Order placed on 27 Nov. Received email confirmation and money was paid via Paypal. Chased order via email on 8 Dec and again 11 Dec. No contact from website. Claimed refund via Paypal on 27 Dec.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I placed an order on November 25th and was told it was confirmed and would be shipped within 3 days. Contacted them on December 3rd as I still did not have my order or any email from them -there is on... Zobacz więcej
Terrible service, ordered 10 items, paid extra for a freezer box and extra for Saturday Delivery. They delivered only TWO of the items and during the week instead of the Saturday. They don't reply to... Zobacz więcej
Reakcja na opinię
First time ordering from Yepss, All items and quantities in stock, picked and packed into a thick cardboard box really well, including a bottle of rice cooking wine which was double wrapped in bubble... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
World groceries, fresh meat, fruit, vegetables, and frozen Food. National wide Next Day Delivery. Fresh Fruits. Japanese Sake. Oriental Foods. Asian Foods.
Dane kontaktowe
Unit 10, Meadowbrook Park, S20 3PJ, Sheffield, Zjednoczone Królestwo
- 020 7661 4006
- info@yepss.store
- yepss.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I am delighted with my order and great customer service
I am delighted with my order, PJ the manager contacted me personally due to a product that was unavailable and gave me a similar product which was fantastic, and I loved the personal card in with my delivery too saying thank you and apologies for the item that was unavailable, I will definitely order again, thanks so much.
Fantastic!!
Website is laid out really well, easy to navigate and had no problems ordering. Lovely communication aswell as a great range of products, would 10/10 recommend!!
Excellent service and quick safe…
Excellent service and quick safe delivery. Always very helpful and the only site on the web I can get the items that I want. Yepss really appreciate their customers.
Good service 👍
Always good customer service
Always good customer service. The couple of times items have been missing items they have been super fast at fixing the problem. Often gift free product to try with my order.
Lovely business!
Lovely business! The level of communication, care and dedication is like that of a community store, they truly care for customer satisfaction and have a great array of products and fast delivery times, as well as plenty of offers. It truly is a must use delivery service.
Third awesome order
I've ordered three times now and the customer service is great and delivery is super quick, the second order was same day as i was close by and they had someone in my area :) Prices are really good as well. Thanks
Great customer service!
The customer service was awesome throughout the whole order process. There was an issue with our delivery with DPD but PJ helped us to chase them and redelivered some of the items for free.
Super easy to use website as well. Recommend this online shop for everyone!
Service was top!!
Service was top!!! I ordered in the afternoon next day i received it well packed in frozen box and prices is unbeatable !!! I would recommend my friends and families now …
Bought goods in this website 5 times
Bought goods in this website 5 times, everytime is perfect.
Recommended
I bought frozen food from Yepss recently. All goods were delivered quickly and arrived in good condition and well packed. Very happy with my experience, and I will shop here again.
Great customer service and predict selection
The product selection is great and a fair price. The customer service was really top quality. PJ messages and emailed to keep me updated on the status of the order. We had issues with the pedicure and they also promptly rectified and solved it for us, sending replacement items within 24hrs. Great service
I recently ordered twice from Yepss in…
I recently ordered twice from Yepss in two weeks . They always deliver my order quick by DPD.
Great customer service
Great customer service, my order was well packed! Great delivery! I also received a few extra boxes in my order! Thank you much appreciated for that!
Quick delivery
Quick delivery, everything was well packed and amazing customer services
Good service and fast delivery
Good service and fast delivery. Very quick solving the problems. Recommend the shop to all and I will keep shop with them.
Ramen heaven
I just have my first order delivered and I’m so happy I’ve already tried some of the products and I am very very very happy. Customer care amazing and I recommend this place to buy amazing products. This is heaven for Ramen
Best Online Asian Market in The UK
Fantastic service! Customer support is fast to reply and very helpful. Delivery is very fast, and the cold chain box is very effective for keeping goods frozen. Nothing is ever broken, and unavailable items are quickly refunded! I use this service whenever my family has hot pot, as where I live has no local Asian supermarkets, and it's wonderful every time!
Great customer service and prompt delivery
Placed my second order and had the best customer service experience. I promptly got an email letting me know that there was a possibility that my order would come late because of the bank holiday and was given the option to change to a faster delivery service within 20 minutes of placing my order. All correspondence with the manager PJ were pleasant and I have been kept in the loop with all aspects of the delivery. Despite already being incredibly accommodating and, they have also included some free items in my order! I don’t think I have ever had such a positive experience with customer service. My first order came earlier than I expected despite it only being a 1-2 day delivery time anyway. Would highly recommend using YEPSS.
Wow, soo happy
Wow, where to start.
I ordered face cream from this company but somehow whilst it was being delivered it has been lost on the way to me. I reached out to the seller she/he handled it extremely well. Straight away sincere apology and arranged another delivery for me, and I received it on next day. They even sent me an extra cream that i have ordered and face cream along with. When I opened the box I felt extremely happy and satisfied. This company goes for miles to handle any complaint fast and efficiently in a extreme length to make their customers happy. 1000% recommend this company.
Wishing them all the best for their business in this hard time.
Thank you again.
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