WOW!!! Double WOW! I didn't know that customer service line this even existed any more! Ana was prompt, knowledgeable, and courteous. She helped diagnose my issue and even sent me a replacem... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
WOW!!! Double WOW! I didn't know that customer service line this even existed any more! Ana was prompt, knowledgeable, and courteous. She helped diagnose my issue and even sent me a replacem... Zobacz więcej
Reakcja na opinię
Ordered the wrong part had me refunded and ramond was super helpful he had me refunded and on the right track right away
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Wow, best customer service i have ever experienced. I called with a question, no answer and i didnt leave a message. 20 minutes later Raymond called me back, told him my issue and he promptly emaile... Zobacz więcej
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I reached out to customer support for my YesWelder but was not expecting much. Within 30 minutes Ana responded and 4 days later I received a new welder at no cost to me. Ana helped me every step of th... Zobacz więcej
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YesWelder was born from a vision to provide affordable and high-quality welding equipment to those entering and experienced in the world of welding. We didn’t want to be ‘just another welding equipment company’. The YesWelder founders wanted to provide motivation and inspiration for welders of all skill levels.
12630 N. 103rd Ave, Suite 242, 85351, Sun City, Stany Zjednoczone
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a miscommunication of was gonna come in the bundle I ordered or thought I ordered. Ana in customer service stepped right in and helped me solve my issue. Super happy with everything so far. I ordered the 5 in 1. I recommend these folks they seem to really care.

Odpowiedź od YesWelder
I bought my son a DP200 for Christmas 2024 and after a short amount of use the screen got vertical lines and was blank so you couldn't see any adjustments that were being made with the control knobs. I emailed Yes Welder and got a response back the same day. They sent me some checks to do and if that didn't work to send them some pictures which i did since everything check out ok, but we still had the issue. Ana with Yes Welder was very helpful and shipped me a new control board and screen. I installed them once they arrived, and you can now see everything.

Odpowiedź od YesWelder
Thank you Victor....Absolutely the best customer service I've dealt with in a long time

Odpowiedź od YesWelder
Raymond helped me in resolving the issue of a part that was misplaced and he was very helpful in resolving my issue! Thank you Raymond!

Odpowiedź od YesWelder
Yeswelder is a good honest company to deal with. I received my mp-200 in a timely manner and everything worked as it should. I had some questions about my order and Raymond promptly responded. He went above and beyond to help me out. I already loved their products but Raymond turned me to a life long customer.

Odpowiedź od YesWelder
I have ordered my second Yes Welder machine and am extremely pleased with the quality and the purchase experience. I messed up my order, but Ana was able to help me and everything is just perfect! Thank you Yes Welder!

Odpowiedź od YesWelder
I ordered a DP200 yeswelder and have been using it for a few months in a commercial setting. It has not skipped a beat and has been fantastic. After about a month of using it I started to get dust behind the display screen and contacted customer service about this problem. A fellow named Raymond helped me resolve my problems with out hesitation and sent a new screen asap. I love the product and hiw easy customer service was to deal with.

Odpowiedź od YesWelder
Issues was resolved in an extremely good manner. I will be purchasing and using more of their products if customer service like this continues!! Raymond did an excellent job with customer satisfaction and resolutions

Odpowiedź od YesWelder
I have to say I am very happy with my experience with Yes Welder.
I ordered a TIG torch, foot pedal and consumables kit, this order was lost in the shipping world.
I emailed Yes Welder and received a reply from Raymond within 24 hours.
He checked my order and agreed it was lost so he reordered it for me. I received my order in 4 days.
Raymond was on top of my problem and took care of it very fast.
I can use my DP200 with my new TIG equipment now.
I give Yes Welder 5 stars and Raymond 5 stars for excellent customer service and support. Thanks to Raymond for a great job and a happy customer.

Odpowiedź od YesWelder
We received a defective 7 in 1 unit I called the company and went through process of elimination to see what was wrong and was working with Ana as the customer care person was really nice and understanding they sent me a brand new unit and told me to keep the defective one for parts if ever needed I thought we were getting parts to fix the problem but they sent a brand new one was really nice working with them

Odpowiedź od YesWelder
Recently purchased a plasma cutter from yeswelder and didn’t receive any tracking info so I emailed yeswelder and Ana was able to resolve the problem fast. Thanks again Ana the plasma cutter is working great.

Odpowiedź od YesWelder
I had a great experience working with Raymond with a return. He was very nice and responded quickly to my messages and answered all my questions. I would greatly suggest Yeswelder products and services.

Odpowiedź od YesWelder
Great customer service from Yeswelder. Ana replied promptly and took care of my replacement mig gun with no hassle. Thanks ANA!!!

Odpowiedź od YesWelder
Recently came across some issues with my 250 amp ac/dc tig yeswelder. Working through the warranty process with Ana at Yeswelder was very simple. She provided prompt and polite service and I had a new welder at my doorstep in a few weeks.

Odpowiedź od YesWelder
great service from Ana at yeswelder technical support. i had an upgraded replacement in no time without any hesitation.
thanks

Odpowiedź od YesWelder
Awesome experience with yeswelder company I ended up getting the ywm-200 and love it the 4 in 1 is a great little machine. And the customer service Mr Raymond was very helpful and responded every question I was concerned and explained it all to make me feel at ease! Definitely recommend buying from yeswelder! Raymond with customer service will get you lined out!

Odpowiedź od YesWelder
On my most recent order there was a shipping issue, Ana in support was very responsive and everything was resolved. Excellent customer service

Odpowiedź od YesWelder
I had an issue with my TIG200p AC/DC. I contacted customer service and Raymond was assigned to me. He was quick to resolve my issue. Great customer service from YesWelder. Thank you Raymond

Odpowiedź od YesWelder
Last year, I bought a YWM-160 (Mig/Stick/Lift Tig). I use it mainly for MIG welding. The quality and the welding is awesome! I like it very much. It's easy to setup and very powerful for a small portable welder. Apparently, it could be use on a 120v circuit, but I never tried because it is rated 50A at 120V, which I don't have any compatible outlet for. Anyway, I don't need this option though, as I have 240V available. So, my experience is only related to working with it at 240V.
Recently, a cable and a part of the welding gun got damaged. I asked if I could get replacement parts. I exchanged with Ana, from YesWelder support. She told me they couldn't provide those parts but would send me a new unit instead. No hassle whatsoever. I was pleasantly surprised! I didn't had to pay for anything and I didn't have to send back the other one. Also, I received the new welder very quickly, about 3 days later.
Ana provided an excellent support. Thank you so much!

Odpowiedź od YesWelder
Raymond in customer service does a fantastic job. Had a couple issues with my 2050 and was helpfull in getting issue resolved. Good communication. Love my new welder

Odpowiedź od YesWelder
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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