Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I really enjoyed the website and the descriptions given were helpful. However when I chose to sign up for the 6 month payment plan through paypal I was shocked that I was suddenly charged the full amo... Zobacz więcej

Oceniono na 5 z 5

Hard to say what's best about these guys: Prices, Selection ,Great customer service, AND they keep improving their own name-brand drums. Bought one of their fiberglass djembes a few years back and e... Zobacz więcej

Oceniono na 4 z 5

X drums is reliable and it has the best offers you can find. I always enjoy scrolling through X drums merchandise because there is just so much to be intrigued by. Also, not mentioning again the amazi... Zobacz więcej

Oceniono na 5 z 5

So far my interaction with this company have been above my expectations. Timely responses to questions. Friendly staff. Will update to 5 stars if my product arrives as ordered Update - Jan 26,... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z instrumentami muzycznymi
  2. również w kategorii:
  3. Sklep hobbystyczny

Informacje przekazane przez różne źródła zewnętrzne

Because we care! Our primary goal is to serve you, individually, one customer at a time, with exceptional product knowledge, outstanding service, and a diverse collection of high quality drum and percussion instruments. Every one of our customers has very specific requirements, and we pay close attention to meet and exceed them. Package all of this up with the best web shopping experience that assists you at every step to find exactly what you're looking for as quickly and efficiently as possible, and that's what we deliver.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

304 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(304)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Wonderful Customer Service

Wonderful customer service via chat and email! Via chat, the X8 employee worked with me through various criteria to find my perfect djembe :) Thank you!

6 stycznia 2015
Opinia niezależna
Oceniono na 5 z 5

Easy

Everything one needs to know about the drums is on the site. The setup is done quite well. You're also able to compare brands. It's great!

5 stycznia 2015
Opinia niezależna
Oceniono na 4 z 5

nice website

Even though I haven't received my order yet, I appreciate the email giving me a heads up on the status of my order. Thanks!

30 grudnia 2014
Opinia niezależna
Oceniono na 5 z 5

Good customer service

I thoroughly enjoyed my shopping experience with X8drums. Their website is easy to navigate and they have great customer service. I will definitely be back in the future!

30 grudnia 2014
Opinia niezależna
Oceniono na 5 z 5

Love my drums!!!

I just purchased my third drum I have an 4, 10, 12 inch drum. The thing I love best is the handmade craftsmanship and the one piece design. Each drum is unique and has great sound. They also come with plenty of excess rope to tighten the drum head after excessive playing. I use my drums for what I call spiritual enlightenment sessions to get people closer to their subconscious. I would recommend these drums to anyone who wants to learn the basics of drum playing, and I will purchase more drums from x8drums whenever I need more or another for my collection.

27 grudnia 2014
Opinia niezależna
Oceniono na 4 z 5

ordered djembe skin

The price for the skin was good and a good size. Shipping seemed a bit high for the weight. Good overall.

27 grudnia 2014
Opinia niezależna
Oceniono na 5 z 5

Excellent

The product was much nicer in person than it had even appeared in the picture, it's exactly what we wanted and is made beautifully and shipping was quick and precise.

26 grudnia 2014
Opinia niezależna
Oceniono na 5 z 5

Very Satisfied

I ordered the King Chitah Pro Elite Djembe. The price was great, and the sound quality and ease of playing sounds professional to me! Id go with this drum ;)

23 grudnia 2014
Opinia niezależna
Oceniono na 5 z 5

New website

You could tell it was new ...some kinks to work out.
Good Luck !!! I am sure it will be great.
Chat experience was A++++ !!

23 grudnia 2014
Opinia niezależna
Oceniono na 1 z 5

Bad all around, slow shipping, no shipping info, bad service people

Ordered item Thursday, by Monday 3pm it still had not shipped. Online chat service rep Art could not tell me when it would ship. No apology, no information, just argued with me. Very bad service. I paid for Priority Mail $20 shipping, Art said that was not 2-3 day shipping. He said the distributor is shipping the product not X8, and they had no control over when it would go out. They are busy during the holidays. Every other online company is working harder and faster during the holidays and when someone pays for 2 day shipping, they get the item out, or at least understand that someone needs to know when an item will ship.

22 grudnia 2014
Opinia niezależna
Logo X8drums

Odpowiedź od X8drums

Hi Julie - I am glad we had a chance to talk this afternoon after your experience with our Chat team earlier in the day. To reiterate, I do sincerely apologize for the experience you had on chat. Our business depends on making the full shopping experience for every customer thrilling. We're here to make people happy through music and with excellent customer support. When we fail to meet those goals, we stop to regroup and learn from our mistakes. We then move forward with that experience under our belts to make us better at our jobs. Regarding your package, we are able to tell what stage each of our orders is in, no matter what warehouse it ships from. This was not explained correctly in the chat you had with our staff. I looked up your order and saw that it was in transit as of 1:30 today and is scheduled for delivery on the 26th via USPS Priority Mail. I am crossing my fingers hoping that it will arrive early in time for the big day. If not, we will certainly accept the package back at our expense. I thank you for your feedback. Sincerely, Kristin

Oceniono na 5 z 5

Fantastic

I didn't know what to expect when I order from this company but they kept me informed of my order status the entire time, which I don't normally get when I've ordered things from other companies in the past. The free shipping was also a wonderful surprise. I would recommend X8drums to anyone looking for a great deal and fantastic service.

22 grudnia 2014
Opinia niezależna
Logo X8drums

Odpowiedź od X8drums

Hi Brandon, Thanks so much for your feedback! Enjoy your cajon :-)

Oceniono na 5 z 5

Great!

Great products. Good prices. Good customer support.

22 grudnia 2014
Opinia niezależna
Oceniono na 4 z 5

Greaty products! Fast delivery!

The drum I ordered came fairly quickly and came in one piece! :)
The only complaint I have, is that it wasn't mentioned that I would have to pay customs dues...but that also may just be my own ignorance. In all, a great experience though!

19 grudnia 2014
Opinia niezależna

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