I asked Matthew K to notify me again of some details I needed. I impressed upon him the fact that my client needed those details very urgently. The simple difference between WHUK and other hosti... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Naomi Marshall made Windows support appear so easy and effortless. The positive vibes she brought to fix issues coupled with technical know-how is amazing! Keep up the good work please.
Reakcja na opinię
Great and friendly support from Dexter Ray who helped me unscramble the problem on our site which had locked me out. I have now dealt with the support service twice, and both times the people have bee... Zobacz więcej
Reakcja na opinię
Naomi Marshall was amazing helping me sort out my Email DNS issues. I am using google smtp servers so there was an added complexity. We are now just waiting for every thing to propagate.
Reakcja na opinię
Informacje dotyczące firmy
Informacje o Webhosting UK
Napisane przez firmę
With over two decades of proven reliability and security, we’ve been your trusted web hosting partner since 2001, committed to providing for the future.
Our servers are housed exclusively in the UK, under strict supervision, ensuring optimal performance and security. We back all services with 24/7 live chat, ticket, and phone support.
Webhosting UK is dedicated to a sustainable future. We're actively working towards zero carbon emissions across all aspects of our operations.
We take pride in delivering reliable and secure hosting solutions tailored to the unique needs of businesses and individuals, with a commitment to satisfaction.
Your trusted partner for managed web hosting!
A leader in Webhosting UK
Napisane przez firmę
- 24x7 Technical Support
- We know running an online business is no simple task, this together with the ‘always open’ nature of the Internet means it is crucial you have quality support when you need it, which is why we are available 24x7.
- High Performance Low Cost
- We constantly invest in new technologies to make sure your websites and applications are hosted on the best and most secure hardware and software available.
- Free Migration
- We are here to help. Our migration service is free and in most cases we can have your website migrated and live in under 24 hours.
30 Day Money Back Guarantee
On all Shared, VPS & Cloud Hosting.
We are so confident in the quality of our hosting solutions that we offer a no quibble 30 day money back guarantee on all shared, VPS & cloud hosting plans, for new customers.
Dane kontaktowe
Suite 3.03, Regency House, YO26 6RW, York, Zjednoczone Królestwo
- 0113 541 7880
- sales@webhosting.uk.com
- www.webhosting.uk.com
Domain Registration
4,9
Doskonała
4 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a great experience with the…
I had a great experience with the support team. Paxton Morgan provided clear instructions and was very professional. Highly recommended!
20 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Morning Ichiro,
Thank you so much for your review.
Paxton is a long-term valued member of our team and your feedback has made his day and please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility if you need any assistance in the future,
Kind Regards
Amanda
Customer Service Representative
Excellent Support and fluent…
Excellent Support and fluent communication with Sneha J.
16 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Morning Simon,
Thank you for taking the time to leave your review that has been my pleasure to share with Sneha today and if she or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Great service and support from…
Great service and support from WebHosting UK.
I had an issue with my email and server and Ujwal Pande was extremely helpful, patient and professional throughout the whole process. He took the time to explain everything clearly and made sure I understood what was happening.
Really appreciate the quick response and support. Thank you Ujwal for your excellent service.
Highly recommended.
15 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Morning,
Thank you for taking the time to leave this review.
Ujwal is a valued member of our team and your feedback has made his day.
If Ujwal or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Great Customer service
excellent help by Shruti on helping me to navigate how to transfer my domain. nothing was to much bother
14 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Afternoon Shaun,
Thank you so much for your review.
Your feedback has made Shruti's day and if you need any help whatsoever in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where an agent will be waiting to assist you,
Kind Regards
Amanda
Customer Service Representative
Just moved to Web Hosting UK
Just moved to Web Hosting UK - Sales folks very helpful with pre-sales enquiries
Everything has gone pretty smoothly - had one issue with email SPF/DKIM - resolved within 30 minutes by Taposh.
Performance seems to be vastly improved compared to previous provider.
So far, would recommend.
13 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Afternoon Dave,
Thank you for taking the time to leave your review.
It's wonderful to hear how happy you are with the support from our team and if you need any assistance in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility.
Thank you for choosing WHUK and we all look forward to working with you,
Kind Regards
Amanda
Customer Service Representative
Always great service
I've been with WebhostingUK for many years and, every time I get any sort of problem (usually my fault!) the help is friendly, knowledgable and instant.
