Bought a Chinese Elm from Yorkshire Bonsai. The tree arrived very well packed (by Sam) on the day that I had requested. The tree is in top condition, very healthy and obviously well cared for. I would... Zobacz więcej
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The staff communicated really promptly via email and answered all my queries. The offered lots of advice and guidance to help me choose the right bonsai. It arrived with 24 hours, securely packaged a... Zobacz więcej
Reakcja na opinię
Yorkshire Bonsai were really well experienced in bonsais and were able to give me alot of advice on how to care for my new tree. He has stayed in touch when I have queries and my tree is doing grea... Zobacz więcej
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We were passing and popped in feeling a bit nervous as I have wanted a bonsai for so long but Paul was so welcoming, passionate and professional gave us a tour and talked us through his collection. Se... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Dane kontaktowe
Brookfield Court, LS25 1NB, Leeds, Zjednoczone Królestwo
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
Zaprasza klientów do wystawiania recenzji
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Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Great guys
Great guys. I had an issue with a plant. They sorted it out very quickly, no fuss. I would recommend them to everyone.

Odpowiedź od Yorkshire Bonsai
Exellent products
I purchased the chinese elm bonsai tree, looks amasing, full and healthy, excellent pot, item was very carefully packed, very pleased with the purchase thank you.

Odpowiedź od Yorkshire Bonsai
Chinese Elm Bonsai
I ordered a Chinese Elm Bonsai, it arrived carefully packaged so that there was no damage to the tree during transit. The tree is beautiful and the instructions are clear, I’m a beginner so this is very helpful!
I also placed an accidental order and emailed them to cancel that order which they did promptly. It was hassle free and communication from them was great.
Would definitely keep ordering from them in the future.

Odpowiedź od Yorkshire Bonsai
Great service and online advice via…
Great service and online advice via their chat line

Odpowiedź od Yorkshire Bonsai
Very pleased with service and…
Very pleased with service and product...will buy again without hesitation

Odpowiedź od Yorkshire Bonsai
Absolutely first class, friendly, courteous and informative customer service.
Well I really cannot fault my visits to Yorkshire Bonsai ! Absolutely first class, friendly, courteous and informative customer service from Paul and Nick - in fact everyone Ive had contact with on the team!
I took my large Ficus for repotting because I was too nervous to do it myself. They gave me lots of advice and guidance on general care, and after a swift guided tour my husband was so impressed (not an easy feat with my Hubby!) that he bought me a small Brush Cherry to come home with ! When I returned 4 days later to collect my tree I was quite overwhelmed with the immediate improvement in it - what a fantastic job they have done! and they gave me additional advice and guidance on how to better care for it moving forward. They even checked out my 3 Acers (which Paul had said I could bring with me) and gave me advice about how to move on with them.
Absolutely Top Class - I'll definietly be revisiting in the future, and checking out the website regularly. Thankyou to Paul and the Yorkshire Bonsai Team - You are Great !

Odpowiedź od Yorkshire Bonsai
Bonsai lost all its leaves and died…
Bonsai lost all its leaves and died within 2 days of arrival and despite following their guidance to revive it they refused to refund or replace

Odpowiedź od Yorkshire Bonsai
Really cannot fault - highly recommended
Really cannot fault, my 3rd purchase of a Bonzai Tree ( Brush Cherry / Syzgium ) with matching drip tray from Yorkshire Bonzai - high quality tree looks lovely.
Beautifully packaged and protected for shipping with care.
Arrived in perfect condition.
Recommended

Odpowiedź od Yorkshire Bonsai
I’ve now purchased more than one bonsai…
I’ve now purchased more than one bonsai from this company, and I couldn’t be happier with the experience overall.
My original tree arrived in excellent condition, clearly well cared for and thoughtfully packaged. It settled in immediately and is a real pleasure to own — exactly what you hope for when buying a bonsai online.
On a second order, the tree itself was again of great quality, but unfortunately the pot was damaged in transit by the courier. This was clearly not the fault of the seller, and what really stood out was how they handled it.
They responded straight away, were reassuring and knowledgeable, and without hesitation sent a replacement pot, fresh soil, and clear repotting instructions on a 24-hour tracked service so the tree could be dealt with properly.
The quality of the trees, the communication, and the genuine care shown throughout have been outstanding. Buying bonsai isn’t just about the product — it’s about trust and aftercare — and this company excels at both. I wouldn’t hesitate to recommend them and will happily buy from them again.

Odpowiedź od Yorkshire Bonsai
Very pleased
Both times I have ordered from this company I have enjoyed a very easy and fast customer service from ordering to delivery. There was a vast amount of choice of Bondai trees and when I needed accessories they were easy to choose and buy. I will be going back for more Bonsai if I manage to keep this 1st one alive.

Odpowiedź od Yorkshire Bonsai
Excellent communication and service
Excellent communication and service. I would highly recommend

Odpowiedź od Yorkshire Bonsai
go here for your bonsai trees
Decided to buy a little bonsai tree for Mrs xmas present. It arrived on time and perfectly packaged. I'd seen some other sites where the trees that were sent out looked very little like the photo on-line, but this was was perfectly represented and looks great. I separately bought a drip tray that got damaged in transit, but they immediately sent out a replacement.

Odpowiedź od Yorkshire Bonsai
My mum was so happy with her bonsai
My mum was so happy with her bonsai. Beautiful healthy tree. Unfortunately, the pot had broken during transit. I emailed the company who swiftly responded, was very apologetic, and sent a new pot straight away, which arrived in pristine condition a couple of days later 😊

Odpowiedź od Yorkshire Bonsai
Arrived in great condition and look…
Arrived in great condition and look amazing,

Odpowiedź od Yorkshire Bonsai
Totally amazing service
I have bought my first bonsai and am absolutely delighted with the service I have received. After making my choice and placing orders I was a little worried about it arriving after delivery but the item was so professionally pack it couldn't have
arrived any safer than if I had picked it up myself plus delivery was free . I also had a few questions about future care of my purchase and was helped tremendously by Paul . You could not ask for a more professional service and after care . I will definitely be returning ☺️

Odpowiedź od Yorkshire Bonsai
A beautiful gift.
This was a gift for my brother and it arrived very secure and very good condition. I liked it so much I will be buying one for myself and they look beautiful

Odpowiedź od Yorkshire Bonsai
loved the chinese pivet but couldn't buy the specific Buddhist pine we wanted on the websites
we loved the chinese privet we bought but originally we wanted to buy the budest pine #1261 as well but for some reason we couldn't pick specific trees. so far We've bought about 6 from here but its the first time we encountered this issue.

Odpowiedź od Yorkshire Bonsai
Absolutely highly recommend 5*
Excellent service, communication cannot be faulted. My partner was absolutely delighted with the Banyan Tree I had purchased as a surprise birthday gift. It was clear that much care and nurturing had been received by this beautiful little tree. Care and attention also given in the packaging, ensuring safe delivery. Very happy tree and customers 5*

Odpowiedź od Yorkshire Bonsai

Odpowiedź od Yorkshire Bonsai
Funkien tea tree
I'm in love with my bonsai tree, it's perfect. Everything went smoothly and you can choose the delivery date. Highly recommended!

Odpowiedź od Yorkshire Bonsai
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