Order placed on 27 Nov. Received email confirmation and money was paid via Paypal. Chased order via email on 8 Dec and again 11 Dec. No contact from website. Claimed refund via Paypal on 27 Dec.
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Zobacz, co mówią recenzenci
I placed an order on November 25th and was told it was confirmed and would be shipped within 3 days. Contacted them on December 3rd as I still did not have my order or any email from them -there is on... Zobacz więcej
Terrible service, ordered 10 items, paid extra for a freezer box and extra for Saturday Delivery. They delivered only TWO of the items and during the week instead of the Saturday. They don't reply to... Zobacz więcej
Reakcja na opinię
First time ordering from Yepss, All items and quantities in stock, picked and packed into a thick cardboard box really well, including a bottle of rice cooking wine which was double wrapped in bubble... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
World groceries, fresh meat, fruit, vegetables, and frozen Food. National wide Next Day Delivery. Fresh Fruits. Japanese Sake. Oriental Foods. Asian Foods.
Dane kontaktowe
Unit 10, Meadowbrook Park, S20 3PJ, Sheffield, Zjednoczone Królestwo
- 020 7661 4006
- info@yepss.store
- yepss.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great online shopping experience with Yepss
Yepss has a great collection of East Asian food. I can find all the cooking ingredients and snacks I want.
The customer service is excellent and the delivery is very fast with timely updates on the delivery status.
I really appreciate their packaging. All fragile products were probably packed and plastic free.
I will definitely shop with them again and recommend Yepss to my family and friends
Delivery was prompt (much quicker than…
Delivery was prompt (much quicker than the estimated delivery date) and everything was packaged well. The cold goods did slightly melt en route but I guess that's to be expected. One item was missing but when I contacted them about it, they were very apologetic, responded quickly and helped process a refund asap. Would order again.
WOW AMAZING
I 100% recommend this company
They got back to me straight away and even sent me a free item I can’t thank them enough
Totally impressed
Would definitely definitely recommend
Thank you so much 😊
FANTASTIC SERVICE
FANTASTIC SERVICE! My order couldn’t be delivered due to an incident on my street, not only did they track my order within the hour, they resent my frozen goods completely free of charge just in case they got spoiled. Can’t thank the manager enough, what a hero - thanks again!
Never had an issue and always arrived…
Never had an issue and always arrived on time. Any products they do not have they replace with not 1 item but around 3 items. Ive been given much better items than what I originally ordered.
Will continue to keep using this company
Excellent products and customer services.
Hello YEPSS,
You have outdone yourselves again!
Everything arrived in perfect condition.
I am skipping around with excitement like a kid on Christmas morning 😀🥰
Thank you very for the complimentary products.
Ami
Fast delivery
I bought some fresh food online, they arrived the next day and packed with an iced box, everything was still fresh on arrival. Highly recommended.
The “Ocado” for Asian products!
We don’t visit supermarkets anymore. Instead we use Ocado for our everyday groceries and YEPSS for our Asian food shopping. Genuine and authentic Asian products. Most of the times they dispatch the order on the same day, and we usually receive within a day or two. Their drivers are very friendly too. Strongly recommend!
Great products and packaging
Very happy with my purchase from Yepss. All the food arrived in perfect condition. The frozen products where still frozen and the packaging is too quality.
I got in touch with customer service recently to add a message to some moon cakes I was sending a friend. The lady on the phone couldn't have done more for me. Excellent service and 100% will continue to shop here.
great service
great service, the lady on the phone is very helpful. Have a bottle damaged during the delivery, they resend it to me and it arrived next day. Recommend to buy!
The boss is so nice
The boss is so nice. Delivery is so fast. High quality products.
best chinese food supermarket imo!
Very speedy delivery, well packaged, authentic Asian food. I found this shop online, was a bit skeptical at first as I couldn’t imagine how they would be able to deliver the ice cream from where they were to my house. I am so glad I have tried, Its so convenient and everything arrived fresh and clean. I have used another Chinese online shop before, their frozen food delivery is more limited and shipping is more than twice the price than Yepss. This will definitely be my go to Chinese food shop from now on, also they are very kindly gave me lots of food samples to try. Thank you😊
Amazing!
Yepss had a great variety and was very helpful and communicative throughout, fast deliver too! Very reliable service, will definitely shop again.
They have also provided a free item, which I wasn’t expecting, but what a kind gesture!
Excellent packaged for frozen and fresh…
Excellent packaged for frozen and fresh food. For delivery that is excellent valued. Thank you very much I’m appreciated your food. I must order again in few weeks time.
(Excellent) in-store shopping experience...online!
Used Yepss a couple of times now to buy mixture of chilled / frozen and cupboard items for hotpot. Service is exceptional, when something wasn't available they contacted me to check if I would rather get the order tomorrow with an item missing or wait one day to get it with the item. deliveries always on time, food is great.
Recommended!
I don’t have a Asian store close by so when I discovered Yepss I was ecstatic. Good range of products and great delivery service too.
Will definitely be ordering from here again!
Great food and drinks
I live close by so it's very convenient for me to go there daily. They have an amazing variety of Asian food and drinks and the staff are very accommodating. I would recommend to anyone!
If you are after some asian authentic…
If you are after some authentic ingredients , 'YEPSS' is the place to look for them. Online or in-store you will find pretty much all you need for an authentic Chinese/Japanese/Korean experience. Great staff, very friendly and always happy to help or advice. The same goes for the fantastic online customer service team.
Thank you all for your help. Keep up the good job.
Brilliant and convenient for Merry
I'm a student here, and this convenience shop is great. Besides been right next to my accommodation the selection of bubble teas they have is brilliant, and fantastic variety of foods for us students, They also sell sandwiches and rice boxes.
Most important of all is the staff that work their are really friendly and chatty, and always happy to help.
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