Yatay 

The shoes are nice and comfortable but ....
6 weeks after purchase the vegane leather is irreparably torn.

I wish 0 stars was an option! I ordered shoes in December, which were misplaced by FedEx. I reached out to customer support instantly, and they promised me a refund, the original package or a replacement. After replying a few times, they have COMPLETELY ghosted me. This is shocking! I cant even find a phone number to reach out to! Worst customer experience ever!

Has Yatay gone bust. 'Jimmy' the customer service help has not responded and website is not really functioning and my shoes have broken after less than 3months......was a fun but now less so...

DO NOT BUY FROM THIS COMPANY. First of all, the shoes look like literal pieces of plastic, which in reality is what they are, they look incredibly cheap and they are charging €270! Don't be fooled by the slick photography on their website.

Secondly, not only did they look like cheap rubbish, they did not fit me either, so I immediately set about returning them.

It has taken weeks and taken up hours and hours of my time badgering them to even get a response. At every turn they have obfuscated, made excuses, used infuriating delaying tactics by sending me links that do not work, directed me to download a return label that does not exist, etc., etc.

I believe the positive reviews on here are fake. Do not be taken in by their scam. Even look at their responses to the reviews that are poor. There is zero actual accountability.

Do not waste your time and money.

La suela considero no está en consonancia con el global de la zapatilla: dura, poco flexible por lo que resulta incómoda.
Nada que objetar al diseño, calidad de los materiales y entrega.

Ciaoooo….cosa dire!!!puro autentico spettacolo….!!!dal design alla ricerca.

Bravi…..
Complimenti…..

Debbo aggiornare la mia recensione del 13 luglio, le scarpe sono esteticamente belle e comode, ma dopo poco tempo di utilizzo, sono comparse dei segni, tipo crepe e altri graffi, non molto piacevoli a vedersi e preoccupanti visto anche il prezzo.

Sono veramente molto sodisfatto del prodotto che ho acquistato che è di ottima fattura e molto comodo.
Prevedo un nuovo acquisto ed è un prodotto che mi sento di consigliare.
L'unico neo è lo spedizioniere che, oltre ad avere alcune persone del call center maleducate, hanno ritardato la consegna con delle scuse poco plausibili.

Fabulous concept of where you
A) for every pair purchased get to choose a tree of your choice to get planted in the rainforest and can monitor its growing journey - we’ve planted an eucalyptus one - exciting 🤩
B) the shoe box itself transform into a game of backgammon and you even get the backgammon chips in the box (yes you read that right 😂)
C) extra laces in the same material as the whole shoe
D) they look fantastic, chic and yet casual
I’m low key jealous of my husband for having such amazing shoes 😆

Arrivate in tempi rapidi.Sono belissime,le ho acquistatexfare una sorpresa a mio marito,che ha gradito moltissimo e che dire dell'assistenza clienti????Se ci fossero piu'stelle!!Grazie infinite a ttutti voi.

We had to FIGHT yatay to honor their free returns that is blatantly advertised on the US site. Horrible experience, which is honestly so sad because both my husband and I are looking for the most sustainable options to swap all our shoes for. But after our experience there is a solid zero chance we will be purchasing from yatay in the future.

I tried to contact you to return the sneakers which do not fit me.
You never responded and I donated them.
Very very poor customer service.
I would not buy from this site, as if the merchandise does not work for you you have no way to return it. I reached out to them multiple times with no response.

assistenza pazzesca, efficiente e disponibile!
tutto dimostra che l'azienda è speciale, dalla filosofia alla gestione dei clienti.
Complimenti.. comprerò solo più le vostre sneakers!
..e aspettiamo quelle per bimbi!!

This company is terrible. They say they have "Support 24/7" on their website but there is no way to call or chat with them, all you can do is email them. So, I emailed them and never got a response. I'm trying to return my shoes and it's nearly impossible despite their website stating, "How to make the return? Nothing simpler". The website instructs you to log in and check your order there but my order isn't even there. I found a way to request a return through the email that they sent me when I bought the shoes but, despite the website stating "Within 24h you will receive an email confirming acceptance of your request, with a copy of the summary with the details of the return," it's been 4 days and I have heard nothing from them. Do NOT buy from Yatay, they look professional online but their customer service sucks. If I can't get a refund within the next two days, I'm just going to ask my credit card to give me a refund.

A+ quality, i love it

I wish all online stores would work like this. Fun and effortless

Amazing service, amazing shoes! Thank you.

Ottimo servizio veloce ed efficiente. Prodotto bellissimo: design accattivante e comodità altissima!