The needle bar replacement sponges are excellent, These save a considerable amount of money and are ecologically better than replacing the whole metal bar each time. Easy to use, if a little messy wh... Zobacz więcej
Reakcja na opinię
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Thank you for your prompt service and delivery , having just resurrected my toyota knitting machine after many years, was so was really pleased that I could still get parts for it ,it fitted perfect... Zobacz więcej
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I bought a do-it-yourself replacement spongebar kit, for my Brother KH950i knitting machine, I watched the video on the website and gave it a go. Item was well priced, arrived quickly, was well wrappe... Zobacz więcej
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This sponge bar made my knitting machine work!! Can't believe the difference, was very easy to apply with clear instructions how... delivery super fast, and price was way cheaper than any others I'... Zobacz więcej
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O Xenaknits
Napisane przez firmę
We are an ethical family business based in the beautiful British Cheshire countryside, offering a fabulous range of high quality yarns, knitting machine sponge kits and needles.
Xenaknits.com started out as a small retail knitting market stall, selling only a few knitting yarns, evolving into a website supplying knitting products around the world.
Because of our exceptional customer service, business stability and fast delivery times, are all contributing to the successful growth of xenaknits.com. Also, we often go above and beyond to help customers because we care about you, our customer.
Whenever possible, we try to stock yarns from ethical sources, such as Fair Trade spinners and knitting yarn dyers.
With some of our Turkish yarns we buy direct from the artisan spinning families, this enables the people who make the yarns to benefit from the product they are producing.
We sell the world-famous award-winning Zuusco sponge bar kits for knitting machines. Maybe you need replacement needles for your knitting machines. We have them in stock, too.
One of the most common questions we are asked is where did the name come from? We had a lovely dog who died of cancer, so we named the business after her, very sad, but we wanted a way to remember her.
We have always loved knitting and yarns, and we hope you visit our website.
Love Knitting - Love Yarn
Xenaknits.com started out as a small retail knitting market stall, selling only a few knitting yarns, evolving into a website supplying knitting products around the world.
Because of our exceptional customer service, business stability and fast delivery times, are all contributing to the successful growth of xenaknits.com. Also, we often go above and beyond to help customers because we care about you, our customer.
Whenever possible, we try to stock yarns from ethical sources, such as Fair Trade spinners and knitting yarn dyers.
With some of our Turkish yarns we buy direct from the artisan spinning families, this enables the people who make the yarns to benefit from the product they are producing.
We sell the world-famous award-winning Zuusco sponge bar kits for knitting machines. Maybe you need replacement needles for your knitting machines. We have them in stock, too.
One of the most common questions we are asked is where did the name come from? We had a lovely dog who died of cancer, so we named the business after her, very sad, but we wanted a way to remember her.
We have always loved knitting and yarns, and we hope you visit our website.
Love Knitting - Love Yarn
Dane kontaktowe
Zjednoczone Królestwo
- www.xenaknits.com
4,9
Doskonała
309 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Part supplied had extras
Part supplied had extras. Very welcome. Delivery slow but considering Royal Mail strike, Christmas and covid in china, arrived earlier than expected.
30 grudnia 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review.
Yes, the postal strikes are causing problems for us. Also, our local post office has just closed.
Thank you.
Sponge bar
New sponge bar for knitting machine. Not quickest delivery but there were postal strikes
12 grudnia 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review.
Yes, the postal strikes are causing problems for businesses.
Thank you.
Easy to find what you need
The website is so easy to use, quick delivery and good results with the product
22 grudnia 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We are pleased you got good results from the product.
Thank you.
Prompt delivery which enabled me to…
Prompt delivery which enabled me to finish all my Christmas knits on time. I will most certainly be using this service again. The personal touch was extremely thoughtful and gave me pleasure.
20 grudnia 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We are so happy you finished your Christmas knits on time.
Thank you.
Brilliant website and part was perfect
Brilliant website and part was perfect. Many thanks!
8 grudnia 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We are glad you like the website.
Thank you.
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We are happy the instructions are helpful.
Thank you.
The service was excellent and delivery very quick…
The service was excellent and delivery of items was very quick. I will definitely use this company again. Thank you.
2 grudnia 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We strive to offer the best service we can.
Thank you.
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We are happy we are an efficient business to deal with and strive to be the most efficient we can be.
Thank you.
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We are glad the order arrived in a timely manner.
Thank you.
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We aim to please whenever we can.
Thank you.
Very pleased with the excellently…
Very pleased with the excellently prompt advice and replies to my queries. Staff have been very polite and helpful on a few occasions recently in November, 2022, regarding Sponge bar retainer sponges for 2 different makes of knitting machines.
18 listopada 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We aim to help people whenever we can, and we were more than happy to help you.
Thank you.
Excellent customer service
Excellent customer service, if I'm ever unsure about what I'm ordering.
Quick delivery
2 listopada 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We really appreciate the 5 stars.
Thank you.
The swift response and dispatch of the…
The swift response and dispatch of the order. Received it much earlier than expected, we live in Australia. Secure and careful packing. Precise and detailed instructions on how to fit the replacement sponge bar, with detailed further instructions on a video on your website.
23 października 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review. We are pleased you received it much earlier than expected.
We really appreciate the 5 stars.
Thank you.
Arrived well packaged and undamaged
Arrived well packaged and undamaged. Quick response to email.
7 listopada 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We really appreciate the 5 stars.
Thank you.
Quick delivery and a lovely note…
Quick delivery and a lovely note explaining how to replace sponge bar in a knitting machine. Will definitely order from here again.
27 października 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review.
We really appreciate the 5 stars, and we look forward to your continued custom.
Thank you.
Odpowiedź od Xenaknits
Thank you for the 5-star review, we are pleased the delivery was prompt.
We really appreciate the 5 stars.
Thank you.
would recommend Xenaknits
received exactly what I ordered in perfect condition and within the shipping time frame given
22 października 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review, and we pleased the order arrived within the time frame, even though there are numerous intermittent postal strikes.
We really appreciate the 5 stars.
Thank you.
perfect thank you
14 października 2022
Odpowiedź od Xenaknits
Thank you for the 5-star review. We really appreciate it.
Thank you and stay safe.
Odpowiedź od Xenaknits
Thank you for the 5-star review. We really appreciate it.
Thank you and stay safe.
Odpowiedź od Xenaknits
Thank you for the 5-star review. We really appreciate it.
We are so pleased you were happy with the quick and efficient service.
Thank you and stay safe.
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