I can’t thank Jamelia H enough for all the help and support she gave me throughout the process of getting my new property. She was so helpful, patient and reassuring, and guided me through each st... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Matt and Dean from the plumbing team where 5 star. Respectful of our home tidied up diid an excellent job despite the heat there work was above expectations and where really friendly other staff would... Zobacz więcej
Reakcja na opinię
I have just finished speaking with Vicky Bennison regarding a property that my family have been allocated. Amazing customer service, what a lovely lady! Thank you so much.
Reakcja na opinię
cleard car park lovey best it has been for long time only no7is now clutering it up once a gain with building materl not one week after it was clende, so how is that for cheak he dose not abide by rul... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).
Dane kontaktowe
The Place, 2 Central Place , LS10 1FB, Leeds, Zjednoczone Królestwo
- 0345 366 4404
- customerservices@yorkshirehousing.co.uk
- www.yorkshirehousing.co.uk
4,5
Doskonała
518 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I spoke with a lovely lady called Ellie…
I spoke with a lovely lady called Ellie Moxon. She was so helpful in every way possible!
26 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi, thank you for your 5 star review. We're really glad Ellie was so helpful and made your experience so positive! Shuang
Odpowiedź od Yorkshire Housing
Hi Suzanne, thank you for your 5 star review. We're very pleased to hear you received great customer service from us! Shuang
I spoke with Ellie and she was so nice…
I spoke with Ellie and she was so nice and helpful, a credit to her team.
26 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Leah, thank you for your lovely feedback. We're so glad Ellie was able to help! Shuang
We have been really impressed with…
We have been really impressed with Yorkshire housing especially Vicky bennison she's has been exceptional in her roll
26 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Alan, thank you for your 5 star review. It's great to hear Vicky has been exceptional in supporting you! Shuang
Yorkshire housing
Yorkshire housing
Ellie Moxon you have been first class and amazing ,
Excellent communication and compassion .
I cannot thank you enough for your help and over all
Have made my experience first class …
26 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Sarah, thank you for taking the time to share your positive experience with us. We're so pleased Ellie was able to support you with such compassion and provided the help you needed! Shuang
Odpowiedź od Yorkshire Housing
Hi Rosey, thank you for your 5 start review. We're really pleased that you've had a such positive experience with us! Thanks, Shuang
Advertised as a charitable housing…
Advertised as a charitable housing association. However, the quality of emails are borderline rude and not very empathetic. I believe the organisation is misleading.
25 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi, we’d really like to speak with you about your experience so we can look into the issues you’ve raised around email communications. I've sent through a request for more info through Trustpilot if you could please reply to that with your details so we can give you a call. Thanks, Shuang
Customer service is excellent big shout…
Customer service is excellent big shout to Abid Hussain. Who made my experience very pleasant he understood my frustration and made every efforts to help me with issues i was facing . Very knowledgeable person Courteous and polite
24 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Kam, thank you for your 5 star review. We're so pleased Abid was able to help! Shuang
They really made an effort to help me.
They really made an effort to help me.
Very professional service.
10/10
19 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Edward, thank you for your lovely review, we're really pleased that you had a such positive experience! Shuang
(Francis House Bradford)
(Francis House Bradford)
Lorraine Clarke the scheme manager is very helpful & nothing is too much trouble for her, always there when needed *****
16 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi, thank you very much for your 5 star review, it's great to hear Lorraine has been so supportive! Shuang
I'd give more stars if I could
I'd give more stars if I could. My Mum has lived in Wards Hill Court, Batley for over twenty years. Since Adele (Warden) and Grace (her boss) have been involved they have been nothing short of amazing. As I live 2.5 hours away it is so reassuring to have these ladies looking out for my Mum. Goes above and beyond great service!
