My order last week showed up with the wrong mat thickness and one cork block nicked, classic. Messaged yogamatters expecting the usual "we'll look into it" loop, but they arranged a swap same day and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My Yogamatters sticky mat and cork bricks arrived quickly and well packaged. The sticky mat has a Grippy surface that stays put even when I'm sweaty, and the thickness feels just right for my kn... Zobacz więcej
Reakcja na opinię
Beautiful quality well fitting leggings - much more comfy than Lulu Lemon and don’t keep slipping down. They’re not as thick as some leggings - definitely a comfortable yoga and gym legging for all s... Zobacz więcej
Reakcja na opinię
I had to contact the customer services team (due to an error I'd made with my order - completely my fault) and Krisztian was absolutely lovely. Nothing was too much trouble and we sorted everything ou... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Studio jogi
- Sklep ze sprzętem do ćwiczeń
- Hurtownia ze sprzętem do ćwiczeń
- Studio pilatesu
- Sklep z odzieżą sportową
O Yogamatters
Napisane przez firmę
About Yogamatters
We are here to serve your yoga and wellbeing journey. Always have. Always will.
Why choose Yogamatters?
Here at Yogamatters, you'll find a passionate, engaged and values-driven team committed to making positive things happen. With a wonderfully diverse range of yoga practice, experience and styles between us, we trust that our genuine passion for yoga and wellbeing shines through in all that we do - be it sourcing and stocking the latest wellness books or taking the time to help you choose your perfect yoga mat.
Dane kontaktowe
Oakforest House, 1 – 5 Summerland Gardens, Muswell Hill, N10 3QN, London, Zjednoczone Królestwo
- 0333 400 7777
- hello@yogamatters.com
- www.yogamatters.com
4,7
Doskonała
8 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Yogamatters
Hi Talib,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Have a nice day.
Best Wishes,
Krisztian & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Jessica,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Have a nice day.
Best Wishes,
Krisztian & The Yogamatters Team
Great Product and Customer Service
Great Product and Customer Service, would recommend this website.
6 sierpnia 2024
Odpowiedź od Yogamatters
Hi Liane,
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Have a lovely day.
Best Wishes,
Krisztian & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Chinma,
We’re really grateful and appreciate you taking the time to share your rating with us.
Best Wishes,
Lily & The Yogamatters Team
Very nice quality products
Very nice quality products. Excellent customer service, one of the best I have ever experienced. Quick delivery even to abroad! Thank you so much!
5 sierpnia 2024
Odpowiedź od Yogamatters
Hi Noemi,
Thank you for such a lovely review, we appreciate the feedback. We're always happy to help with any queries you may have.
Best Wishes,
Lily & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Greg,
Thank you so much for taking the time to leave us a 5-star review.
Best Wishes,
Lily & The Yogamatters Team
Really sturdy bag and quality product.
2 sierpnia 2024
Odpowiedź od Yogamatters
Hi Arthur,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Have a nice day.
Best Wishes,
Krisztian & The Yogamatters Team
Good prices and quick delivery
7 sierpnia 2024
Odpowiedź od Yogamatters
Hi Christine,
Thanks a lot for your kind words and for sharing your 5-star review with us and the rest of our community.
Have a nice day.
Best Wishes,
Krisztian & The Yogamatters Team
Straight Forward, Excellent Service!
Ordered One Day - Delivered the Next!
Products are excellent quality and all as described.
5 sierpnia 2024
Odpowiedź od Yogamatters
Hi Julieanne,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Have a lovely day.
Best Wishes,
Krisztian & The Yogamatters Team
Item delivered was not as well…
Item delivered was not as well presented as pictured. The second item was out of stock
7 sierpnia 2024
Odpowiedź od Yogamatters
Hi Richard,
We are sorry to hear that you are not satisfied with the item. If you would like to return the item for a full refund, please contact us at hello@yogamatters.com.
Sincere apologies for the inconvenience caused.
Best Wishes,
Krisztian & The Yogamatters Team
Always excellent quality
Always excellent quality, prompt delivery, good website and stock often has new additions, so worth a regular browse.
6 sierpnia 2024
Odpowiedź od Yogamatters
Hi there,
Thank you for your positive review! We're thrilled to know that you're happy with both our service and the quality of our products :)
Best Wishes,
Lily & The Yogamatters Team
Excellent quality and prompt delivery
Everything was delivered on time and the quality of the goods (yoga bricks and kneeling pads) is excellent.
6 sierpnia 2024
Odpowiedź od Yogamatters
Hi Jackie,
Thank you for your review! We're happy to hear that your order arrived promptly.
Best Wishes,
Lily & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Deirdre,
Thank you! Your positive feedback is much appreciated.
If you need any help in the future, please feel free to contact us.
Best Wishes,
Krisztian & The Yogamatters Team
Great yoga equipment…
Very well thought out yoga equipment and clothes and prompt deliveries.
5 sierpnia 2024
Odpowiedź od Yogamatters
Hi Brenda,
On behalf of our team at Yogamatters, thanks so much for this positive review. It means a lot to us.
Have a nice rest of the week.
Best Wishes,
Krisztian & The Yogamatters Team
Quick delivery and response
Quick delivery and the product did the job. I also ordered something in error recently, I emailed them straightaway and they responded very quickly and cancelled my mistaken order. They are responsive and fair.
1 sierpnia 2024
Odpowiedź od Yogamatters
Hi Brian,
We’re so happy to hear you had a great experience at Yogamatters. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Have a nice day.
Best Wishes,
Krisztian & The Yogamatters Team
Quick delivery and mat is exactly what…
Quick delivery and mat is exactly what I wanted.
5 sierpnia 2024
Odpowiedź od Yogamatters
Hi Minh-Tam,
Thank you for being our customer and leaving us a wonderful 5-star review.
Have a lovely day.
Best Wishes,
Krisztian & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Anki,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Have a nice day.
Best Wishes,
Krisztian & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Tracey,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Enjoy the rest of your day.
Best Wishes,
Krisztian & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Pauline,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Have a lovely day.
Best Wishes,
Krisztian & The Yogamatters Team
Delivered promptly - great colour yoga mat
The yoga mat I ordered arrived promptly and the person I ordered it for as a birthday present was delighted to receive it. He loved the colour of the yoga mat - green.
25 lipca 2024
Odpowiedź od Yogamatters
Hi Virginia,
Thank you for your review! We're happy to hear that the yoga mat arrived promptly and that it made for a delightful birthday gift. It's wonderful to know that the colour was a hit :)
Best Wishes,
Lily & The Yogamatters Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.