I ordered a letter to add to my permanent bracelet I bought from Wongs previously and asked could they resize my Mums rings as she had passed last year which they said they could do, picked them up a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Another visit here to collect a custom piece . I lost a sapphire and thought it was gone forever - it was found again and Wongs worked their magic to transform it into a dual sapphire /diamond ring .... Zobacz więcej
Reakcja na opinię
Ethan was excellent, really knowledgable and patient, my engagement ring was bought here so we went back to find a wedding ring to compliment it. We chose the ONE, we were given a bridal box with some... Zobacz więcej
Reakcja na opinię
I visited Wongs in Manchester to choose and engagement ring. I didn’t quite know what I was looking for but the whole team, and especially Jenny were great in showing me a selection and helpin... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.
Dane kontaktowe
Whitechapel, L1 6DS, Stanley Street, Zjednoczone Królestwo
- 0151 236 1552
- info@wongsjewellers.co.uk
- www.wongsjewellers.co.uk
4,9
Doskonała
164 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Highly recommend
I had my little girls ears pierced by Zara yesterday and the service was amazing from start to finish both Zara and Brooke were amazing and kept my little girl entertained& distracted the whole time as well as gifting her a little teddy and certificate the whole team are lovely. Highly recommend
27 listopada 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Dear Franki,
Thank you so much for your lovely review. We're so happy to hear your little girl's ear piercing experience was such a positive one. Zara and Brooke will be thrilled to know they helped make it fun, relaxed, and memorable.
It’s lovely to hear she enjoyed the teddy and certificate too - we always want little ones to feel proud of their big moment!
Thank you again for your recommendation. We hope to welcome you both back again soon.
Best wishes,
The Wongs Jewellers Team 💍
Amazing experience
My friend and I had an amazing experience here getting matching welded bracelets. From the moment we walked in to the moment we left we were made to feel special & the video that went on instagram is a great reminder of our time spent here.
7 listopada 2025
Odpowiedź od Wongs Jewellers
Dear Emma,
Thank you so much for your lovely review. We're so pleased to hear you and your friend had such a special experience getting your matching welded bracelets.
It’s great to know you enjoyed the Instagram video too – we love being able to capture those memorable moments.
We hope your bracelets always remind you of a fun and meaningful day, and we’d love to welcome you both back again soon.
Best wishes,
The Wongs Jewellers Team 💍
Top Quality Jewellers and amazing…
Top Quality Jewellers and amazing service! My daughter had her ears pierced for her birthday and it was made into a lovely occasion for her by the wonderful and helpful staff members :)
7 listopada 2025
Odpowiedź od Wongs Jewellers
Dear Caroline,
Thank you so much for your kind words. We're delighted to hear your daughter had such a lovely birthday experience with us.
Making these moments special means a lot to our team, so it’s wonderful to know you both felt well looked after.
We hope she’s loving her new earrings, and we’d be thrilled to welcome you back anytime.
Best wishes,
The Wongs Jewellers Team 💍
Custom Necklace
I had a necklace made by Wongs for my 21st birthday with a custom charm and engraving of my late father's writing and it turned out so perfectly! A special shout out to Anna who helped me the whole time and made my experience collecting my necklace so so so special! A huge thank you to Anna and everyone at Wongs for making my vision come to life! Xx
3 listopada 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Hi Jessica,
Thank you so much for your lovely review. We’re delighted to hear that your custom necklace turned out just as you’d hoped, especially with such meaningful engraving. Anna will be thrilled to know she helped make the experience special for you - we’ll be sure to pass on your kind words. Thank you again for trusting us with such an important piece.
Best wishes,
The Wongs Jewellers Team
Zara and the team at Wongs were so…
Zara and the team at Wongs were so understanding , helpful and supportive when we went to have our mum & dads wedding bands and few other personal pieces remodelled .
Zara gave us the time and guidance we needed at such an emotive time for us. She’s a credit to the company. We met with Mr Wong and his team to see where the magic happens ! X we are delighted with our new rings and would highly recommend.
12 listopada 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Hi Donna,
Thank you so much for your thoughtful review. We’re really pleased to hear that Zara and the team were able to support you through such a meaningful remodelling process. It’s wonderful that you had the chance to meet Mr Wong and see the workshop too - the team will be delighted to know their guidance made a difference. We’re so glad you’re happy with your new rings and truly appreciate your recommendation.
Best wishes,
The Wongs Jewellers Team
22 year old Gold bangle looking brand new
I have been to wongs for 15 years, they designed my engagement and wedding ring. Always have stayed perfect
Today iv picked up a bangle that iv had for 22 years, it needed some work on it to be able to wear it again and I’m amazed at how good the quality of work is, it looks brand new. I am so happy to have it back. The service is always great
Thank you so much!