This morning, once again, Poppy helped me rescue my account access in moments!
I can't recommend these guys enough, they really are great!
13 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Afternoon Peter,
Thank you so much for your review, even more so for your valued recommendation.
It's wonderful to hear these comments on our support services and it has been my pleasure to share your feedback with Poppy and our team.
If you need any assistance in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility.
We look forward to working with you for many years to come,
Kind Regards
Amanda
Customer Service Representative
Thank you Prateeksha for your timely…
Thank you Prateeksha for your timely help and suport
13 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Afternoon Iameck,
Thank you so much for your review that has been my pleasure to share with Prateeksha and if you need any help in the future please do not hesitate to call (+44) 0113 541 7880 or take advantage of our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Many thanks to Amit from support to…
Many thanks to Amit from support to help me with connection to dbase and table on my page jplabs.co.uk
11 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Morning Jerry,
Thank you for taking the time to leave this review.
Your feedback and thanks have made Amit's day and if he or any of our team can assist you with anything in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where an agent will be waiting to assist you personally,
Kind Regards
Amanda
Customer Service Representative
Odpowiedź od Webhosting UK
Good Afternoon,
Thank you so much for your review today.
Its wonderful to receive your comments on our services and if you need any assistance in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Terrible service
Terrible service, I started a webhosting package with them which I wasn't happy with so canceled the package online but kept receiving invoices they then said that I had closed a different package even though I only had the one package they then phoned me I told them that I had closed the package and was sick of there service 5 minutes after the phone call I received an email telling me to follow the link to close the account the link then took me to 404 page. Lets see if they answer this.
8 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Hi Gary
I have tried to call you again as we have now resolved the situation, and we believe you will be satisfied with the resolution. Please review our response on the relevant ticket or call our Customer Services Team on (+44) 0113 541 7880 and select Option 3, and we will be happy to go through the resolution with you.
Once again, we are sorry for any misunderstanding in this case and wish you all the best for the future.
Kind Regards
Angela
Senior Customer Services Representative
Hi Gary,
Thank you for your feedback. It’s always disappointing to receive a negative review, especially as we are committed to providing the best possible service to our clients.
We take all concerns seriously and have looked into the circumstances surrounding your comments.
Our records show that two separate accounts were opened with us at different times. The services on your first account were cancelled as requested, in November 2025, when we also made you aware of the second account. At that time, we sent you a cancellation link for the service on the second account.
I am sorry to hear that you were unable to use the cancellation link that we sent. We were not aware that there was a problem with the link and we did not have any further communication from yourself with regard to cancelling the second account .
To help resolve this as quickly as possible, I have just called you and left a voicemail. Please could you contact our Customer Services Team on 0113 541 7880 and select Option 3. We will be more than happy to assist you.
Kind Regards
Angela
Senior Customer Services Representative
Had a problem with my email account and…
Had a problem with my email account and Nishant talked me through it and solved it quickly.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Morning Simon,
Thank you for taking the time to leave this review.
Nishant is a valued member of our team and your feedback has made his day.
If Nishant or any of our team can help you with anything in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Rajneesh was great helping me update…
Rajneesh was great helping me update PHP and Wordpress. Staid with me to check it worked. Thank you Rajneesh
6 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Afternoon David,
Thank you so much for your review.
Rajneesh was delighted to receive your feedback and thanks today and if he or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or take advantage of our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Nice and timely help from Richard G in…
Nice and timely help from Richard G in solving remote connectivity issue with our VPS server.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Afternoon,
Thank you for taking the time to leave this review.
Your feedback has made Ricards day and if there is anything he or any of our team can assist you with in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Vest Web Hosting Service Provider
Webhosting Uk is one of the best web hosting service provider customer service is very friendly and ready to help, website runs good on their servers highly recommended
1 stycznia 2026
Opinia niezależna
Odpowiedź od Webhosting UK
Good Morning Rishaad,
Thank you so much for your review and valued recommendation.
Its wonderful to hear these comments on our all important support services.