10 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Mr Miller, we're so glad to hear how amazing Adele and Grace have been and that you and your mum feel so reassured and supported. Thank you so much for your 5 stars review, they'll be chuffed to read your kind words! Shuang
Big thanks to ZAK MORTUZA
Big thanks to ZAK MORTUZA I really appreciate the time and effort you put into helping me find the right guidance for my issue. You were patient, supportive, and genuinely helpful .honestly, very different from other call handlers I’ve had before , Your dedication truly made a difference. Thanks again for the great support today
9 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Al, thank you so much for your lovely review. It really makes our day to know that you felt properly supported by Zak and that your experience really stood out compared to previous ones. Zak and the team will be thrilled! Shuang
I am so happy and grateful to be given…
I am so happy and grateful to be given a home. I was dealt with by a lovely member of staff, Ellie Moxon. She was so great and understanding to my personal needs. She really listened to me and showed compassion and respect towards me and my needs.
She is a really wonderful person that shows compassion towards her clients needs. I am so thankful
It takes a really unique person to care for others and to think about their feelings and needs. For the first time in 9 months I felt listened to. People like Ellie don’t do it for gratitude or money, they just want to help people. Hang on tight to her and give her a raise or promotion. We need more people like Ellie in this world ❤️❤️
7 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Joanne, thank you so much for your lovely feedback. We're pleased to hear Ellie supported you with compassion and respect. It's important that our customers are listened to, and it's fantastic to know Ellie made that difference for you! Shuang
I would like to sincerely thank Mia for…
I would like to sincerely thank Mia for her amazing support and professionalism throughout the whole process. She was very kind, patient, and understanding, and always took the time to explain everything clearly. Her communication was excellent and she made us feel supported from start to finish.
I would also like to praise Yorkshire Housing as a company for their great service and care towards their tenants. The whole experience has been smooth, organised, and positive. It’s clear they truly care about helping people find a home and feel comfortable.
Thanks to Mia and the Yorkshire Housing team, we are very happy and excited to start this new chapter in our new home.
Thank you so much.
5 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Maher, thank you so much for taking the time to share your positive experience with us. We're really pleased to hear Mia supported you so well throughout the process and that you felt well looked after from start to finish! Shuang
Fantastic
Communication was fantastic and the service I received was outstanding. Fast and efficient. Thank you so much Ellie Moxon
4 lutego 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Paige, thank you for your lovely review. We're so glad Ellie was able to help! Shuang
Review of Carolyn
On the 28th I spoke to Carolyn from Yorlshire Housing Reception, I would like to thank and Acknowledged, Carolyn in her professional, polite and kind attitude in assisting me with some issues,Carolyn was very patient with me and very,sympathetic, I feel that Carolyn deserve a recognition of the professional attitude, towards myself.
28 stycznia 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi, thank you for your 5 star review. We're so pleased to hear Carolyn was able to help you with kindness, patience and professionalism! Shuang
The housing coordinator Mollie french i…
The housing coordinator Mollie french i commend your hard work today ,you are highly appreciated ,you have made the process so easy and im overwhelmed with joy to know im getting a bunglow ,its a deep relief without the barrier of stairs i feel i will be able to finally live rather than just surviving in a space that was not suitable for me . Yorkshire housing have gone out of their way to solve my problems ,im so extremely excited thankyou xxx
29 stycznia 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Maria, thank you for taking the time to leave us this lovely review. We're so pleased to hear that moving into a bungalow will make a such positive difference for you, and it's great to know that Mollie made the process very easy! Shuang
Odpowiedź od Yorkshire Housing
Hi Rebecca, thank you for your 5 star review, we're glad you had a great experience with us! Shuang
Repairs take months and the the…
Repairs take months and the the houseing the staff are rude flat 4 Braybrook cort and the people living next door are a nightmare and they are racist and can not be trusted
8 stycznia 2026
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi AJay, we're very sorry to hear your experiences. We've added this onto the case for our communities team for you. We'd also really like to look into the repairs issue you've mentioned. Please can you contact our customer experience team directly so our team can check this for you? Thanks, Shuang
Central Place office
Jennifer, Phillipa.
Fantastic Patient Telecommunication.
2024 onwards.
23 lutego 2025
Opinia niezależna
Odpowiedź od Yorkshire Housing
Hi Gisele, Thank you for your lovely feedback. We're so glad you had a great experience with us and that Jennifer and Phillipa were able to help! Shuang
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.