Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I honestly couldn’t be happier with the service I’ve received from ZPos! They helped me with my website, online ordering system and card machine, and they’ve done such an amazing job. From t... Zobacz więcej

Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️ ZPos has been absolutely amazing to work with for our business, Bite Factory. They built our website exactly how we wanted it and have been incredibly supportive ever since. Anytime we nee... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ever since bringing ZPOS onboard to help with our website and online ordering system, our business has taken off. But even better than that, when I’ve needed them Lee and their customer service... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I wanted a professional website for my Electrical Services business, and I am so happy that I chose ZPos! My website looks fantastic and works perfectly. A huge thank you to the entire team, especia... Zobacz więcej

Informacje dotyczące firmy

  1. Projektowanie stron WWW
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  3. Jedzenie z dowozem

Napisane przez firmę

ZPos provide online ordering websites & EPoS systems, plus services to support businesses online & in-store. Established in 2013, we offer the complete solution for takeaways & restaurants of any size. EPoS hardware & bespoke software (screens, printers, etc), custom-built branded websites & mobile apps, printed material (menus, flyers, etc), digital marketing to grow your brand & boost your sales, cloud WiFi & Telecoms (phones, etc), a secure payment gateway and all consumables (printer ribbons, till rolls, etc). ZPos is based in Swindon, UK. Under one roof you can contact our Customer Support, Sales, Marketing, Finance, Graphic Design and Website Developer Teams until midnight - to serve you best, we never outsource abroad.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

78 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(78)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I am going to say thanks to all the…

I am going to say thanks to all the team As they are number 1 in serving include Epos Web and printing thire support is amazing. 🙏

29 stycznia 2024
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Hi Fereidoon, thank you for taking the time to leave us a review! We appreciate your feedback and support.

Oceniono na 5 z 5

Fantastic team

Fantastic team, very responsive and highly skilled - would highly recommend.⭐️⭐️⭐️⭐️⭐️

26 stycznia 2024
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Hi Sam, thank you for taking the time to leave us a review! We appreciate your feedback and support.

Oceniono na 5 z 5

Very cooperative and ready to help…

Very cooperative and ready to help 24*7. Ash is fantastic guy with lots of knowledge and always friendly.
Happy to do Buisness with you guys. Great team.

16 listopada 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Thank you for taking the time to leave us a review Sanyam! We really appreciate your support.

Oceniono na 5 z 5

Zpos have provided an outstanding website and epos

Zpos have provided an outstanding service catering for all of my difficult needs. Being able to talk through each dish and intricacy involved in my menu made it a pain free experience when delivering my website. I would recommend this to any takeaway owners, regardless of cuisine or complexity of menus.
Many thanks to Zpos for bringing my business into the 21st century with a modern, fresh website.

18 października 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Thank you for taking the time to leave us a review Harry! We really appreciate your support.

Oceniono na 4 z 5

Good service thank you

14 września 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Thank you for taking the time to leave us a review, Salim! We really appreciate it. If you have any feedback that could help us achieve that 5th star from you in the future, please let us know - marketing@zpos.co.uk.

Oceniono na 5 z 5

Ever since bringing ZPOS onboard to…

Ever since bringing ZPOS onboard to help with our website and online ordering system, our business has taken off.

But even better than that, when I’ve needed them Lee and their customer service has been second to none !

Look forward to many more years of excellent service

14 lipca 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Hi Paul, thank you for taking the time to leave us a review. We really appreciate it.

Oceniono na 5 z 5

I had such an amazing experience with…

I had such an amazing experience with zpos very good and friendly customer service, professional and very helpful
🌟 🌟 🌟 🌟 🌟100% recommended , thanks

5 lipca 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Thank you for your feedback, we really appreciate the support.

Oceniono na 5 z 5

Great Company

The staff are great.

15 czerwca 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Hi Taylor, thank you for taking the time to leave us a review. We really appreciate it.

Oceniono na 5 z 5

ZPos - wow

These people - legends

9 czerwca 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Hi Mike, thank you for taking the time to leave us a review. We really appreciate it.

Oceniono na 5 z 5

Top guys at ZPOS

It makes a massive difference to know there are people there to help with desperate situations. You guys make a huge difference to my business and thanks for your continued support. Top guys at ZPOS! Fully recommend.

8 czerwca 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Hi Waqar, thank you for taking the time to leave us a review. We really appreciate it.

Oceniono na 5 z 5

Great Service

I've worked with ZPos before and they are really good. Adam is particularly helpful, especially when it's hard to get hold of the Marketing Manager

1 czerwca 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Hi ian, thank you for taking the time to leave us a review. We really appreciate it.

Oceniono na 5 z 5

As a supplier to ZPOS

As a supplier to ZPOS, we have a great relationship. They are always happy to provide feedback and interested in discussing solutions. We are grateful for their custom and hope it continues long into the future.

8 czerwca 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Hi Martyn, thank you for taking the time to leave us a review. We really appreciate it.

