Wool and the Gang Recenzje 

6826
Wynik TrustScore: 4.5 na 5

4,5

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Nice pattern, but I think that there are a few instructions missing. Point 3 back decrease, I think there are instructions missing for decreasing. Same applies to Left and Right side decrease, poi... Zobacz więcej

Oceniono na 5 z 5

Very happy with the blanket Make Along experience. Extremely professional and easy to work with. Can’t wait to see the end product!

Oceniono na 3 z 5

I ordered one of the kits, really good instructions and mohair wool is lovely and fluffy and soft however part way through knitting my jumper I realised the 3 balls of white yarn (meant to all be the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I really recommend. I'm am experienced knitter but somewhat rusty. The clear instruction and easy to access videos are invaluable. The techniques have changed over the years. It's great to lear... Zobacz więcej

Informacje dotyczące firmy

  1. Przędza

O Wool and the Gang

Napisane przez firmę

FASHION MADE BY YOU.

Powered by the maker movement, Wool and the Gang is a DIY brand revolutionising fashion.

We’re here to make your DIY dreams come true, whether you’re a knit novice or a stitch master you’re welcome to join our gang.

Knitting isn’t just a hobby, it’s a community, a lifestyle, and together we can make a positive change for our planet one stitch at a time.

We regret to inform you that during this busy period, your order may take longer than usual to reach you. We understand this is frustrating when you’re excited to get stitching and we sincerely apologise for this. The WATG team are working hard to get it to you as soon as possible!

We will keep you updated with progress, and in the meantime, if you want to speak to us directly, you can contact our lovely customer services team here.

Thank you so much in advance for your patience, heart you!


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 97% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(6826)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 404

Napisz recenzję
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Oceniono na 5 z 5

The best Wool & patterns & tutorials !!

The best Wool ! I have been a customer since the beginning days of this company I'm always thrilled at their success They have great patterns ,& wide variety of fabulous yarns. THE BEST online video tutorials (w gorgeous accents ) and comes in a great bag !
Always recommend WATG to everyone

3 marca 2026
Oceniono na 1 z 5

I still did not get my refund and I…

I still did not get my refund and I paid USPS for the return

5 marca 2026
Logo Wool and the Gang

Odpowiedź od Wool and the Gang

Hello Alexandra,

Thank you for your review, and we’re sorry for any frustration caused.

We can confirm that your return was processed on 27 March, and you were informed of the refund status on 2 April. Please note that once a refund has been processed, it can take up to 7 business days to appear in your account, depending on your bank or payment provider.

If the refund still hasn't appeared, please don’t hesitate to contact our customer care team and we’ll be happy to look into it for you.

Best Wishes,
Customer Service | Wool and the Gang

Oceniono na 1 z 5

I think having Evri as a delivery…

I think having Evri as a delivery company is something you should look into. My experience of receiving your products via Evri has not been smooth and I think it’s ridiculous that I have to pay for delivery and still get such a terrible service and it’s never on time. I am also not fully satisfied with your balls of yarn - some have multiple yarns simply tied together in a knot. And other knot into themselves.

26 lutego 2026
Logo Wool and the Gang

Odpowiedź od Wool and the Gang

Hello Sophie,

Thank you for taking the time to share your feedback. We’re really sorry to hear about your recent experience.

Regarding delivery: we completely understand how frustrating it is when a courier doesn’t meet expectations. While Evri handles a large volume of parcels successfully, we know experiences can vary, and we are continuously reviewing our delivery partners to ensure the best possible service for our customers.

Regarding the knots on the yarn, we work closely with all of our yarn manufacturers and conduct regular inspections of our yarn to ensure that the best quality yarn is being produced for our customers. However, in some instances, you may find small knots in your yarn (particularly natural fibres!) which sadly cannot be 100% avoided by any yarn manufacturer and is not exclusive to Wool and the Gang.

If you are not happy with the quality, please reach out to our Customer Service team via the below link:

https://woolandtheganghelp.zendesk.com/hc/en-us/requests/new

Best Wishes,
Wool and the Gang | Customer Service

Oceniono na 5 z 5

Site facile et laines de qualité

Je cherchais une laine d'alpaga toute douce, je suis très contente de celle de Wool and the Gang. Le site est très ergonomique et il est facile de trouver la laine que l'on cherche ; la livraison a été rapide, et sans emballages superflus, ce que j'ai bien apprécié.

25 lutego 2026
Oceniono na 5 z 5

Great experience as always

Great experience as always. Weirdly huge packaging for a small product, but as the last item of that size I bought was in better-sized packaging I assume they just ran out.

The purchasing and tracking experience was simple and clear, and the product arrived on time.

25 lutego 2026
Oceniono na 5 z 5

New knitter

As someone new to knitting, these kits have been awesome! Clear instructions, video tutorials and beautiful wool. I cannot recommend Wool & the Gang highly enough.

23 lutego 2026
Oceniono na 3 z 5

Delivered promptly

Delivered promptly. Quick reply to my question, kit directions somewhat unclear.

27 lutego 2026
Logo Wool and the Gang

Odpowiedź od Wool and the Gang

Hi Christine,

Thank you for your feedback!

We are sorry to hear you found the pattern for the Wanderer Bag somewhere unclear. If you did get stuck at some point, please reach out directly via the below link and our crochet guru will be able to help you!

https://woolandtheganghelp.zendesk.com/hc/en-us/requests/new

Best Wishes,
Customer Service | Wool and the Gang

Oceniono na 5 z 5

Gorgeous

Really easy to order, delivery was quick and secure. The yarn is beautiful to work with, knits up well. The pattern was easy to follow.

27 lutego 2026
Oceniono na 2 z 5

Delayed Delivery

The product is great. Deliver was terrible. It should not take 3 weeks to arrive. I did not get the kit until less than 48 hours before I needed to give it as a gift. I ordered based on 5 days max for order to ship, and 5 hours to complete. I’m a slow knitter, but I thought that I would have at least a few more days to knit. Contacted Wool and they kept telling me to check tracking. I did, and no help, just “delayed.” No delivery date posted.
Not sure that I’ll order here, again.

22 lutego 2026
Logo Wool and the Gang

Odpowiedź od Wool and the Gang

Hi Nancy,

Thank you for taking the time to share your feedback, and we’re really sorry to hear about your delivery experience. We completely understand how stressful it must have been to wait so long, especially when you ordered with plenty of time and needed the kit for a gift.

While we aim for smooth and timely delivery on every order, delays can unfortunately occur once parcels are with the courier, and we’re sorry this caused such inconvenience. USPS have encountered delays in delivering and issues with updating their tracking links. This is something we are currently reviewing ourselves.

Please don't hesitate to reach out if you need any assistance.

Best Wishes,
Wool and the Gang | Customer Service

Oceniono na 5 z 5

Very pleased.

All of the items were in stock and everything arrived in one box, on time. All the dye lots were correct as well. I was also concerned about the tariffs inflicted on imported items but WATG responded quickly to me.

26 lutego 2026
Oceniono na 4 z 5

Back to knitting

I just got back into knitting again and thoroughly enjoyed creating the hat package that I purchased the material was amazing however, I would have wanted a pattern without seam knitting circular in the round. If you have more patterns with this style of knitting, I would purchase another hat package.

26 lutego 2026
Oceniono na 5 z 5

I really recommend

I really recommend. I'm am experienced knitter but somewhat rusty. The clear instruction and easy to access videos are invaluable. The techniques have changed over the years. It's great to learn new skills
The wool is really nice quality.
If I were to offer some constructive feedback; the website could show all colour options for all pattern.

19 lutego 2026

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