Wickes - Bury Recenzje 

102
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Wynik TrustScore: 4.5 na 5

4,5

Moor Street, Bury Lancashire, BL9 5AQ, GB

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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was at the Bury store early morning around 7.05am. I was served by Abbie who was very sharp and fast, she immediately attended to my order and kept me informed as she processed it and put me at ease... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service today from Jack. Friendly, helpful and gave us all the info needed. Quickly got our order sorted for delivery. Thank you!

Reakcja na opinię

Oceniono na 5 z 5

We visited Wickes, Bury today and we were served by James. What a polite and helpful young man he is and a credit to your organisation. My wife wanted to buy bags of manure (poo!) but we couldn't find... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We visited Wickes/Bury for a kitchen and was seen by Wahida the design consultant who gave us professional advice backed up by sound knowledge of kitchens, she was so helpful nothing was to much troub... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. również w kategorii:
  3. Energia słoneczna
  4. Sklep z przyborami kuchennymi
  5. Wyposażenie łazienek

O Wickes - Bury

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • Moor Street, Bury, Lancashire, BL9 5AQ, Zjednoczone Królestwo

  • +441617639960

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

102 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(102)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 656

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Hannah was very friendly and very…

Hannah was very friendly and very helpful at the till. She sorted out my order for collection quickly and efficiently.
John then took everything to my car and put 12 heavy bags into the car . Nothing was too much trouble and I really appreciated both their excellent service

10 lipca 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hello there, thanks for sharing your wonderful feedback. I'm glad to know that John and Hannah in our Bury store we're super helpful with your click and collect order! - Dylan

Oceniono na 5 z 5

Great. Customer Service

I have used Bury Wickes for over a decade. Service has always been polite and effective. Recently Hannah helped me to try and pay my bill with a multiple store card. I believed it was acceptable to Wicks but after several attempt using different methods the card was not accepted. Importantly, it was the perseverance of Hannah that impressed me.
Looking forward to another decade or two of business!?

9 lipca 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi Glyn, We are delighted to hear about your positive experience and the excellent service you received. It's wonderful to know that Hannah's perseverance made such a great impression. We appreciate your loyalty and look forward to serving you for many more years. - Sean

Oceniono na 1 z 5

Bad costomer service and delivery sevice

26 czerwca 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi there, we are truly sorry to hear about your negative experience with our customer service and delivery. We have sent you a request for more information to look into this further. -LR

Oceniono na 5 z 5

Wahida has been amazing through the…

Wahida has been amazing through the whole process of choosing and designing our kitchen. Nothing wa stop much trouble even when I changed things around.

14 czerwca 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi Emma, we're so glad to hear you had such a positive experience designing your kitchen with us! We appreciate your kind words. -LG

Oceniono na 5 z 5

Excellent service by Wahida.

We were fortunate to have Wahida to deal with the planning of our kitchen: she was professional, knowledgeable and, more importantly, for us, she was patient.
Wahida is a fine ambassador for the Wickes brand!

13 czerwca 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi John, we're so pleased to hear about your positive experience designing your new kitchen. We appreciate your kind words about the professional and patient assistance received. -LR

Oceniono na 5 z 5

Jack at Bury Store

Top service from Jack at the Bury store. Needed a kitchen cabinet door, Jack confirmed it was not in stock, checked all local stores and then ordered it for home delivery. Took him less that 10 mins, sorted.
A credit to the store.

13 czerwca 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi Niki, we're so glad to hear about your excellent experience with Jack. We appreciate you sharing your positive feedback! -LR

Oceniono na 5 z 5

Laura was fantastic.

Laura was fantastic.

15 maja 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

We are happy to hear that Laura provided fantastic service, Alfie. Thanks for your kind feedback. - AB

Oceniono na 5 z 5

Sue was amazing who works at the bury…

Sue was amazing who works at the bury branch. Was so helpful. She noticed her collegue was not helpful when we asked for support, and sue came to us herself asking if we still needed help. It felt like collegue didnt want to be at work. But sue was amazing and deffinatly deserves the 5 stars

23 maja 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

We are so pleased to hear about your positive experience with Sue. It is wonderful to know she could assist you effectively. We appreciate your kind words and valuable feedback. - AB

Oceniono na 5 z 5

Alima Begum Kitchen/Bathroom Design consultant at Wickes (Bury branch), Greater Manchester

Fantastic experience last year with Alima Begum the design consultant at Wickes, Bury. Alima is friendly, transparent, professional and down-to-earth; a great communicator, with an excellent eye for design. We were grateful for her patience, expertise and guidance regarding the design and installation of our new kitchen (which we absolutely love). The kitchen fitter Darren also did an excellent job on the install. A great experience all round with Wickes. We are now getting a bathroom installed too (again with Alima's help, so we know we are in safe hands).

14 maja 2025
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi Steve, Thank you so much for your great review which highlights the fantastic service you had from our Design Consultant Alima. We are delighted that you are happy with your new kitchen, courtesy of Alima and your fitter Darren. We are also pleased that Alima was able to design a new bathroom for you. We appreciate your business.

