WoodBlocX Recenzje 

181
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Produkt matcher på ingen måde billeder på hjemmesiden. Grove uens imprægnerede stykker træ uden nogen for for slibning/finish. Meget besværligt at samle! Hullerne var delvist lukkede og passede ikke... Zobacz więcej

Oceniono na 5 z 5

The whole process working with Woodblocx was really great. I was a very pernickety customer from the start, but the designer uncomplainingly accepted all my many tweaks and design changes until we f... Zobacz więcej

Oceniono na 5 z 5

I have purchased 2 raised beds over the last few weeks and am delighted with both of them. Having been unsure that I would be strong enough to make the first one up, I was so pleased that I could... Zobacz więcej

Oceniono na 5 z 5

Able to customise size, ordering process straightforward and delivery within a few days. Took us slightly longer to put together than we had hope but still less than a working day. Simple process to... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z meblami ogrodowymi
  2. Skład materiałów budowlanych

Napisane przez firmę

No Power Tools Needed WoodBlocX are light and easy to build with. You don't need any power tools or technical knowledge to assemble our structures. We provide step-by-step instructions that are easy to follow and bespoke to your project, supporting you throughout your build from start to finish. More customer reviews can be found on Feefo and Google


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

181 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(181)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Another great Blocx experience

Placed an initial order for delivery in roughly10 days time. I was available earlier and Steven very kindly brought the delivery forward. Good value, great communication and fast delivery. The quality of the raised beds are excellent. You do get some green timber markings but this is normal and they fully dry out after time. If you follow the instructions and prepare the area accordingly its a fairly simple process to build them. We already have 5 woodblocx raised beds so we know the sturdiness and longevity of woodblocx materials. They may not be the cheapest option out there but you only get as good as you pay for and Woodblocx is worth every penny!

16 maja 2025
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you so much for your kind and detailed review! We're really pleased to hear that Steven was able to bring your delivery forward and that you're happy with both the service and the quality of your raised beds. It's great to know you found the assembly process straightforward and that you're already familiar with the durability of our products. We truly appreciate your continued support and your recognition that quality and longevity are worth investing in. Wishing you many successful growing seasons ahead!

Oceniono na 5 z 5

Fijne ervaring met klantenservice

Na een teleurstellende vertraging van onze bestelling was de klantenservice erg behulpzaam via email en werd een passende oplossing geboden. We kijken er erg naar uit om het product te ontvangen.

15 maja 2025
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Hartelijk dank voor uw feedback.

We vinden het vervelend dat uw bestelling vertraging heeft opgelopen, maar het is fijn om te horen dat onze klantenservice u goed heeft kunnen helpen en een passende oplossing heeft geboden. We hopen dat het product binnenkort arriveert en volledig aan uw verwachtingen voldoet.

Als u in de tussentijd nog vragen of opmerkingen heeft, staan wij uiteraard voor u klaar.

Oceniono na 5 z 5

Super qualité

J’ai eu un retard de livraison mais le personnel a été très réactif.
Le matériel est de qualité et l’assemblage du bassin super bien expliqué.

18 kwietnia 2025
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you

Oceniono na 2 z 5

Very disappointed with some parts of…

Very disappointed with some parts of the pond , some blocks don’t line up correctly and the top rail should be in 4 parts instead of odd lengths , this will probably save on shipping cost . With the metal corner strengtheners on the top rail doesn’t sit straight so having to adjust the gap which is a pain , really the angled corners should be routed out to accommodate metal L brackets , again probably costs ! The mitres on the corners are also poor on a couple of corners , all in all not worth the money . I’ve been generous with 2 stars as the delivery was on time and some of the blocks fit , I have just added this since reply , some of the top rails are also cracking already and there is light strap marks on some of the rails but luckily I’ve put at the back , pity can’t add pictures then you could make your own minds up

13 kwietnia 2025
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Hi David,

We're really sorry to hear you're disappointed with your pond kit. We strive to deliver high-quality products and experiences, so it’s upsetting to learn we’ve fallen short of your expectations.

