psychic or chase them which takes ages to get a response.
One upset little girl that wanted that top for her holiday!

8 lipca 2026
Opinia niezależna
Oceniono na 2 z 5

Delivery took a while

Delivery took a while. The items I ordered were From clothing companies that I’ve never heard of. Clothing quality was cheap too. I’m not sure where the items are stored but there was a very weird smell coming from them. Sizing was off, I’m a size 10 and ordered one dress in a 12 but still too tight. Won’t be using again .

7 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

I asked you cancel an order but instead…

I asked you cancel an order but instead I have an email saying you're dispatching it. Where is your customer service?

3 lipca 2026
Opinia niezależna
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you for your review, unfortunately you were reaching out to our customer service team regarding cancelling your order during our out of office hours. Our customer service team are available 8-4:30 Monday to Thursday and 8-2 Friday. We aim to respond to emails at the earliest convenience however this can take up to 48 hours during busy periods.
We aim to cancel orders on request however if they have entered the processing stage this is not always possible.
We do also have a free 14 day returns service.

If you need any further assistance with this order please contact customer services.

Oceniono na 4 z 5

Great company some good quality bargains!

Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer wait. Will keep using you know who's and I would recommend.

19 czerwca 2026
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you so much for your review! We're thrilled to hear you had a great experience with your online order. We truly appreciate your support and look forward to serving you again soon!

Oceniono na 1 z 5

WHERE ARE THE GOODS I'VE PAID FOR?

Despite sending messages no communication regarding the items I've paid for. Items havent even been prepared for despatch. No number to ring only a little box to send messages which are ignored.
If I dont receive the goods or a refund I'll be taking this to Trading Standards.

27 czerwca 2026
Opinia niezależna
Logo You Know Who's

Odpowiedź od You Know Who's

We're very sorry for the frustration caused and sincerely apologise for the delay. We're currently experiencing an exceptionally busy period, which has unfortunately affected our usual quick dispatch and response times. We've checked your order, and your parcel is due for delivery today. Thank you for your patience, and again, we're sorry for the inconvenience caused.

Oceniono na 5 z 5

Ordering was easy

Ordering was easy, delivered on time and in good condition. Product quality was very good.

19 czerwca 2026
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you so much for your 5-star review! We're delighted to hear you had a great experience and really appreciate your support.

Oceniono na 5 z 5

Easy site to use

Easy site to use. Arrives quickly. Good quality items. Packaged well.

19 czerwca 2026
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you for your wonderful review! We really appreciate your kind words and your support. We look forward to serving you again in the future.

Oceniono na 5 z 5

Great company,delivery when stated

Great company,delivery when stated
Lots of products,great value for money

19 czerwca 2026
Logo You Know Who's

Odpowiedź od You Know Who's

Thank you for your fantastic review! We're delighted your order met your expectations. We truly appreciate your custom and look forward to serving you again.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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