Wool and the Gang Recenzje 

6825
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Nice pattern, but I think that there are a few instructions missing. Point 3 back decrease, I think there are instructions missing for decreasing. Same applies to Left and Right side decrease, poi... Zobacz więcej

Oceniono na 5 z 5

Very happy with the blanket Make Along experience. Extremely professional and easy to work with. Can’t wait to see the end product!

Oceniono na 3 z 5

I ordered one of the kits, really good instructions and mohair wool is lovely and fluffy and soft however part way through knitting my jumper I realised the 3 balls of white yarn (meant to all be the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I really recommend. I'm am experienced knitter but somewhat rusty. The clear instruction and easy to access videos are invaluable. The techniques have changed over the years. It's great to lear... Zobacz więcej

Informacje dotyczące firmy

  1. Przędza

O Wool and the Gang

Napisane przez firmę

FASHION MADE BY YOU.

Powered by the maker movement, Wool and the Gang is a DIY brand revolutionising fashion.

We’re here to make your DIY dreams come true, whether you’re a knit novice or a stitch master you’re welcome to join our gang.

Knitting isn’t just a hobby, it’s a community, a lifestyle, and together we can make a positive change for our planet one stitch at a time.

We regret to inform you that during this busy period, your order may take longer than usual to reach you. We understand this is frustrating when you’re excited to get stitching and we sincerely apologise for this. The WATG team are working hard to get it to you as soon as possible!

We will keep you updated with progress, and in the meantime, if you want to speak to us directly, you can contact our lovely customer services team here.

Thank you so much in advance for your patience, heart you!


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 97% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(6825)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 402

Napisz recenzję
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Oceniono na 3 z 5

I wish the instructions were a lot more…

I wish the instructions were a lot more specific. Instead of saying “back or front of the stitch” it could say BLO/FLO , for example. For “front of the stitch” I did a regular single crochet and my hat came out more flat vs having a hat bill.

16 czerwca 2026
Logo Wool and the Gang

Odpowiedź od Wool and the Gang

Hi Jamie,

Thank you for your feedback!

We have passed along your notes to our design team who will take that into consideration when creating new patterns. In the meantime, don't hesitate to reach out via the below link. We have a knitting/crochet guru available to help with your project!

https://woolandtheganghelp.zendesk.com/hc/en-us/requests/new

Best Wishes,
Customer Service Team | Wool and the Gang

Oceniono na 5 z 5

The Best

Have purchased several times from Wool and Gang , their web site easy to use, communication good and order service prompt. Plus the product/ yarn is the BEST ❣️❣️❣️

15 lipca 2026
Oceniono na 5 z 5

Excellent instructions and videos

As a returning knitter, after a 20 year break, my wool and the gang project has been a great way to get my confidence back and my enjoyment of knitting. The pattern is very easy to understand and the videos are also really useful. I love the wool and all the colours and of course on big needles it is growing very fast. The only thing I would change is the pattern I received in my cardigan kit just had a rough pencil drawing on the front, whereas when I bought my jumper pattern from a shop it had a model wearing the jumper so it was useful to refer back to. I think the kits are a great idea.

18 czerwca 2026
Oceniono na 5 z 5

Lovely wools, helpful service

I bought some wools and a patterns, but when I started knitting I realized that I really didn't like one of the colors. They were helpful in letting me exchange. I love the colors I am working with now and I find the pattern easy to follow - especially as they have many helpful videos to show you how to do each step.

9 czerwca 2026
Oceniono na 3 z 5

Waiting

The delivery took so long I left for the summer before it arrived. I’m hoping it’s good but won’t know until September. Allow more than 2 weeks for delivery!

16 czerwca 2026
Logo Wool and the Gang

Odpowiedź od Wool and the Gang

Hi Susan,

Thank you for your feedback!

We're very sorry that the delivery took longer than expected and arrived after you had already left for the summer. Unfortunately, once your order is handed over to USPS, delivery times can occasionally be affected by factors outside of our control.

We hope you'll have the opportunity to enjoy the product when you return in September, and if there are any issues when you receive it, please don't hesitate to reach out to us.

Best Wishes,
Customer Service Team | Wool and the Gang

Oceniono na 1 z 5

I have likely bought my last kit from…

I have likely bought my last kit from Wool and the Gang. My kit didn’t include the correct number of yarn balls and was missing one, and when I reached out to support they claimed I was lying about not having enough balls of yarn for the pattern. I just spent more money to buy a single ball of yarn after I already overpaid for a kit that didn’t include it. Horrible customer service & a horrible way to treat your customers.

13 lipca 2026
Opinia niezależna
Logo Wool and the Gang

Odpowiedź od Wool and the Gang

Hello Michelle,

Thanks for your review.

We are truly sorry to hear about your experience and disappointment with receiving an incomplete kit.

We're especially sorry that our communication left you feeling unheard. That's never the impression we want to give our customers, and we understand how frustrating it must have been to purchase an additional ball of yarn after already paying for a kit that should have contained everything needed to complete your project.

We take feedback like this very seriously and will be reviewing both the issue with your kit and the support you received. Please rest assured that your feedback has been escalated, and a member of our team will be in touch via email within the next 24 hours with an update.

Best Wishes,
Customer Service | Wool and the Gang

Oceniono na 1 z 5

Raffia is nice, but a huge mess that is terrible to use.

The raffia I bought from Wool and the Gang has been a pleasure to crochet with. It is sturdy and easy to use. However, the skein is abysmal. I unpackaged it just like many videos showed me- clipping the side straps, pulling from the side and never from the middle- but it continues to loop into the middle and gives me yards and yards and yards of "yarn barf". I've spent almost as much time untangling my project and unwinding and rewinding the skeins as I have crocheting. I am making something VERY simple, yet I have had to cut and restart the raffia about 10 times so far and I am only on the second of three skeins that this pattern calls for. It is hugely disappointing to spend about $80 on materials for a project, yet it is going to turn out poorly because of how the skeins were wrapped and the need to constantly cut the raffia from massive knots. I am frustrated.

15 czerwca 2026
Logo Wool and the Gang

Odpowiedź od Wool and the Gang

Hi Melissa,

Thank you for your feedback!

We noticed, you mentioned you are working by pulling from the side instead of inside. We actually find it best to leave the ball band in place, and start working from the inside of the ball.

Please do reach out via the link below so we can help you ensure you have enough raffia for your project!

https://woolandtheganghelp.zendesk.com/hc/en-us/requests/new

Best Wishes,
Customer Service | Wool and the Gang

Oceniono na 3 z 5

the yarn feels very nice however the…

the yarn feels very nice however the colors are a little different than they appear online. also i would love to have a digital copy of the pattern in addition to the paper one!

8 czerwca 2026
Logo Wool and the Gang

Odpowiedź od Wool and the Gang

Hello Gavrielle,

Thank you for your feedback!

We are happy to hear you really enjoyed the feel of our The One Merino. We do try to depict all colours are accurately as possible, but there will always be slight variations from screen to real life.

As for the digital pattern, please check your inbox (or spam folder)!

Best Wishes,
Lara

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