Our team are available 24/7 by calling (+44) 0113 541 7880 if you need any assistance in the future,
Kind Regards
Amanda
Customer Service Representative
Best of the best thank you
30 grudnia 2025
Opinia niezależna
Odpowiedź od Webhosting UK
Good Morning Lucas,
Thank you so much for your review.
Its wonderful to hear these comments on our all important support services and if you need any help in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where an agent will be waiting to assist you personally,
Kind Regards
Amanda
Customer Service Representative
Excellent, faultless service
Ujwal has been outstanding with his helpfulness, patience and knowledge. Sorted out all my webhosting issues, thank you very much.
30 grudnia 2025
Opinia niezależna
Odpowiedź od Webhosting UK
Good Morning,
Thank you so much for your review that has been my pleasure to share with Ujwal today and, if he or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or, jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Thank you & Merry Christmas Nicolas
Nicolas, thank you so much for your excellent support on Christmas day 2025.
Merry Christmas!
25 grudnia 2025
Opinia niezależna
Odpowiedź od Webhosting UK
Good Morning Michael,
Thank you for taking the time to leave your review.
Nicholas was delighted to receive your feedback and thanks today and if he or any of our team can assist you with anything in the future please do not hesitate to call (+44) 0113 526 9770 or jump on our 24/7 live chat facility.
We hope you had a wonderful Christmas and wish you all the very best for 2026,
Kind Regards
Amanda
Customer Service Representative
Webhosting UK - fast responses.
Webhosting UK (agent Trevor Paul) did an excellent job in promptly responding to my responses, and restoring files that were accidentally deleted by me.
Up and running in one afternoon. Great team.
23 grudnia 2025
Opinia niezależna
Odpowiedź od Webhosting UK
Good Morning,
Thank you for taking the time to leave this review.
Trevor was delighted to receive your feedback today and if he or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
very poor support
very poor support, some support expecially on the Chat really dont know much, they waste your time and instead you have to tell them exactly what to do, which sometimes they dont listen. Had a very bad experience with Andy from Chat Support! Wouldnt recommend using if you have serious server requirements.
20 grudnia 2025
Opinia niezależna
Odpowiedź od Webhosting UK
Hi Yusuf
I’m sorry to hear that you were unhappy with the support you received on Live Chat recently.
To clarify, blocking bot traffic falls outside the remit of our support agents. In your case, the high volume of bot activity was from a single domain on your server. Our agent therefore recommended the most appropriate steps: adding a robots.txt file and placing the affected domain behind Cloudflare. These are the best‑practice solutions when bot traffic is limited to one domain.
Blocking bots at the server level is not generally recommended, as it can unintentionally block legitimate crawlers as well as malicious ones. This can negatively impact services such as Google indexing and, ultimately, your search rankings. For this reason, we usually advise customers to work with their developer to implement a custom solution if deeper filtering is required.
We fully understood your concern about the bot activity, especially as your developer was unavailable over the weekend.
In this situation, our agents tried their best to help you but we also recognise that given the circumstances, we could have been more proactive in raising the ticket for you. Although the instructions for this process are available in our Knowledge Base for customers who wish to carry it out themselves, we were happy to assist at your request.
We thank you for bringing this to our attention as your feedback helps us to improve the service we offer.
If you want to discuss anything further, please call our Customer Services Team on 0113 541 7880 and select Option 3, our Team will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
I can’t thank Mattew K enough for what…
I can’t thank Mattew K enough for what he did today. I was panicking, thinking everything will not be resolved. Mattew K went above and beyond. His expertise and calm professionalism turned my problem into a complete success.
Mattew K truly saved my life today. I’m beyond grateful for his expert dedication and technical skill. If you ever need someone reliable, knowledgeable Mattew K is the one you want on your team.
Thank you again, Mattew K — you’re a super star!
20 grudnia 2025
Opinia niezależna
Odpowiedź od Webhosting UK
Hi Abee
Thank you so much for taking the time to share this wonderful feedback. We’re delighted to hear how much Mattew K was able to help you. It’s completely understandable to feel stressed in situations like this, and we’re glad his calm approach and expertise made such a difference.
Matthew is a valued member of our team, and your feedback will mean a lot to him, it will certainly make his day.
Thank you again for your review and don't forget, if you need assistance in the future, you can call our Customer Services Team on +44) 0113 541 7880 and select Option 3, our Team will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.