My order last week showed up with the wrong mat thickness and one cork block nicked, classic. Messaged yogamatters expecting the usual "we'll look into it" loop, but they arranged a swap same day and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My Yogamatters sticky mat and cork bricks arrived quickly and well packaged. The sticky mat has a Grippy surface that stays put even when I'm sweaty, and the thickness feels just right for my kn... Zobacz więcej
Reakcja na opinię
Beautiful quality well fitting leggings - much more comfy than Lulu Lemon and don’t keep slipping down. They’re not as thick as some leggings - definitely a comfortable yoga and gym legging for all s... Zobacz więcej
Reakcja na opinię
I had to contact the customer services team (due to an error I'd made with my order - completely my fault) and Krisztian was absolutely lovely. Nothing was too much trouble and we sorted everything ou... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Studio jogi
- Sklep ze sprzętem do ćwiczeń
- Hurtownia ze sprzętem do ćwiczeń
- Studio pilatesu
- Sklep z odzieżą sportową
O Yogamatters
Napisane przez firmę
About Yogamatters
We are here to serve your yoga and wellbeing journey. Always have. Always will.
Why choose Yogamatters?
Here at Yogamatters, you'll find a passionate, engaged and values-driven team committed to making positive things happen. With a wonderfully diverse range of yoga practice, experience and styles between us, we trust that our genuine passion for yoga and wellbeing shines through in all that we do - be it sourcing and stocking the latest wellness books or taking the time to help you choose your perfect yoga mat.
Dane kontaktowe
Oakforest House, 1 – 5 Summerland Gardens, Muswell Hill, N10 3QN, London, Zjednoczone Królestwo
- 0333 400 7777
- hello@yogamatters.com
- www.yogamatters.com
4,7
Doskonała
8 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quality product and prompt service
24 lipca 2024
Odpowiedź od Yogamatters
Hi Helen,
Seeing your 5-star review made our day at Yogamatters. Thank you for shopping in our store and sharing your positive feedback with our community.
Have a wonderful day.
Best Wishes,
Krisztian & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Mary,
Thank you for your review! We're glad to hear you found our ordering process easy and our delivery fast.
Best Wishes,
Lily & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Ali,
It's wonderful to know you are pleased with our products and delivery speed.
Best Wishes,
Lily & The Yogamatters Team
Great range of products
Great range of products, appropriate pricing, good delivery times.
16 lipca 2024
Odpowiedź od Yogamatters
Hi Helen,
Thank you for your positive review! We're delighted that you enjoyed our product range, found our prices fair, and appreciated our delivery times.
Best Wishes,
Lily & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Marc,
We're thrilled that you found our products high-quality, our website user-friendly, and our customer service excellent :)
Best Wishes,
Lily & THe Yogamatters Team
Odpowiedź od Yogamatters
Hi Mary,
Thank you for your kind words, we're so pleased to hear that you're happy with our products and service.
Best Wishes,
Lily & The Yogamatters Team
Great Value for Money
My order was fulfilled quickly, and arrived on time in secure packaging. The mat came rolled up and looked how it did on the website, and itself is great value for money. Only downside is that the mat has a strange smell and didn't come with a carrying strap.
17 lipca 2024
Odpowiedź od Yogamatters
Hi Isabel,
Thank you for your amazing 5-star review. We are happy to hear that you like your new mat and we can confirm, that the smell should disappear after a few days.
If you need any help in the future, please feel free to contact us.
Best Wishes,
Krisztian & The Yogamatters Team
Very good product
16 lipca 2024
Odpowiedź od Yogamatters
Hi David,
We’re really grateful and appreciate you taking the time to share your rating with us.
Have a great day!
Best Wishes,
Lily & The Yogamatters Team
Everything worked out in the end, got what I ordered and got a discount!!!
I ordered an eye mask and received an eye pillow
I sent it back and received a refund for the cost of sending it back but have not received a refund for the eye mask or had one sent to me
16 lipca 2024
Odpowiedź od Yogamatters
Hi William,
Thank you for your feedback.
We're sorry to hear that you received the wrong item! We can see that this has been rectified and both refunds were processed to your original payment method.
Please contact us if you need further assistance - hello@yogamatters.com
Our sincere apologies for any inconvenience caused.
Best Wishes,
Lily & The Yogamatters Team
Easy site to browse and check out
Easy site to browse and check out. Would like updates on shipping though.
15 lipca 2024
Odpowiedź od Yogamatters
Hi Deborah,
Thank you very much for sharing your review. We love hearing from our customers. We are sorry that your tracking link was missing, we will contact our IT service to investigate this.
If you need any help in the future, please feel free to contact us.
Best Wishes,
Krisztian & The Yogamatters Team
super fast delivery
super fast delivery, I was able to start my new yoga project the next day
12 lipca 2024
Odpowiedź od Yogamatters
Hi Jolanta,
Thank you for being our customer and leaving us a 5-star review. We hope you will have a wonderful yoga journey and if you need any help, please don't hesitate to contact us.
Have a lovely day.
Best Wishes,
Krisztian & The Yogamatters Team
Great service and lovely yoga mag bag
15 lipca 2024
Odpowiedź od Yogamatters
Hi Julie,
Thank you for your 5-star feedback. We are happy to hear that you love your new bag.
Have a wonderful rest of your week.
Best Wishes,
Krisztian & The Yogamatters Team
Prompt delivery and construction and…
Prompt delivery and construction and fabric very good quality
15 lipca 2024
Odpowiedź od Yogamatters
Hi Kathleen,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Have a nice day.
Best Wishes,
Krisztian & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Kaja,
Thank you for your feedback. We are sorry to hear that you feel the mats are not thick enough. Please kindly note, that the majority of yoga mats are between 3mm - 5mm and the Sticky mat is 4.5mm.
If you need any help or if you would like to return the mats, please contact us at hello@yogamatters.com
Have a wonderful day.
Best Wishes,
Krisztian & The Yogamatters Team
I knew the cushion was good because I'd…
I knew the cushion was good because I'd already got one. Very quick delivery.
10 lipca 2024
Odpowiedź od Yogamatters
Hi Lindsay,
Thank you for your feedback! We're thrilled to hear that you're satisfied with the cushion and our quick delivery :)
Best Wishes,
Lily & The Yogamatters Team
Bought gift vouchers for a friend
Bought gift vouchers for a friend. Simple and easy to use.
Have now found myself reading the very interesting articles.
I am planning to buy stuff for myself too!
10 lipca 2024
Odpowiedź od Yogamatters
Hi there,
We're glad to hear that the gift vouchers were easy to use and that you're enjoying our articles!
Best Wishes,
Lily & The Yogamatters Team
Good supplier for all your yoga needs.
Just wanted a bolster. Arrived quickly. It meets my requirements in every way. Thank you.
12 lipca 2024
Odpowiedź od Yogamatters
Hi Antonia,
Thank you for your positive review! We're happy to know that the bolster met your expectations and that it arrived quickly.
Best Wishes,
Lily & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Janet,
We’re grateful and appreciate you taking the time to share your rating with us.
Best Wishes,
Lily & The Yogamatters Team
Odpowiedź od Yogamatters
Hi Molly,
Thank you for your kind words! We're delighted that you are happy with the product and our fast delivery service.
Best Wishes,
Lily & The Yogamatters Team
I posed a question and had a very…
I posed a question and had a very timely and helpful response.
10 lipca 2024
Odpowiedź od Yogamatters
Hi there,
We're glad we could assist you promptly! Thank you for your feedback and for reaching out to us.
Best Wishes,
Lily & The Yogamatters Team
Doświadczenie Trustpilot
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