Oceniono na 5 z 5

Highly recommended

I've been working for Zpos for over 6 years now. Very reliable, and excellent customer support. They manage our email servers, creative design, print work, front end web design and more. Highly recommended.

1 czerwca 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Hi Andrew, thank you for taking the time to leave us a review. We really appreciate it.

Oceniono na 5 z 5

Great service

Great service, Couldn't fault the level of knowledge and determination from the team

7 czerwca 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Hi Scott, thank you so much for taking the time to leave us a review. We really appreciate it.

Oceniono na 5 z 5

I've been working with Zpos for 10…

I've been working with Zpos for 10 years and have found them to be very professional and always on hand when needed.
Adam always goes above and beyond in his service..

8 czerwca 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Hi Hanif, thank you so much for taking the time to leave us a review. We really appreciate your ongoing support, it's a pleasure working with you.

Oceniono na 1 z 5

Worst company to work with...

We had been using Zpos for nearly 3 years and we were offered a lower rate compared to others which is all evidenced in the invoices we have been paying all these years. Majority of the time the staff have been great but sometimes when it has been really important they have messed up and we have lost money or had bad reviews because of it and yes we did complain but obviously its nothing they can do or compensate. They seemed a good rate for our small takeaway business and one of the directors had offered it to us. Even when we were close to leaving last year he reassured us and convinced us to continue with them. Now, the system isn't working for us as customers want alot more features so we found another company whom charge half of what zpos charges and alot more features and full control of the system and they are called TillTech. So zpos had to pay us our sales money and only when I checked the account I saw there was an invoice for over £1000+ being deducted and our invoices on the systems were changed without any prior notice or discussion. We complained and they apologised and changed back the invoices but they charged us now as we were not meant to have a discount which is total rubbish. Cleverly the director only calls us from his mobile whenever we call the office or through email trying to contact him he would say I'll call you. So they are now saying we don't have any proof even though 3 years worth of invoices have the discount applied. You don't offer something to a customer and then say sorry we shouldn't have and take it back if they want to leave. This has been an ongoing battle back and forth and they offered to send a call recording to show the actual amount that was discussed in the end we asked for the recording and then came back saying sorry we can't share it with you its for internal use. Even though they offered to share it in a few emails. The director who was fully aware all this time is now backing off. A small business with hard times now shouldn't have to go through this to get hard earned money. They have caused so much stress and we feel as we have been backstabbed by them and liars. Totally unprofessional behaviour and to top it all off I copy exactly from the email we received: The refund of £432 incl VAT will be processed shortly, and this is the most we can offer unless you ever did want to consider reinstating the website with ZPos. I know that this is very unlikely given the circumstances, but it's worth noting that in this case, I may be able to offer the full amount of credit to you.

So angry from the response above it clearly shows that if we was to go back they can give the credit of our hard earned money but in all these continuous emails and phone calls they wouldn't budge even though it isn't our fault.

We have never seen such a management like this before. I highly warn you not to go with them yes their basic website does the job and the staff are fine but a small issue and they're very quick to withhold payments without any prior notification. Never use them there are better websites with better processes as I have witnessed now, clear transparent communication, calls to see if we are ok and hows it going. An example: they charge card transaction fees of 75p with our new website absolutely 0 according to zpos our monthly charge should have been £200+ but the one we have is only £100 and way better service.

They are cheats! they don't care about you if you decide to leave, worst management and worst business I have seen in my life. Everything is built on trust and they have broke our trust badly. They said I had to pay an invoice even inbetween all this arguments - I did because I knew that was due so we are not a business to hesitate to pay when we need too. However, why should we let our money that go when its not our fault? I sent an email mid April and still waiting a reply. I will not let this go and have already complained officially and wait to see what happens.

End of the day they keep a weeks payment as a backup so they always have your money on them to deduct anything they need. So if you have any discounts from them and if you decide to leave you will go through something similar so be careful with your money and we are now using a system where our payments get released every 2 days. you are wasting your hard earned money with this company definitely recommend to change as soon as possible.

15 maja 2023
Logo ZPos

Odpowiedź od ZPos

Hi Shankeetha, it's disappointing to read the multiple negative reviews that you have now left for us online. I hope you can appreciate as a business owner yourself the impact these reviews can have. In the interests of fairness, we ask that instead of looking to discredit us online that you call us on 01793 251152 or you can reach us via email if you prefer (info@zpos.co.uk). We've worked hard in an effort to resolve your concerns and whilst we are sorry that we haven't been able to do this for you yet, we still hope to find a solution that you can be happy with. Thank you.

Oceniono na 5 z 5

Had the pleasure of working with Zpos…

Had the pleasure of working with Zpos for more than 15 years.
Simply best at everything they do with a touch of class and friendship

23 marca 2023
Opinia niezależna
Logo ZPos

Odpowiedź od ZPos

Thank you for taking the time to leave us a review Farshid! It's always a pleasure working with you, our goal is to partner with businesses like yours and build successfull long term relationships, it's a delight to read a review like this.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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