The Wedding Present Company Recenzje 

1918
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

You offer an easy to use website with a nicely displayed array of gifts which are of interest to the happy couple. Choosing and paying, plus a message facility, kept life simple.

Reakcja na opinię

Oceniono na 5 z 5

Easy to follow information Clear images Easy payment No fuss way to send a gift rather than taking along to the wedding which removes the need for wedding couple to make arrangement to transport... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really lovely experience, the staff are so helpful and accommodating. We received such a lovely welcome pack, got to visit the store and were able to go back with any questions and more whenever neede... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The Couple’s choice of presents was clearly laid out with images, brand, description and price displayed. It was easy to look through and select the gift we chose for them. Then there was an oppor... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(1918)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 325

Napisz recenzję
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Oceniono na 1 z 5

One of the most confusing websites I…

One of the most confusing websites I have used. Tried again and again to find the wedding couple I was looking for

Font too small.

11 maja 2026
Logo The Wedding Present Company

Odpowiedź od The Wedding Present Company

Thank you for taking the time to share your feedback. We’re really sorry to hear you found the website confusing and had difficulty finding the couple’s list.

We also appreciate your comments about the font size, and we’ll make sure this is passed on to the relevant team for review. We want the experience to be as clear and straightforward as possible for guests, so your feedback is very helpful.

We hope you’ve now been able to complete your purchase, but if you require any additional support, our team is very much available to assist further.

We’re sorry again for the frustration caused.

With best wishes,

Chloe
Customer Care Advisor

Oceniono na 5 z 5

Very user friendly

Very user friendly

11 maja 2026
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Odpowiedź od The Wedding Present Company

Thank you for your lovely review Dominic. We’re so pleased to hear you found the service very user-friendly.

With best wishes,

Chloe
Customer Care Advisor

Oceniono na 5 z 5

En fantastisk tilrettelagt tjeneste

En fantastisk tilrettelagt tjeneste, som gjør det enkelt å kunne gi akkurat det noen ønsker seg, selv om man bor i forskjellige land. Tommel opp😀

11 maja 2026
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Odpowiedź od The Wedding Present Company

Thank you for your lovely review! We’re so pleased to hear you found the service so well tailored and easy to use, especially when arranging everything from another country.

With best wishes,

Chloe
Customer Care Advisor

Oceniono na 4 z 5

It was easy and straightforward

It was easy and straightforward

10 maja 2026
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Odpowiedź od The Wedding Present Company

Thanks so much for your lovely review Charles.

We’re really pleased to hear you found the process easy and straightforward when purchasing an item for the happy couple.

We truly appreciate you taking the time to share your feedback!

With best wishes,
Yasmin

Customer Care Advisor

Oceniono na 5 z 5

great customer experience

very easy website to browse and purchase.

10 maja 2026
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Odpowiedź od The Wedding Present Company

Thank you very much for your lovely review Michael.

We’re really delighted to hear you found the website easy to browse and were able to make your lovely purchase for the happy couple!

We really appreciate you taking the time to share your feedback.

With best wishes,
Yasmin

Customer Care Advisor

Oceniono na 5 z 5

The site was easy to navigate and the…

The site was easy to navigate and the purchase went smoothly. Thank you for taking the angst and legwork out of buying a suitable wedding gift.

7 maja 2026
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Odpowiedź od The Wedding Present Company

Hello Corinne,

We're so happy to hear that you found our site easy to use and your purchase went smoothly. Thank you for your positive feedback, we really appreciate you letting us help you find the perfect wedding gift! 😍🎁

With best wishes,
Rhian
Wedding List Administrator

Oceniono na 5 z 5

It was excellant site with all details…

It was excellant site with all details of items and prices so you knew what you were paying
Would recommend to all friends and family

10 maja 2026
Opinia niezależna
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Odpowiedź od The Wedding Present Company

Thank you so much for your lovely review Caroline.

We’re really pleased to hear you found the site excellent and that the product details and prices were clear throughout your experience.

It’s wonderful to know you would recommend us to your friends and family. We really appreciate you taking the time to share your feedback.