7 listopada 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Hi Samantha,
Thank you so much for your lovely review and for being a loyal Wongs customer over the years - it truly means a lot to us. We’re delighted to hear how happy you are with your bangle and that it feels brand new again after all this time. It’s always a pleasure to help care for your treasured pieces, and we’re so pleased you’ve consistently enjoyed the service you’ve received.
9 year old’s ear piercing
The team at Wongs were brilliant with my daughter, explaining everything that was happening and making her feel really special. She loves her studs and is looking forward to coming back for some new earrings as soon as she can
19 października 2025
Odpowiedź od Wongs Jewellers
Hi Rick,
Thank you so much for your kind review! We’re delighted to hear your daughter felt comfortable and special during her visit - the team will be so pleased to know their approach made a difference. We’re glad she loves her new studs and we look forward to welcoming her back when she’s ready for her next pair!
Best wishes,
The Wongs Jewellers Team
Workshop appointment
At both our appointments we were made welcome and dealt with efficiently and in a friendly manner by Tracey. Ours was a workshop visit, the outcome was very satisfactory
25 października 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Hi there,
Thank you for taking the time to share your feedback! We’re so pleased to hear that Tracey made you feel welcome and that your workshop visit went smoothly. It’s great to know you were happy with the outcome, and we’ll be sure to pass your kind words on to her.
Best wishes,
The Wongs Jewellers Team
Great service from start to finish
I needed a ring resizing, as my partner and I were using my nan's ring as our engagement ring but it didn't fit. With it having so much sentimental value I was nervous to hand it over to any workshop, but with the good reviews for Wongs I decided to go there. I'm glad I did choose Wongs as they did an amazing job. Their workshop is on site so I didn't have to worry about having the ring sent away, and the turnaround time was reasonable considering its probably getting busy before Christmas. I would especially like to thank Daisy who was extremely helpful when I picked up the ring, and was professional and patient with me when I had made a mistake.
23 października 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Hi Jenna,
Thank you so much for sharing your experience with us. We’re delighted to hear you felt confident leaving such a sentimental piece in our care and that you’re pleased with the result. Daisy will be so happy to know her help made the process smooth and reassuring for you. We really appreciate your trust in Wongs and wish you and your partner all the best with your engagement!
Best wishes,
The Wongs Jewellers Team
It's a pleasure shopping there
It's a pleasure shopping there. The ambience is just right. Having a goldsmith on site means that any adjustments can be made within a short time, meaning you don't need to return another day. Zara was very helpful.
20 października 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Hi Norman,
Thank you for your kind review! We’re so pleased to hear you enjoyed your experience and appreciated the convenience of having our goldsmiths on site. Zara will be delighted to know her assistance made your visit even better. We look forward to welcoming you back soon.
Best wishes,
The Wongs Jewellers Team
Bespoke Jewellery
Jenny was so accommodating of our needs after being let down by other jewellers. She listened to what we wanted, gave advice and helped us every step of the way. She was kind and patient. We are super pleased with our bespoke jewellery and can’t thank the wongs team enough for all their input.
19 października 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Hi Emily,
Thank you so much for your lovely review! We’re delighted to hear that Jenny and the team were able to help bring your ideas to life and make the process such a positive experience. It’s wonderful to know you’re so pleased with your bespoke jewellery - your kind words mean a lot to us all.
Best wishes,
The Wongs Jewellers Team 💍
Great customer service from Daisy
Great customer service from Daisy, always available to answer questions and very helpful throughout the process.
13 października 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Hi there,
Thank you so much for taking the time to leave us a review, we massively appreciate it and Daisy will be thrilled to hear you were happy with her service.
Best regards,
The Wongs Jewellers Team 💍
Daisy was professional
Daisy was professional, polite, courtesy, accurate and friendly in her dealing with us
12 października 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Thank you for your kind feedback. We're so pleased to hear that Daisy made such a positive impression during your visit.
We'll be sure to pass on your lovely comments to her. We hope to welcome you back to Wongs again soon.
Best regards,
The Wongs Jewellers Team 💍
Excellent
From the time you arrive until the moment you leave, you are very well looked after. The staff team are welcoming and understand what it is you are looking for. Communication is great and Zara (who looked after me) was very professional yet warm & welcoming. You can always expect nothing short of excellent at Wongs.
9 października 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Dear Angela,
Thank you for your kind words. We're so pleased to hear that you felt well looked after during your visit and that Zara made your experience such a positive one.
Providing a welcoming atmosphere and excellent service is so important to us, so it’s lovely to know that came across from start to finish.
We really appreciate your feedback and look forward to welcoming you back to Wongs again soon.
Best wishes,
The Wongs Jewellers Team 💍
Great customer service
Dealt with Jenifer at Wongs, she was brilliant! So happy with our rings, with her guidance we picked perfectly.
4 października 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Dear Marie,
Thank you for your lovely review. We're so glad to hear how happy you are with your rings and that Jenifer helped guide you to the perfect choice.
She’ll be delighted to know her support made such a positive impact. We hope you enjoy wearing your rings for many years to come and look forward to seeing you again in the future.
