Wickes - Peterborough Recenzje 

173
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Wynik TrustScore: 4.5 na 5

4,7

Forty Acre Road, Peterborough Cambridgeshire, PE1 5PS, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very good experience, bought some kitchen cupboards and the whole process was simple, Andrea was also very helpful and friendly. Would recommend this store, also much cheaper than the alternative DIY... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Came in to order kitchen tiles and flooring for our kitchen ( which is being designed and installed by Wickes). Both Sarah and Sally were extremely helpful in ensuring we got the right amount of tiles... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I always buy my compost for summer bedding plants and later in the year for winter pansies from Wickes in Peterborough. It isn’t just the price thats attractive, but whenever I’ve used click and colle... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Once the order had been placed and paid for, the communication from the in store design team was very poor. Emails and phone calls were left unanswered, we had to chase on more than one occasion for s... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. również w kategorii:
  3. Energia słoneczna
  4. Sklep z przyborami kuchennymi
  5. Wyposażenie łazienek

O Wickes - Peterborough

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • Forty Acre Road, Peterborough, Cambridgeshire, PE1 5PS, Zjednoczone Królestwo

  • +441733342937

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(173)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 656

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Dan in the Peterborough branch was…

Dan in the Peterborough branch was extremely helpful. Excellent customer service. I will definitely come back again.

13 lipca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dan in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Sarah was exceptional

Sarah was exceptional, she quickly oriented me to the delivery charge for a sheet of ply and helped me make a purchase - also registered me for wickes discount - highly recommend

10 lipca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sarah in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

First Option

What a privilege to experience the support and care of Colin and Josh at the top Peterborough store today. Actually, the staff are always most helpful and polite whenever I use Wicks Peterborough
Whatever questions I have, they always do their best to find the correct answers, extending their expertise to me as their customer.
Wicks Peterborough needs to be your first thought for supplies.
Thanks Colin and Josh 👌
Mary

9 lipca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

We appreciate you sharing your feedback! We're happy to hear that you consistently receive support and care from Colin and Josh at the Peterborough store. It's great to know our staff extends their expertise to you!
-AF

Oceniono na 5 z 5

Peterborough Wickes

Peterborough Wickes
A local store for supplies.A go to for me.
Trade discount. In and out early morning, no fuss. Always got stock and helpful staff , kitchen & bathroom showroom is fantastic! competitive,knowledgeable designers that keep you up to date with new trends.

7 lipca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Joists were happily replaced by Joel.

We order many wooden joists from this store recently and returned today to report to them that unfortunately a couple of the joists were a bit warped. In hindsight, we should have checked the joists before delivery. The gentlemen there, Joel, he went above and beyond to replace the two joists and sent them out for free delivery to us for tomorrow. Perfect. Many thanks Joel. We have used Wickes in Peterborough a lot since it opened and have always been happy with our service.

2 lipca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

Hi Scotty, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Joel in our store and that they provided you with useful advice and helped sort this replacement. -AH

Oceniono na 5 z 5

Great customer service

Went in panicked over a tile issue and a hole in my shower. Joel talked me through the whole process and how to sort it. Put me right at ease and I was able to get all the materials in store!

27 czerwca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

Hi Erika, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Joel in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Colin at the tills was brilliant

Colin at the tills was brilliant, very professional and went above and beyond to help us and explained everything we needed to know. He was so helpful and patient and did everything with a smile

25 czerwca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

We're happy to hear that your experience was so positive! It's great to know that our team member was helpful, professional, and patient. We appreciate your feedback! TW

Oceniono na 5 z 5

Visited peterborough store to purchase…

Visited peterborough store to purchase decking boards.Approched a store member named Matt asking for assistance.He loaded the car with 30 decking boards. It didn’t stop there. He then gave me the stain l needed for the boards, which l only coated once and did the job.Excellent customer service.

17 czerwca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

We're glad you enjoyed your experience purchasing decking boards! It's great to hear that our store member Matt provided excellent assistance and helpful product advice. We appreciate your positive feedback-GS

Oceniono na 3 z 5

Better people better shopping

I like to shop here, but I don't like to be served by rude people, second time I came, second time same person served me, I don't think she's happy to work here. By the way I'm not asking for cuddles but it would be nice people just be nice.
Wickes at Forty Acre Lane
Boongate
Peterborough

21 czerwca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

Hey Nelson, thanks for your valuable feedback, and I'm sincerely sorry to hear about your experience in our Peterborough store. I will ensure to feed this back so we can improve on this further. - Dylan

Oceniono na 5 z 5

Two days, two successful visits..

Second day running I’ve shopped at Wickes, spurred on by my successful visit yesterday….and an unwelcome ant infestation ☹️
I was served today by Matt who was incredibly helpful in identifying 2 different ant products, ensuring they could be used safely around pets.
Many thanks to Matt for his assistance today but in the nicest possible way, I really hope I’m not back in branch needing such help again, anytime soon.

