Yahire Recenzje 

135
Wynik TrustScore: 5 na 5

4,9

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

They accomodated us, very well, very professional. Tables and chairs dropped the picked up with ease! The products were of good quality for our Garden Party. Will be using again.

Oceniono na 5 z 5

Great communication from Sam all the way through. Possibly there best service we have ever had from hiring in furniture for events. Good value, personable and slick delivery & collection. We will cert... Zobacz więcej

Oceniono na 5 z 5

Fantastic service from arranging tables and benches over the phone with Rachael, who was incredibly helpful. Prompt and swift delivery from professional and friendly guys. Overall great service. Defin... Zobacz więcej

Oceniono na 5 z 5

We have been using Yahire for one of London's most well known weekend chess congresses since 2008, and they consistently do a great job and most importantly, help very promptly if things ever go wrong... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Meble biurowe
  2. Sklep z artykułami imprezowymi

Informacje przekazane przez różne źródła zewnętrzne

Yahire is an award winning event furniture hire and catering equipment company. Browse our extensive range of chairs, tables, linens, catering equipment, barriers and event accessories for hire. Yahire supply hundreds of corporate and personal events each week nationally, contact our team with your event requirements today.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

135 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(135)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

In-house event

Delivery, collection and payment were excellent however, we had quite a few tables collapse at the event even though they were locked in.

15 czerwca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Hi Megan, Thank you for your feedback. We are sorry this happened to you. Please contact us on Help@yahire.com with your Order number so we can investigate the matter further for you.

Oceniono na 5 z 5

Hired sofas for our wedding

Hired sofas for our wedding. Great service, good communication, timely delivery and collection. Would use again.

22 czerwca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Thank you for choosing us on your special day!

Oceniono na 4 z 5

Items delivered and collected on time…

Items delivered and collected on time so didn't have to pay extra for a designated time slot. staff very helpful with additions to the order. Deposit was refunded quickly. Would definitely use the service again.

3 czerwca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Glad you had a positive experience Jennifer; please advise how we could change our service from 4 to 5 stars

Oceniono na 5 z 5

From the moment I phoned

From the moment I phoned, the phone help was very helpful and we managed to negotiate timings in terms of drop off and collection. When we changed the day of drop off this was not a problem which greatly helped with our church volunteers being there to receive. Thank you.

The gentleman who came to pick up on 18th was very aware that this was a place of worship and I would like to say a great thank you to him for this understanding.

17 czerwca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Hi Sue, Thank you so much for your feedback. We hope to see you again soon.

Oceniono na 5 z 5

The items hired were delivered early…

The items hired were delivered early which was what the party planner wanted. The items were very good and served it's purpose.
Pick up the next day, not too pleased with that as it was only one person to lift all the heavy stuff, and I had to lend a hand which I(lady) wasn't to pleased with. Deposit refund sorted out quickly. In all, I will defo use again and again. I Highly recommend Yahire.

24 czerwca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Hi Gloria, thank you for your feedback, we will forward this to the Logistics Manager to take into consideration.

Oceniono na 4 z 5

Quality Service

Helpful, friendly staff.
Chairs counted , packed & ready for collection on arrival. Staff packed and unpack the car.
Chairs clean. Quality very good.
Received my deposit back promptly as promised.

Thank you, will use and recommend your services.

9 czerwca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Glad you had a positive experience Maisie; please advise how we could change our service from 4 to 5 stars.

Oceniono na 1 z 5

Abysmal Customer Service

We have used Yahire plenty of times very successfully and I don't like moaning but if this is the only way I can provoke a response then moan I will. On this ocassion our client rejected their furniture on site as they were all crooked, as Yahire went radio silent we ordered 4 more tables! We sent pictures and called the customer service team repeatedly we have to date had no response. How many calls and emails does it take to rectify a simple problem????? Very very disappointed Naz in customer service please any chance in 2023 you will revert back

27 czerwca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Hi Jane, sorry you were unhappy with our service; our Customer Success Manager Francine will in contact with you shortly

Oceniono na 5 z 5

Love them!