With best wishes,

Chloe
Customer Care Advisor

Oceniono na 4 z 5

I liked the choice offered to prospective donors

I liked the choice offered to prospective donors, the quality of the goods and the process was simple and easy to follow. Hopefully couples will receive objects that they like and not be burdened with a collection of unwanted toast racks and waste paper baskets!

7 maja 2026
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Odpowiedź od The Wedding Present Company

Thank you so much for your kind review Patricia.

We’re really pleased to hear you liked the choice available, the quality of the gifts, and that you found the process simple and easy to follow.

We completely agree that a gift list should help couples receive items they truly want and will enjoy for years to come. We really appreciate you taking the time to share your feedback.

With best wishes,

Chloe
Customer Care Advisor

Oceniono na 5 z 5
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Odpowiedź od The Wedding Present Company

Thank you so much for your lovely review Alison.

We’re really pleased to hear you found the ordering experience very easy.

We really appreciate you taking the time to share your feedback.

With best wishes,

Chloe
Customer Care Advisor

Oceniono na 5 z 5

This attractive website proved very easy to use

This website probed very easy to use

5 maja 2026
Logo The Wedding Present Company

Odpowiedź od The Wedding Present Company

Thank you for taking the time to leave a lovely review.

I am so glad you found our service easy to use, I am sure the wonderful couple will be overjoyed with your kind purchase.

Please let us know if you have any questions at all, I would be happy to help.

With best wishes,
Phoebe
Customer Care

Oceniono na 5 z 5

Wedding present itinerary

The site was really easy to use and order from.

5 maja 2026
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Odpowiedź od The Wedding Present Company

Thank you for taking the time to leave a lovely review Nikola.

I am so glad you found our service easy to use, I am sure the wonderful couple will be overjoyed with your kind purchase.

Please let us know if you have any questions at all, I would be happy to help.

With best wishes,
Phoebe
Customer Care

Oceniono na 5 z 5

Easy wedding gifting

Easy , clear and straightforward

5 maja 2026
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Odpowiedź od The Wedding Present Company

Thank you for taking the time to leave a lovely review Lorna.

I am so glad you found our service easy to use, I am sure the wonderful couple will be overjoyed with your kind purchase.

Please let us know if you have any questions at all, I would be happy to help.

With best wishes,
Phoebe
Customer Care

Oceniono na 5 z 5

No fuss

No fuss, very easy to navigate great idea

3 maja 2026
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Odpowiedź od The Wedding Present Company

Thank you for taking the time to leave a lovely review Jane.

I am so glad you found our service easy to use. I am sure the wonderful couple will be overjoyed with your kind contribution to their gift list.

Please do feel free to reach out if you have any questions at all, we would be happy to help!

With best wishes,
Phoebe
Customer Services

Oceniono na 5 z 5

Would highly recommend

Would highly recommend - a great experience from start to finish. Having someone assigned to you from the initial f2f appointment and then throughout was excellent (Clemmie was highly attentive and professional). Visiting the showroom was a lovely experience and we loved the UI and features of the website. We did use all our 10 custom items as we wanted some items outside of what they could source - just have a look in advance to ensure this works for you

4 maja 2026
Opinia niezależna
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Odpowiedź od The Wedding Present Company

Thank you so much for your lovely review Catherine.

We’re delighted to hear you had such a positive experience from start to finish and that you enjoyed both the showroom appointment and the website. It’s wonderful to know the personal support throughout your journey made a real difference, and we will be sure to pass your kind words on to Clemmie.

We’re also so pleased you made use of the custom items feature to build a list that felt completely right for you. Your feedback is greatly appreciated and will be shared with the wider team.

Wishing you all the very best,
Phoebe
Customer Care

Oceniono na 5 z 5

Easy and quick

A very straightforward system

2 maja 2026
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Odpowiedź od The Wedding Present Company

Thank you for taking the time to leave such a lovely review Simon. We’re so pleased to hear you found the experience easy and straightforward.

We’re sure the couple will be absolutely delighted with your kind contribution to their gift list.

If you have any questions at all, please do not hesitate to reach out, we would be very happy to help.