Oceniono na 5 z 5

Welcomed by Hannah as walked in

Welcomed by Hannah as walked in. Found items that we required, prompt and helpful.
Only downside to location is barriers on entry and exit.

6 maja 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi, Alec. Thank you for taking the time to share your review with us. We're really happy to see that you found our staff to be friendly and helpful during your visit. Thank you again for your valuable feedback. - Scott H

Oceniono na 5 z 5

Great customer service/planning our new kitchen

We visited Wickes/Bury for a kitchen and was seen by Wahida the design consultant who gave us professional advice backed up by sound knowledge of kitchens, she was so helpful nothing was to much trouble and planned everything for us, after Wahida had been round to measure up we received plans and a AI visual of what it would look like. We can honestly say a great experience and first class service. 5 🌟

13 kwietnia 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

We're delighted you received professional advice and first-class service from Wahida during your kitchen planning. It's great to hear that the design met your needs and that you found the experience helpful. We appreciate your five-star review! -AK

Oceniono na 1 z 5

They never turned up.

They never turned up.

21 kwietnia 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi Phlebes, Please answer our request for more information so we can look into this for you.

Oceniono na 5 z 5

Just to say 'Thanks'very much for the…

Just to say 'Thanks'very much for the help to get something loaded in the car as we are disabled .It was absolutely a rain downpour and he said it was no problem. Just to tell him thanks.

17 kwietnia 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi Tally, We're so happy to hear that our team was able to assist you during the downpour. We appreciate you taking the time to share your positive experience and your kind words. -Summer M

Oceniono na 5 z 5

Wickes bury uk

Stopped by Wickes Bury and was helped by James and Sue. Both were really polite, easy to talk to, and knew their stuff. They made everything straightforward and stress-free, which I appreciated. Solid service all round.

11 kwietnia 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

We appreciate you taking the time to share your experience. It's great to hear that James and Sue were helpful and made your visit stress-free. -AK

Oceniono na 1 z 5

Absolute rubbish

Absolute rubbish . Booked a large delivery order 5 days before . On morning of delivery I get a 3pm to 7pm delivery timescale so Wickes expect you to stay on site till 7pm ? They duly turned up at 9pm ,what kind of delivery timescale is that ? Just roll over to next day at a decent time.
Back to selco from now on who deliver before 5 . I don't want to wait till 9pm to receive a order from a branch 5 miles away !!
Ended up having my daughter on site to take delivery as I had waited 15 hours on site for delivery.
***what a pathetic reply from Wickes .Automated rubbish shows what service they offer to your trade customers ***

2 kwietnia 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

We're very sorry to hear about the delivery experience you had. The lateness and extended wait time are not the standards we aim for. Thank you for bringing this to our attention; we'll look into this to prevent this from happening again. -AK

Oceniono na 5 z 5

Went to bury shop and the service i…

Went to bury shop and the service i got as soon as i walked in was fantastic no bother for anyone got my shed and lots of advise off steve cheers also sue on the tills i will be back soon

14 marca 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi Nigel, Thanks for sharing your review! We are delighted to hear that Steve, Sue and the team were able to provide quality service and help you get your shed. -SM

Oceniono na 5 z 5

Jack from the bury branch was…

Jack from the bury branch was absolutely awesome. Very friendly,professional and eager to help!
Thanks a million Jack

10 marca 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi Sheraz,

We appreciate you taking the time to leave us a review. We're happy to hear that you received helpful, friendly, and professional service from Jack. -Ellysse

Oceniono na 5 z 5

Community Champions

I want to express my gratitude & thanks to the Bury BL9 5AQ store for their much appreciated generosity towards helping our local community garden areas. Special thanks to Peter, the store supervisor for his assistance.

6 marca 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

We're happy to hear that our store's contribution to the community garden areas was appreciated. Thank you for acknowledging Peter's assistance and for your positive feedback. -AK

Oceniono na 5 z 5

Alima helped plan and design our…

Alima helped plan and design our kitchen, I did the build myself 21 units plinth's spice racks, coffee station, additional legs for units and corner pieces, the measurements and fitment along with quality blown away ! Alima covered every hinge nut and screw. I would and already have recommended Wickes Bury to design and supply all kitchen needs, Alima is a SuperStar.

10 stycznia 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi Mark, we're happy to hear that the kitchen design and quality exceeded your expectations. It's great to know that the measurements and fitment were perfect for your DIY build. We appreciate your recommendation! -LG

Oceniono na 1 z 5

I purchased a kitchen which was…

I purchased a kitchen which was delivered fine. Then my fitter identified that there were extra boxes and contacting them, I was referred to different departments which I told them, someone is missing their kitchen items please come pick them but only to be told they can’t “help” me. I’ve now been asked to dispose them which is a cost I will incur to hire a van. Very poor customer care service. If I could only give them a no star. I will have to send them a bill for disposal because I cannot pay for their inadequacies

16 lutego 2026
Opinia niezależna
Logo Wickes - Bury

Odpowiedź od Wickes - Bury

Hi, We appreciate you sharing your concerns with us. We regret to hear about the extra kitchen items and the difficulties you faced when trying to resolve this. We have requested more information via Trustpilot, so we can investigate this further. -SM

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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