We’re also a little surprised to see your review, as we weren’t contacted beforehand regarding any issues. We would have been more than happy to help resolve the problems and make things right for you. We take all feedback seriously and are always open to working with our customers to find a satisfactory solution.

If you're open to it, please get in touch with us directly so we can better understand the specific issues and offer support. Your satisfaction is important to us, and we’d really like the opportunity to put things right.

Kind regards

Steven

Oceniono na 1 z 5

Forged signature & Parts don't fit

1.) My signature was forged on delivery.
2.) None of the parts fitted together, so I spent days making adjustments until the product was assembled.
3.) After completion, the quality of the product unfortunately does not look as good as in the great promotional videos.
4.) To summarize: Not recommended !

I forgot to mention that my emails with pictures for documentation were simply ignored (never answered) !

So the company has already received all the necessary information for many months. They are just not interested !

1 sierpnia 2024
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Dear Kunde

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and would have appreciated the opportunity to address these concerns directly before you felt the need to leave this review.

Regarding the signature on delivery, we take matters like this very seriously and would like to investigate further. Could you please provide more details so we can look into this?

As for the assembly issues, we sincerely regret any frustration this may have caused. Our products are designed to fit together seamlessly, and we’d like to understand what went wrong to help find a resolution for you. If you could share more specifics or photos, we would be happy to assist.

We strive to ensure our products meet the highest standards, and we regret that your expectations were not met. We truly value your feedback and would appreciate the opportunity to make this right. Please reach out to us at admin@woodblocx.co.uk, and we will do our best to assist you.

Kind Regards

Steven

Oceniono na 1 z 5

Dont waste your money…

Refrain from squandering your hard earned money. In 2018, we made a decision to purchase an entire garden border solution, which included an integrated bench for our newly constructed home. Regrettably, within a few years, 2023, the entire installation has deteriorated significantly, despite meticulous lining of each flower bed. Consequently, the wood has deteriorated into an extremely costly and decaying mess, necessitating further expenditures for its replacement.

20 lutego 2025
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Good Morning Richard,

I hope all is well with you today.

I truly appreciate you taking the time to share your experience. We’re sorry to hear that your garden border solution hasn’t held up as expected. Quality and durability are extremely important to us, and we always strive to ensure our products perform well over time.

Had we been made aware of this issue earlier, we would have welcomed the opportunity to assist you in finding a solution. While natural materials like wood can be affected by various environmental factors, we stand by our commitment to customer satisfaction and would have loved the chance to discuss this with you directly.

Please reach out to me me at steven@woodblocx.co.uk - I will be happy to go over any possible options to help.

Kind Regards
Steven
Customer Service Manager
WoodBlocX

Oceniono na 5 z 5

Excellent

Purchased a pond from here and chose them because I hoped it would be straightforward for me as a woman with bad shoulders to put together. I wasn't disappointed. The wood is great quality and pieces nice and chunky so you can just see it's going to last. It was so easy to put together and looks fantastic. Delivery was also very fast and great communication all round. I would definitely use the company again.

28 sierpnia 2024
Opinia niezależna
Oceniono na 3 z 5

De redelijk hoge prijs gaf me het idee…

De redelijk hoge prijs gaf me het idee dat dit een topproduct zou zijn.
De montage viel al wat tegen,gaten komen niet altijd goed overeen.
Nu de vijver al even staat valt me op dat de lange zijden toch best bol gaan staan,wat me toch wel een beetje zorgen baart.
Ik hoop dat het niet verder gaat want er komen vissen in en zou wel sneu zijn als het toch niet houd.

22 lipca 2024
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Goedemiddag,

Mijn naam is Steven en ik ben de Customer Service Manager voor WoodBlocX.

Bedankt voor de recensie.

Het spijt me te horen dat u problemen heeft met uw bestelling. De gaten moeten allemaal op één lijn zitten en het product mag niet buigen.

Het is mogelijk dat er een fout is gemaakt tijdens de constructie, maar we kijken graag naar het probleem en vervangen de vijver als deze defect is.

Stuur ons gerust foto's op admin@woodblocx.nl en we zullen dit probleem voor u oplossen.