18 czerwca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

Hey Kerry, thanks for your positive feedback, and I'm glad you enjoyed the service from Matt who was able to help you out in our Peterborough store! - Dylan

Oceniono na 5 z 5

Friendly Peterborough store

When visiting Peterborough store, I needed help lift heavy railway sleepers. I saw Matt filling items in one of the aisles & asked him if he could help. He was pleased to & even offered to move some of the sleepers to get better ones below. He was very friendly & courteous, helping me through checkout & loading into my van without me having to ask. Very pleased with the service today.

14 czerwca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

We appreciate you sharing your feedback about your visit to our store. We're happy to hear that you received such great assistance and that our colleague Matt went above and beyond to help you-GS

Oceniono na 5 z 5

Keep up the good work!

I don't write many reviews, however I had excellent service today from the Peterborough personnel. Truly knowledgable and exceptional customer service delivered with a grin - something that is quite unusual these days. I'd like to commend the following employees: Andrea for assisting with the opening of a trade card, as well as Amber and Steve for their support - keep up the good work!

6 czerwca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

Hey there, thanks for your positive feedback and I'm glad you enjoyed the service from Andrea in our Peterborough store! - Dylan

Oceniono na 5 z 5

I visited the Peterborough store and…

I visited the Peterborough store and was very impressed by the service that Matt gave me. Thanks a lot again Matt and do keep it up.

5 czerwca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Matt in our store and that they provided you with useful advice. -AH

Oceniono na 1 z 5

Wickes Review

Went into store to purchase a water butt at 11.11am (on receipt) they were on display in the foyer.
To help cashier we took sticker off the one we wanted to purchase (barcode).
On paying at the till, we were not greeted in anyway at all.
We told cashier, we’d got the barcode sticker off the one we wished to purchase to help, which again was ignored.
Cashier came across as purely as she didn’t want to be there. Miserable. A personality ‘ good morning, how are you?would have been nice.
Totally poor service. Not great wickes!
Certainly made us feel not to shop in your store again unless we were desperate.
Took name of the cashier but for obvious reasons aren’t putting in on here.
Any thought Wickes?

4 czerwca 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

We appreciate you taking the time to share your experience. We're sorry to hear that you were not greeted in a way that made you feel valued. We'll address this with our team to improve our service. Thank you for your feedback. TW

Oceniono na 5 z 5

Great People - mainly Andrea!

I literally shop in this store every day, it has everything I need, stock availability is always good and the staff are great, really helpful and pleasant.
Andrea is by far the most friendliest person in the store, she always gives me a smile, even at 7am and sets the day off to a great start!
The main reason I shop anywhere is the people you interact with and the Peterborough branch of Wickes has great people with Andrea being the person I look for if I have an issue that needs sorting.

29 maja 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

We appreciate you taking the time to share your feedback. We're happy to hear that you consistently have a great experience in our store and that Andrea is helpful and pleasant!
-AF

Oceniono na 5 z 5

Fantastic customer service when…

Fantastic customer service when visiting the store. Always happy to offer assistance when needed nothing seems to much effort when asked. Always well greeted on arrival. Andrea is a credit to the store with very high customer service received from her on each of my visit’s

29 maja 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that our team provided great assistance. TW

Oceniono na 5 z 5

Fabulous customer service all round

Fabulous customer service all round - ordered on web for click and collect - seamless experience. Unfortunately the walk in greenhouse had bits missing only discovered as I built it … called them , came back to store and they very kindly helped me get the missing bits ( without me having to take the original apart again) . Colin and Paul deserve special mention for the courteous , helpful and friendly service - refreshing!! (Peterborough Store)

17 maja 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

We are thrilled to hear about your positive experience with our click and collect service. We appreciate you taking the time to share your feedback and highlight the excellent service you received from Colin and Paul. It's great to hear that they were able to help you get the missing parts for your greenhouse. We strive to provide our customers with a seamless and enjoyable experience-GS

Oceniono na 5 z 5

By far tge best DIY store…

We used to use a different diy store but whe they didn't have something we needed we tried wicked. The difference was amazing. Plenty of room between aisles where could get wheelchair down easily, friendly helpful staff.
On our last visit Steve L was so helpful picking the best pressure washer for our needs. The one we were advised to get cut the tine to do drive and garden from all day to hour or so. Steve L has always been very helpful and friendly. We will not use another diy store now we found Wickes.

12 maja 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

Thank you for your kind review and for taking the time to share your experience. We're thrilled to hear that you found our store to be a welcoming and helpful environment, especially for those with mobility needs. We're committed to providing a comfortable and accessible shopping experience for all our customers. We are so glad that Steve was able to assist with gaining the best pressure washer for what you needed! We can't wait to welcome you back again soon!
-AF

Oceniono na 5 z 5

Extremely helpful staff and prices were…

Extremely helpful staff and prices were quite reasonable.
Member of staff called Steve and another colleague (name not known) were exceptionally polite and helpful with my purchase of water butts.

12 maja 2025
Opinia niezależna
Logo Wickes - Peterborough

Odpowiedź od Wickes - Peterborough

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Steve in our store and that they provided you with useful advice. -AH

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