Best wishes,
The Wongs Jewellers Team 💍
Excellent!
I had a few silver and white/yellow gold rings that needed enlarging and a silver bracelet that needed an extra piece so it fitted my wrist properly, I was visiting Liverpool for a few days, I left them with Wong's on the Thursday afternoon and they were ready to collect on the Sunday. I am delighted with the workmanship and I highly recommend anyone to use Wong's Jewellers.
24 lipca 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Dear Andrew,
Thank you for your kind review. We're so pleased we could assist with your jewellery during your visit to Liverpool, and even happier to hear how delighted you are with the results.
Our team takes great pride in their craftsmanship, and your recommendation truly means a lot to us.
We hope to welcome you back again whenever you're next in the city.
Best regards,
The Wongs Jewellers Team 💍
Jenny was amazing!
Jenny was amazing! The service received is on another level. Jenny kept me updated about the ring. All the staff are so helpful and friendly. Jenny done some undercover work to find the ring size I needed for an eternity ring whilst my wife had no idea about it. We’ve had wedding rings, Engagement ring, Eternity ring and earrings from Wongs and I wouldn’t go anywhere else for jewellery.
1 sierpnia 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Dear Lee,
Thank you so much for your fantastic review. We’re so pleased to hear that Jenny made your experience extra special - her “undercover work” to find the perfect ring size sounds like a mission well accomplished!
It’s always an honour to be part of so many important moments, from engagement and wedding rings to your recent eternity ring. Your continued trust and loyalty mean the world to us.
Jenny and the rest of the team will be thrilled to read your kind words. We look forward to welcoming you back again whenever you’re ready for the next piece.
Best wishes,
The Wongs Jewellers Team 💍
We would recommend Wongs to all due to amazing quality jewellery and standout service!
I would recommend Wongs to everybody for jewellery but especially for engagement!
We have had the pleasure of dealing with many of the team who always make us feel like royalty in store offering a drink and are so polite - but our standout is Anna 🤍 We have dealt with her on multiple occasions from looking at wedding rings all the way up to purchasing them she was so amazing through every step and spent so much time helping us it was amazing, she just goes to represent what an amazing business they are!
The bridal box is by far my favourite feature, after the engagement excitement to be able to go into their stunning store and carry this on being given a box full of goodies, picture of us and discounts that have helped us save so much in the wedding process it makes buying the ring from Wongs worth every penny and more! (Considering you get free ring cleans too!!)
Thank you to everyone at Wong’s we are so happy we chose you for this special part of our lives!
Tayla & Adam 🤍✨
21 września 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Dear Tayla & Adam,
Thank you so much for such a wonderful review. We’re absolutely thrilled to hear how special your experience has been, and that our team - especially Anna - made you feel so well looked after throughout your journey.
Anna will be over the moon to read your kind words. Her care and attention truly reflect what we strive for at Wongs, and it’s lovely to know she helped make such an important time even more memorable for you both.
We’re so pleased you loved the bridal box and all the little touches that come with it. It means a lot to know they added to the excitement and helped support you during the wedding planning process.
Thank you again for choosing us to be part of your story. We wish you both a lifetime of love, laughter and sparkle.
Warmest wishes,
The Wongs Jewellers Team 💍
My beautiful rings
I have used Wongs jewellers twice now to have diamonds set into new rings, once 22 years ago & just a couple of weeks ago, I would'nt go anywhere else.
Such a great personal experience dealing with the most pleasant, helpfull staff, I really cannot fault them. Jenny who I dealt with right through was wonderful, kept me informed throughout.
4 października 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Hi Mrs Mcdermott,
Thank you so much for the wonderful review. Thank you for coming back to us after all this time! We truly appreciate it.
Jenny will be thrilled that you were happy with her service - we'll be sure to pass on your kind words. We hope to see you again soon!
Warmest wishes,
The Wongs Jewellers Team 💍
First Class Service
I would like to pass on my thanks to Murtuza for the wonderful customer service. I asked Wong’s to redesign 3 x sentimental rings into one bespoke ring. The result is absolutely beautiful and I am delighted. Special thanks to Ben who completed this work of art and offered advice on the design.
I would whole heartedly recommend Wongs, the experience and expertise is superb..
Thank you from a very happy customer ☺️
5 października 2025
Opinia niezależna
Odpowiedź od Wongs Jewellers
Dear Lynn,
Thank you so much for your kind words - we’re truly delighted to hear how happy you are with your bespoke ring. It’s always such an honour to be entrusted with sentimental pieces, and we’re so pleased we could help you bring them together into something so meaningful.
Murtuza and Ben will be thrilled to read your lovely feedback. Their care, skill and attention to detail are what we pride ourselves on, and we're so glad they made the experience so special for you.
Thank you again for your heartfelt recommendation - it really does mean so much to us. We hope your beautiful new ring brings you joy for many years to come.
Warmest wishes,
The Wongs Jewellers Team 💍
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.