Ik kijk ernaar uit om van u te horen.

Met vriendelijke groeten

Steven

Oceniono na 1 z 5

An expensive regret

Folks be cautious - the expectation set on the website and the reality of poorly machined block is vast! I ordered a 4m long raised bed. Firstly as there is nothing really to hold the bottom layer together, you cannot get 4m of block to line up level on soft ground. I took mine in to my garage where I am lucky to have a level floor and enough space to lay the first layer. However the blocks are not consistent and even on a level hard floor the second layer does not go on even. Half the blocks were wet and green (recently pressure treated) and half were bone dry and brown. Doesn't look good and doesn't fit well together. This is a very expensive product and it's simply not up to standard - I regret not using sleepers now which would have been far cheaper and looked better.

7 czerwca 2024
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

We are truly sorry to hear about your recent experience with our 4m long raised bed. We appreciate your feedback and are disappointed to learn that the product did not meet your expectations.

Firstly, we apologise for the inconsistencies in the blocks and the issues with alignment and quality you encountered. This is not the standard we strive to uphold, and we understand how frustrating it must have been for you.

We want to assure you that we guarantee our product for 10 years and stand by its quality. We would like to make this right for you. Please contact our customer service team directly, and we will do our best to address your concerns. We are happy to offer a full refund and arrange for the product to be returned.

Your expectations are important to us, and we hope to have the opportunity to resolve this matter to your satisfaction.

Oceniono na 3 z 5

The pond liner is very large

Please note: it was not clear from the website (to me, and to several others who made similar comments) that the one-size amount of PVC pond liner is very large - 4 metres by 4 metres. Smaller, and for most people's purposes more suitably-sized, pond liners are available at much lower cost - eg from B and Q. The pond itself looks very good.

20 października 2023
Opinia niezależna
Oceniono na 3 z 5

Het product is goed bedacht, maar kan veel beter.

Het product is goed bedacht en vol enthousiatme hebben we besteld. De communicatie na de order ingevoerd en betaald te hebben ervoer ik als gebrekkig. Vervoerders mailen in de Franse taal, telefoonnummer op de orderbevestiging blijkt niet eens te bestaan..! Eindelijk wel alles compleet gekregen en het zier er uiteindelijk redelijk uit, maar wat me tegenviel, was dat de blokken niet allemaal perfect gelijk waren (gaten voor de plastic verbindingsstukken waren vaak uit het midden geboord en sommige blokken hadden een schuin zelfkantje, maar andere weer niet). De schuin gezaagde kopse kanten van deklijst zijn niet gewolmaniseerd. Best wel aardig, maar kan voor hetzelfde geld veel beter. Jammer anders zou het een wereldproduct kunnen zijn.

15 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Such a good experience using WoodBlocX

Such a good experience using WoodBlocX. Once I placed my order I needed them to store the goods whilst my new home was finished which they did with our demurring. The most valuable element for me is the staff. I appreciated the support at the design stage in helping me with my less than straightforward design and loved the follow through to the detailed instructions. There were some logistical issues and the customer services team really owned the problems in a respectful, prompt and satisfactory manner through to resolution. Would recommend this Company to all and could wish that all companies were as good to deal with.

17 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

The product was as stated in advert the…

The product was as stated in advert the instructions made it easy to put together, as recommended i lined the inside. It was delivered on time by a helpful driver. If i need another raised bed I would return to this company.

11 października 2022
Opinia niezależna
Oceniono na 5 z 5

Well designed product

Well designed product. Excellent quality. Easy to put together. Looks good and would use again if I need to replace any other planters

5 października 2022
Opinia niezależna
Oceniono na 5 z 5

Great product all round

Ordering process was clear and simple and my planter kits arrived in good time.
Assembly was simple and very satisfying! The finished results are great and I’m looking forward to the spring and summer blooms.

17 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Raised planters

Easy to design the modular system fits together fairly easily and has simple to understand instructions.
My only suggestion would be to have pre cut dowels for the coping to fit and avoid the time and/or expense of special tools to finish that part of the project

13 października 2022
Opinia niezależna

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