I’ve always used this company for all my events. The process is smooth and they are so good with adding on items. Best way to host a party. However I do feel the customers need to be told that there is a separate option of service for removal. We would’ve paid for it if we knew it existed, then there is no hassle of collection.

25 czerwca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Thank you for the feedback Aimen; It was pleasure to work with you on your event

Oceniono na 5 z 5

Brilliant company

Brilliant company - very responsive - easy to use system - was able to add to order easily and very helpful on return when we forgot one item. Highly recommended and will def use again.

23 czerwca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Thank you Kal for your feedback. See you soon.

Oceniono na 5 z 5

I recently had a family get together in my garden

I recently had a family get together in our garden so needed extra tables and chairs. Yahire were local to me so I thought I would try them. I was pleasantly surprised as they are a lovely team and the furniture was exactly what I wanted. The delivery people also deserve a shout as they were very helpful and turned up on time. I will certainly use them again.

25 czerwca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Thank you for your feedback Linzi; It was pleasure to work with you on your event

Oceniono na 5 z 5

Brilliant service

Brilliant service, delivery men were efficient and polite, great furniture. Party a big success, thank you

10 czerwca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Thank you for your feedback Kim. We hope to see you soon.

Oceniono na 5 z 5

Excellent Customer Support

I have been touched by the excellent customer service by all the guys at Yahire who helped me to load all the stuff into my range rover evoque. The guys supported me and helped in all the three trips I made. They even refused the tips that I wanted to provide to them. I have forgotten all your names but I have not forgotten the services you guys provided to me on Friday 3rd March 2023

3 marca 2023
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Glad you had a positive experience Patrick! We hope to see you soon.

Oceniono na 5 z 5

Professional, friendly, reliable, and well-priced hire company

We used Yahire for all our furniture, crockery, cutlery and glasses for our wedding and we were very pleased with their service. They were exceptionally professional and communicative throughout the entire process and I would happily recommend them to anyone with an upcoming event. Their online booking system is very straightforward, and made it very simple to make alterations to our order. On the day of delivery, their staff were friendly, helpful, and punctual.
They were very competitively priced, with a wide range of options on each item.

20 sierpnia 2022
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Thanks Naomi, we’re delighted to be of help and your feedback is much appreciated.

Oceniono na 5 z 5

Excellent service start to finish

Excellent service start to finish. Good quality products delivered on time. The website makes everything very easy as well as them being available on the phone. We were able to change things up until the last minute and payment system is all very smooth. Made our wedding day a lot more stress free!

18 sierpnia 2022
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Thanks Cal, we’re delighted to be of help and your feedback is much appreciated.

Oceniono na 2 z 5

Bad experience

I rented different items for a party at my house, including cutlery. When the items arrived I did not notice the cutlery (for 60 people!) was missing.
When I realised that, it was Saturday evening and unfortunately this company does not offer any costumer service on evenings / weekends. So I sent an email to the costumer service to complain about the missing items.
As my party was the following day, I had to rush to a Sainsbury's to buy forks, knives and spoons for 60 people, totalling more than 300 £.
The glasses where very cloudy and I had to clean all of them with a cloth (50 wine glasses + 88 high ball glasses) to make them presentable. Two glasses arrived broken.
On Tuesday I finally received a reply from the costumer service, who offered me the refund of the money spent for the cutlery hire (£66).
I asked to share the cost for the new cutlery I was forced to buy because of their mistake, but they replied it was not possible.
So now I am short of 300£, and I have a lot of cutlery I don't need. Unfortunately, I cannot recommend the services of this company: they did a huge mistake while doing their job, but they simply do not care. This tells a lot about a company.

30 czerwca 2022
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

Sorry you were unhappy with our service, please email the details to Help@yahire.com if you would like u to investigate this matter further.

Oceniono na 5 z 5

Easy to order, good value, great service

Yahire provided a great selection of products to hire to host a large garden party. Delivery and collection were seamless and our deposit was refunded promptly. Prices are competitive so would definitely use them again.

16 maja 2022
Opinia niezależna
Logo Yahire

Odpowiedź od Yahire

It was pleasure to work with you on your event.

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