With best wishes,
Phoebe
Customer Care

Oceniono na 5 z 5

Easy way to purchase wedding gift

Easy way to purchase wedding gift. I was advised as were the couple. Great site. Highly recommend it. Just wish there were more options of what to buy

1 maja 2026
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Odpowiedź od The Wedding Present Company

Thank you for taking the time to share your lovely feedback Caroline. We’re delighted to hear you found the experience easy to use and that both you and the couple felt well informed throughout.

It’s wonderful to know you would recommend the service, and we really appreciate your kind words. We also take on board your comments regarding product variety, as we’re always looking for ways to further enhance choice for our couples and their guests.

The couple will be absolutely thrilled with your thoughtful gift.

With best wishes,
Phoebe
Customer Care

Oceniono na 3 z 5

Super easy to purchase the present, but ...

Super easy to purchase the present, but, I find it ridiculous you charge £5 extra to wrap an item, and £4 to deliver to the happy couple .... given you are presumably already doing a bulk delivery of presents to the same address from the other guests. I would have rather spent that extra £9 on the couple themselves.

Out of interest, and after I made my purchase from the wedding list on the Wedding Present Company website, I then looked and found the same item online, 20% cheaper, and with free delivery.

4 maja 2026
Opinia niezależna
Logo The Wedding Present Company

Odpowiedź od The Wedding Present Company

Thank you for taking the time to share your feedback. We’re pleased to hear you found the process easy and straightforward, though we’re sorry to hear your concerns around pricing.

We completely understand how important transparency is when choosing wedding gifts. All of our gifts are sold at the recommended retail price set by our brand partners, so pricing remains consistent with what you would find directly with the supplier.

In terms of delivery, the fee covers the careful processing, coordination, and secure delivery of gifts from multiple brand partners, ensuring everything is checked, stored, and delivered together safely to the couple at a time that suits them.

We also offer optional gift wrap and messaging so guests can choose whether they’d like to add a more personal touch.

We do appreciate your comments and will certainly share them with the team, as we are always reviewing how we can improve clarity and the overall experience.

Thank you again for your support, and if you’d like to discuss anything further, we’d be very happy to help.

With best wishes,
Phoebe
Customer Care

Oceniono na 4 z 5

Very easy to use etc except the form…

Very easy to use etc except the form filling address section.
Drove me mad as it just wouldn’t accept my address on any occasion without a lot of deletions and adjustments. Has anyone else had the same experience?!
Great service apart from that.

1 maja 2026
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Odpowiedź od The Wedding Present Company

Thank you for taking the time to share your feedback. We’re really pleased to hear you found the service easy to use overall and had a great experience.

We’re sorry to hear you had difficulty with the address section. That’s not the experience we aim for, and we appreciate you highlighting it. We’ll make sure this is reviewed with our team as we’re always looking to improve usability and make the process as smooth as possible.

We’re delighted everything else went well, and we’re sure the couple will be thrilled with your thoughtful gift.

With best wishes,
Phoebe
Customer Care

Oceniono na 2 z 5

The tone of your literature I find…

The tone of your literature I find dissatisfying and at times annoying. It’s not particularly well written and a purchaser is put under some pressure to pay for extras like fancy wrapping paper. At a time when we are looking at every way to look after the environment this does not appeal.

1 maja 2026
Logo The Wedding Present Company

Odpowiedź od The Wedding Present Company

Thank you for taking the time to share your feedback. We are sorry that the tone of our communications did not align with your expectations.

We do offer optional extras such as gift wrap and a personalised printed gift card to give guests the choice to personalise their gift if they wish. These are entirely optional, and the core gifting experience can be used without selecting any additional services.

On sustainability, we use environmentally friendly, recyclable and responsibly sourced packaging wherever possible, and this is something we continue to develop across our service.

We appreciate your comments regarding both communication and presentation, and these will be shared with the wider team as part of our ongoing review of the guest experience.

If there is anything you would like to discuss further, we would be happy to help.

With best wishes,
Phoebe
Customer Care

Oceniono na 5 z 5
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Odpowiedź od The Wedding Present Company

Thank you for taking the time to leave a review David. We’re so pleased to hear you found the experience easy to follow and efficient.

We’re delighted everything was smooth for you, and we’re sure the couple will be thrilled with your kind contribution to their gift list.

With best wishes,
Phoebe
Customer Care

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